Philips 221P6, 221B6 user manual 10.2Customer Care & Warranty, Rts, Msi, Anovo CH

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10. Customer care and warranty

10.2Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country

CSP

Hotline Number

Price

Opening Hours

 

 

 

 

 

 

Austria

RTS

+43

0810 000206

0.07

Mon to Fri : 9am - 6pm

Belgium

Ecare

+32

078 250851

0.06

Mon to Fri : 9am - 6pm

 

 

 

 

 

Cyprus

Alman

800 92 256

Free of charge

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Denmark

Infocare

+45

3525 8761

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

Finland

Infocare

+358 09 2290 1908

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

France

Mainteq

+33

082161 1658

0.09

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Germany

RTS

+49

01803 386 853

0.09

Mon to Fri : 9am - 6pm

Greece

Alman

+30

00800 3122 1223

Free of charge

Mon to Fri : 9am - 6pm

 

 

 

 

 

Ireland

Celestica

+353 01 601 1161

Local call tariff

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Italy

Anovo Italy

+39

840 320 041

0.08

Mon to Fri : 9am - 6pm

Luxembourg

Ecare

+352 26 84 30 00

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Netherlands

Ecare

+31

0900 0400 063

0.10

Mon to Fri : 9am - 6pm

Norway

Infocare

+47

2270 8250

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Poland

MSI

+48

0223491505

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

Portugal

Mainteq

800 780 902

Free of charge

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Spain

Mainteq

+34

902 888 785

0.10

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Sweden

Infocare

+46

08 632 0016

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Switzerland

ANOVO CH

+41

02 2310 2116

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

United Kingdom

Celestica

+44

0207 949 0069

Local call tariff

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Contact Information for China:

Country

Call center

Consumer care number

 

 

 

China

PCCW Limited

4008 800 008

 

 

 

Contact Information for NORTH AMERICA :

 

 

 

 

Country

Call center

Consumer care number

 

 

 

U.S.A.

EPI-e-center

(877) 835-1838

 

 

 

Canada

EPI-e-center

(800)479-6696

 

 

 

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Weee Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Setting up the monitorInstallation Connecting to your PC LightSensor Operating the monitorOFF 221P6QPYKE Basic and simple instruction on the control keys OSD Menu221P6QPYE, 221P6QPYKE Resolution notification On Screen Display menuRemove the Base Assembly for Vesa Mounting What is it? Why do I need it?Image Optimization SmartImageClock/Phase adjustments, RGB White point adjustment, etc SmartContrastPhilips SmartControl Premium Off No optimization by SmartImageStart with Standard pane Adjust menu Image Optimization First Color Calibration Screen Options menuOptionAuto Pivot Image Optimization Context Menu has four entries SmartDesktop Guide SmartDesktopOther alternative path Vista Win No other alternative path available. WinExit Closes Desktop Partition and Display Image Optimization SmartDesktop Partition Definitions Name Description Image PowerSensor Hot keyLightSensor Available for 221P6QPYE, 221P6QPYKE What is it?How to enable LightSensor? Using the device Built-in Webcam with MicrophonePC system requirements Available for 221P6QPYKETechnical Specifications AH-IPS LCDLED YESOff Off AC switch On ModeECO mode 13.4W typ Power221P6QPYKEMtbf Rohs YES EpeatCabinet Compliance and standardsUKRAINIAN, CCC, CECP, PSE, KC Resolution & Preset Modes Freq kHz Resolution Freq HzPower Management Power Management DefinitionUser define mode is used for TCO Certified compliance Regulatory InformationDesign for Recycling Ergonomic, User-centered designLead-free Product Epeat Electronic Product EnvironmentalBenefits of Epeat GS EK1-20002011 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Achtung Beim Aufstellen VarningVaroitus China RoHS Restriction on Hazardous Substances statement IndiaWaste Declaration for India Recycling/index.pageHow to connect a plug Information for U.K. onlyRemove fuse cover and fuse GREEN&YELLOWCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects For the proximity of pixel defectsTFT Monitor panel in a Philips flat panel Tables10.2Customer Care & Warranty RTSMSI Anovo CHCountry Call center IBAFujitsu AMCContact Information for Apmea region Consumer care number Opening hours11.1Troubleshooting Satisfactory, you can do manual adjustments via the OSD menu11.2SmartControl Premium FAQs Image appears distorted.Text is fuzzy or blurredDisplay this video mode? 11.3General FAQsDo if the screen shows Cannot OSX Please press For 10 seconds

221B6, 221P6 specifications

The Philips 221B6 and 221P6 are prominent monitors designed to enhance the viewing experience, particularly in professional and multi-tasking environments. Both models boast an impressive set of features, advanced technologies, and ergonomic designs that cater to the needs of users ranging from office workers to graphic designers.

One of the standout features of both the 221B6 and 221P6 is their Full HD (1920 x 1080) resolution, providing crisp and clear visuals. This resolution ensures that text and images are sharp, making these monitors suitable for detailed work such as photo editing, graphic design, and data analysis. The IPS panel technology in both monitors offers wide viewing angles with vivid color reproduction, ensuring that colors remain consistent and accurate regardless of where you are sitting.

In terms of connectivity, the Philips 221B6 and 221P6 come equipped with a variety of ports, including HDMI, DisplayPort, and VGA options. This versatility enables users to connect multiple devices seamlessly, such as laptops, desktops, and gaming consoles. The inclusion of USB hubs is also beneficial, allowing easy access to peripherals like keyboards and mice, further enhancing productivity.

Ergonomics is another key feature of these monitors. Both models support height adjustment, tilt, swivel, and pivot functions, allowing users to customize their workspace according to their comfort preferences. This adaptability helps reduce strain on the neck and eyes during extended use, making them ideal for long working hours. Additionally, the anti-glare coating ensures that reflections are minimized, contributing to a more comfortable viewing experience.

Energy efficiency is an important characteristic of the Philips 221B6 and 221P6. Both monitors are designed with low power consumption in mind, achieving sustainability without compromising performance. The Energy Star certification underlines their commitment to environmental standards and helps users save on electricity bills.

In summary, the Philips 221B6 and 221P6 monitors stand out for their Full HD resolution, IPS panel technology, versatile connectivity options, ergonomic adjustments, and energy efficiency. These characteristics make them excellent choices for users seeking high performance in various professional settings while also prioritizing comfort and productivity. Whether for office work, creative tasks, or everyday use, Philips monitors deliver a well-rounded performance that meets the demands of modern users.