TECHNICAL SUPPORT (FAQ)
Problem & Question |
| Possible Solution | ||
Power LED is not on |
| *Check if the Power Switch is in the ON | ||
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| position |
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| *Power Cord should be connected |
No Plug & Play |
| *Check if the PC system is Plug & Play | ||
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| compatible |
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| *Check if the Video Card is Plug & Play |
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| compatible |
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| *Check if the |
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| Cable is bent |
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| *Make sure the Monitor Drivers are |
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| installed |
Picture is fuzzy |
| *Adjust the Contrast and Brightness | ||
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| Controls. |
Picture bounces or a wave | *Move electrical devices that may cause | |||
pattern is present in the | electrical interference. | |||
picture |
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The | power | LED is | ON | *Computer Power Switch should be in the |
(orange) but there’s |
| ON position | ||
no video or no picture |
| *Computer Video Card should be snugly | ||
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| seated in its slot |
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| *Make sure monitor’s video cable is |
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| properly connected to the computer. |
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| *Inspect monitor’s video cable and make |
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| sure none of the pins are bent. |
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| *Make sure computer is operational by |
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| hitting the CAPS LOCK key on the |
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| keyboard while observing the CAPS |
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| LOCK LED. The LED should either turn |
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| ON or OFF after hitting the CAPS |
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| LOCK key. |
Missing one of the primary | *Inspect the monitor’s video cable and | |||
colors | (RED, | GREEN, | or | make sure that none of the pins are bent. |
BLUE) |
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