Philips 221B6 11.1Troubleshooting, Satisfactory, you can do manual adjustments via the OSD menu

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11.Troubleshooting & FAQs

11. Troubleshooting & FAQs

11.1Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function

The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

Do not perform any troubleshooting steps

Disconnect the monitor from mains power source immediately for safety

Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

Adjust the image position using the “Auto” function in OSD Main Controls.

Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceNotational Descriptions Weee Disposal of product and packing materialWaste Electrical and Electronic Equipment Package contents Setting up the monitorInstallation Connecting to your PC LightSensor Operating the monitorOFF 221P6QPYKE Basic and simple instruction on the control keys OSD Menu221P6QPYE, 221P6QPYKE On Screen Display menu Resolution notificationRemove the Base Assembly for Vesa Mounting SmartImage What is it?Why do I need it? Image OptimizationOff No optimization by SmartImage Clock/Phase adjustments, RGB White point adjustment, etcSmartContrast Philips SmartControl PremiumStart with Standard pane Adjust menu Image Optimization Options menu First Color Calibration ScreenOptionAuto Pivot Image Optimization Context Menu has four entries Win No other alternative path available. Win SmartDesktop GuideSmartDesktop Other alternative path VistaExit Closes Desktop Partition and Display Image Optimization SmartDesktop Partition Definitions Name Description Image Hot key PowerSensorLightSensor Available for 221P6QPYE, 221P6QPYKE What is it?How to enable LightSensor? Available for 221P6QPYKE Using the deviceBuilt-in Webcam with Microphone PC system requirementsYES Technical SpecificationsAH-IPS LCD LEDPower221P6QPYKE Off Off AC switch On ModeECO mode 13.4W typRohs YES Epeat MtbfCabinet Compliance and standardsUKRAINIAN, CCC, CECP, PSE, KC Freq kHz Resolution Freq Hz Resolution & Preset ModesPower Management Definition Power ManagementErgonomic, User-centered design User define mode is used for TCO Certified complianceRegulatory Information Design for RecyclingGS EK1-20002011 GS mark requirement Lead-free ProductEpeat Electronic Product Environmental Benefits of EpeatCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Achtung Beim Aufstellen VarningVaroitus Recycling/index.page China RoHSRestriction on Hazardous Substances statement India Waste Declaration for IndiaGREEN&YELLOW How to connect a plugInformation for U.K. only Remove fuse cover and fuseTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTables Proximity of Pixel DefectsFor the proximity of pixel defects TFT Monitor panel in a Philips flat panelAnovo CH 10.2Customer Care & WarrantyRTS MSIAMC Country Call centerIBA FujitsuConsumer care number Opening hours Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu 11.1TroubleshootingImage appears distorted.Text is fuzzy or blurred 11.2SmartControl Premium FAQsDisplay this video mode? 11.3General FAQsDo if the screen shows Cannot OSX Please press For 10 seconds

221B6, 221P6 specifications

The Philips 221B6 and 221P6 are prominent monitors designed to enhance the viewing experience, particularly in professional and multi-tasking environments. Both models boast an impressive set of features, advanced technologies, and ergonomic designs that cater to the needs of users ranging from office workers to graphic designers.

One of the standout features of both the 221B6 and 221P6 is their Full HD (1920 x 1080) resolution, providing crisp and clear visuals. This resolution ensures that text and images are sharp, making these monitors suitable for detailed work such as photo editing, graphic design, and data analysis. The IPS panel technology in both monitors offers wide viewing angles with vivid color reproduction, ensuring that colors remain consistent and accurate regardless of where you are sitting.

In terms of connectivity, the Philips 221B6 and 221P6 come equipped with a variety of ports, including HDMI, DisplayPort, and VGA options. This versatility enables users to connect multiple devices seamlessly, such as laptops, desktops, and gaming consoles. The inclusion of USB hubs is also beneficial, allowing easy access to peripherals like keyboards and mice, further enhancing productivity.

Ergonomics is another key feature of these monitors. Both models support height adjustment, tilt, swivel, and pivot functions, allowing users to customize their workspace according to their comfort preferences. This adaptability helps reduce strain on the neck and eyes during extended use, making them ideal for long working hours. Additionally, the anti-glare coating ensures that reflections are minimized, contributing to a more comfortable viewing experience.

Energy efficiency is an important characteristic of the Philips 221B6 and 221P6. Both monitors are designed with low power consumption in mind, achieving sustainability without compromising performance. The Energy Star certification underlines their commitment to environmental standards and helps users save on electricity bills.

In summary, the Philips 221B6 and 221P6 monitors stand out for their Full HD resolution, IPS panel technology, versatile connectivity options, ergonomic adjustments, and energy efficiency. These characteristics make them excellent choices for users seeking high performance in various professional settings while also prioritizing comfort and productivity. Whether for office work, creative tasks, or everyday use, Philips monitors deliver a well-rounded performance that meets the demands of modern users.