Frequently Asked Questions
Check the following for possible solutions:
●Bent pins on the video cable
●Make sure the computer is turned on
●Ensure the VGA Cable is properly connected
●Ensure the
●Video card may be not a VESA standard (try the monitor with another computer)
37.Why does my monitor display "Out of Range"?
The video card installed in your computer may be too high for the monitor 's specifications. Please contact your computer manufacturer for details on how to lower resolution for your operating system.
38. What is Moire? Why does my monitor have this wavy phenomenon?
Moire is a natural effect or phenomenon of CRT that has the appearance of a wavy pattern, which is repetitive and superimposed on the screen as ripple images. These are a few suggestions to help reduce or minimize the effects:
●Some monitors have a Moire cancellation feature, activate it to the on position or adjust the Moire cancellation function via the OSD on the monitor.
●Change resolution to the recommended standard for the specific monitor size.
●Change Window viewing pattern/scheme to a pattern where the Moire is less visible.
●Change horizontal and vertical size to optimize the reduction of the Moire effect.
39.What is CustoMax?
CustoMax is proprietary Philips software that allows user to control parameter (e.g. Size, Color, Geometry) in place of the buttons on the front of the monitor. To install and run the CustoMax software, you must have a USB compatible system and have a USB connection at the rear of your monitor.
40.My monitor appears to be missing one or more colors. How do I correct this?
●If the OSD menu is also missing a color, please contact service for details
●Set color temperature to 9300 color coordination
●Check the video cable for any bent pins
●Video card could be defective (try the monitor with another computer).
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