Philips SNN6500 user manual Troubleshooting

Page 19

Technical specifications

 

EN

 

 

 

Radio

IEEE 802.11a/g

Radio Technology

Direct Sequence Spread Spectrum

 

(DSSS)

 

Orthological Frequency Division

 

Multiplexing (OFDM)

Antenna Type

Built-in antenna

Data Rate

1 / 2 / 5.5 / 6 / 9 / 11 / 12 / 18 / 24 / 36 /

 

 

48 / 54 / 72 / 96 / 108 Mbps

Host interface

Cardbus PC Card type II

Power consumption

 

 

send / receive

Approx. 650 mA / 360 mA

Dimensions

 

 

(h x w x d)

7 x 47 x 104 mm

Weight

Approx. 35 g

Operating

 

 

Temperature

0 ~ 55°C

Storage

 

 

Temperature

–20 ~ 75°C

Humidity

5 ~ 90% non-condensing

 

 

 

Troubleshooting

 

 

 

 

 

Please, check the following troubleshooting items and our web site

www.philips.com/support before contacting our technical support.

Problem

Possible cause

Solution

ADAPTER INSTALLATION PROBLEMS

Your PC cannot find

Notebook Adapter

the Wireless Notebook

not connected.

Adapter or the net-

 

work driver does

 

not install correctly.

Notebook Adapter

 

 

damaged.

 

Notebook Adapter

 

or port defective.

Make sure the Notebook Adapter is securely connected to the USB connectors of both the adapter and of your PC.

Check for any hardware problems, such as physical damage to the adapter's connector.

Try to connect the adapter to another PC Card slot or port.

If this also fails, test your laptop with another Wireless Notebook Adapter 11a/g that is known to operate correctly.

Conflicting network

If there are other network adapters

adapters.

in the laptop, they may be causing

 

conflicts. Remove all other adapters

 

from the laptop and test the wireless

 

adapter separately.

If it still does not work, try re-installing the Wireless Notebook Adapter 11g from the original Installation CD. Restart your PC.

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Contents SNN6500 Deutschland Portugal Helpline België/Belgique/Belgien NederlandLuxemburg/Luxembourg Norge Danmark ÖsterreichContents Disclaimer Important safety informationSafety Precautions Environmental informationWhat else you’ll need What’s in the boxSNN6500 What are wireless network connections?Securing your wireless network IntroductionColour Meaning Connector to notebookIndicator LED Integrated antennaInstall the drivers InstallPage Connect to your network Start Philips Wireless Network Manager programView the available wireless networks Select Site Survey ConnectInput Security settings Select your Authentication Type Go to security settings Select Configuration tabAdvanced Setup the encryption Select your Authentication Type Setup of an Ad Hoc computer networkCreate an Ad-Hoc wireless network Click on Configuration Select the Network Type Go to the Security settingsConfiguration sub-tab Common Accessing your wireless network settingWhat do the settings mean ConfigurationLink information Configuration sub-tab SecurityIP information Version information Site SurveyNetwork terminology Wireless Network with More than 2 PCs Wired Network with More than 2 PCsGlossary of terms Troubleshooting ProblemPossible cause Solution Network Connection ProblemsPage FCC compliance EC Declaration of Conformity Serial nr Type SNN6500