Philips 226CL2, 226C2 user manual Customer care and warranty

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6 Customer care and warranty

6 Customer care and warranty

Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE

WESTERN EUROPE

Austria / Belgium / Denmark / France / Germany / Greece / Finland / Ireland / Italy / Luxembourg / the Netherlands / Norway / Portugal / Sweden / Switzerland / Spain / United Kingdom / Poland

EASTERN EUROPE

Czech Republic / Hungary / Russia / Slovakia / Slovenia / Turkey

LATIN AMERICA

Argentina / Brasil

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / India / Indonesia / Korea / Malaysia / Pakistan / Philippines / Singapore / Taiwan / Thailand / Vietnam

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates

Your Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while

installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty.This two-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.

What is covered?

The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland,

Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor. For two years thereafter, your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage.

The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being 24 months as from the purchase date of your original monitor.

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Contents Customer care and warranty Troubleshooting & FAQs226C2 226CL2 Table of Contents Warnings 1.2 Notational Descriptions ServiceThe casing cover should be opened only by qualified service personnel Do not leave your monitor in a car/trunk under direct sun lightInformation Center in each country 1.3 Disposal of product and packing materialWaste Electrical and Electronic Equipment WEEE Recycling Information for Customers2. Setting up the monitor Front view product description Tilt 3. Product informationWhy do I need it? Physical FunctionOff No optimization by SmartImage How to enable SmartImage ?1. Press to launch the SmartImage on screen display with the button at the front bezel of your monitor3.2 SmartContrast What is it? 3.4 SmartSharpness What is it? First launch -Wizard The first time after installation of Refer to below table for sub-menu item base on your input Color menuExample for Color Calibration 1. Show Me starts color calibration tutorial User can enter PIN between 4 and 9 digits numbers only Enable transparency mode Windows Vista, XP. Default is 0% Opaque Displays current preference settingsA checked box enables the feature.The check box is a toggle Run at Startup is checked On by defaultOptionAuto Pivot Context Sensitive menu 3.6 Philips Flat Panel Monitors Pixel Defect Policy Task Tray Menu DisabledPixels and Sub pixels Types of Pixel Defects TOTAL DOT DEFECTS BRIGHT DOT DEFECTSACCEPTABLE LEVEL BLACK DOT DEFECTS4 Technical Specifications Picture/DisplayPower 226C2 CB, TÜV/ ISO, SEMKO,GOST,CCC, BSMI, KUCAS, UL/CUL This data is subject to change without noticeTemperature range operation Temperature range Non-operation4.1 Resolution & Preset Modes Maximum Resolution For 226CL2/226C2 5 Regulatory Information Federal Communications Commission FCC Notice U.S. Only Réorienter ou déplacer lantenne de réception North Europe Nordic Countries Information Placering/Ventilation 环保使用期限 China RoHS6 Customer care and warranty What is excluded? Telephone number F1rst Choice Contact InformationCountry CodeYour Guarantee in Central and Eastern Europe Consumer Information Centers Address 4/5 Dursley Road,Yenorra, NSW Alameda Raja Gabaglia, 188 - 10AndarAddress 28 Walls Rd Penrose Auckland Phone 0800 Fax Singapore installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge Page Philips Customer Care Center 877 835-1838 or If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer Common Problems 7 Troubleshooting & FAQsImaging Problems Image appears distorted.Text is fuzzy or blurred 7.2 SmartControl Premium FAQs Page 7.3 General FAQs Q7 How should I clean the LCD surface? Severeburn-in or after-image or 2010 Koninklijke Philips Electronics N.V. All rights reserved Specifications are subject to change without noticeVersion M2226C E1F