Philips 3121 235 20301 manual No Power No Picture No Sound, Troubleshooting

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Please make these simple checks before calling for service.

Because charges for TV installa- tion and adjustment of customer controls are not covered under your warranty, these tips can save you time and money.

No Power

No Picture

No Sound

TROUBLESHOOTING

CAUTION: A video source (such as a video game, compact disc interactive [CDI], or TV information channel) that shows a constant nonmoving pattern on the TV screen can cause picture tube damage. When your TV is continuously used with such a source, the pattern of the nonmoving portion of the game (or other source) can leave a permanent image on the picture tube. When youÕre not using the video source, turn it OFF. Also, regularly alternate the use of such video sources with normal TV viewing.

Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

Check that the outlet is not on a wall switch.

Be sure the fuse is not blown on the AC power strip, if one is being used.

Check antenna connections. Are they properly secured to the TV's ANT 75Ω plug?

Check the TUNER MODE control for the correct tuner setting.

Try running the Auto Program feature to find all available channels.

Press the AV button on the remote to make sure the correct signal source is selected (AV 1 [or CVI], AV 2, AV 3, or S-VIDEO).

Check the VOLUME buttons.

Check the MUTE button on the remote control.

Check the SPEAKER onscreen control. If it is in the OFF position, sound at the set will be eliminated.

If you’re attempting to hook up auxiliary equipment, check the audio jack connections.

(If applicable) Check the audio receiver for the correct operating mode.

Remote Does Not Work

Check the batteries. If necessary, replace them with AA Heavy Duty (Zinc Chloride) or Alkaline batteries.

Clean the remote control and the remote control sensor window on the TV.

Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

Be sure the fuse is not blown on the AC power strip, if one is being used.

Check to be sure the TV outlet is not on a wall switch.

TV Displays Wrong

Channel or No

Channels Above 13

Cleaning and Care

Repeat channel selection.

Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s memory.

Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.

¥To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet before cleaning.

¥When you are cleaning the TV, take care not to scratch or damage the screen surface (avoid wearing jewelry or using anything abrasive). Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

¥Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool, clear water. Use a clean, dry cloth to dry the wiped surfaces.

¥Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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Contents For fast help, call us first Warranty Verification Important Safety Instructions Table of Contents Features Standard Broadcast VHF/UHF or Cable TV Catv channel capabilAdjusting the Picture Turning on the Dynamic Noise Reduction Control Turning on the Imagemax ControlPress the STATUS/EXIT button Using the Closed Captioning Control Press the Cursor Right button and the menu will shift toPress the STATUS/EXIT but- ton to remove the menu from Selecting the Screen Format Size Press the Cursor DownPress the Cursor Right Press the STATUS/EXIT butActivating the Blue Mute Control Press the Menu button onPress the Cursor Right Press the STATUS/EXIT butUsing the Sleep Timer Sleep OFFTimer Setting the Clock Press the Cursor UP or CUR- SOR Down button to selectPress the Cursor Right but Timer Setting the Start Time Timer Setting the Stop Time Timer Selecting the Channel Press the Numbered butChannel. Or, press the Cursor Timer Setting Activate to on or OFF Once press the CursorTimer Turning on the Timer Display Then press the Cursor DownOr Cursor Left button to turn Understanding Autolock You also can block individual channels or block programmingAutolock Setting UP the Access Code CodeAutolock Blocking Channels Left. Then press the CursorEnter your four-digit Access CODE. Correct will Auto Lock Blocking by Movie RatingButton again to highlight Cursor Down button to highAutolock Blocking by TV Rating Access Code and the menu Autolock Turning Block on or OFFEnter your four-digit Press the Cursor Right orEnter your four-digit Access Code and the menu Autolock Blocking Unrated BroadcastsOr Cursor Left button to Enter your four-digit Access Autolock Blocking Broadcasts That have no RatingOr Cursor Left button to tog Autolock Reviewing Your Settings Block Unrated No RatingAuto Lock Viewing Blocked Programming Sound Adjusting the Treble , Bass , and Balance Cursor Left button to adjustUse the Cursor Right or Control, press the CursorSound Adjusting the Volume VolumeSound Using the AVL Audio Volume Leveler SOR Right or Cursor LeftSound Using Incredible Surround Press the INCR. SURR. butSound Setting the TV for Stereo and SAP TrebleSound Setting the Audio OUT Control Audio OUTSound Using the TV Speaker Control and Audio Output Jacks TrebleSound Using the Surround Sound External Speaker Connections Sound Using the AUDIO/VIDEO Input Jacks Press the Source buttonSound Using the AUDIO/VIDEO Input Jacks CONT’D Super-Video connection on the rear of the TV can proDevice to the Y, Pb, Pr input jacks on the TV Remote Control Using Autopicture Press the Picture buttonPress the Picture button repeatedly to select either PER Remote Control Using Autosound Press the Sound button onPress the Sound button Remote Control Using Channel Surf Press the CHANNEL+ or ÐPress the Surf button on Screen, press the CursorFirst, use an optional signal PIP Basic ConnectionsConnect the Video OUT jack PIP Selecting the Signal Source AV1, AV2, AV3, S-VIDEO Ð forPIP Remote Control Buttons PIP Adjusting the Color and Tint Cursor Left button toPress the Cursor Right or Cursor Left button to PIP More Connections Cable Box and VCR ConnectionsPIP More Connections Cont ’D No Power No Picture No Sound TroubleshootingGlossary of Television Terms Index Factory Service Locations CanadaLimited Warranty