Black Box KV6104SA manual Servswitch DUO

Page 45

SERVSWITCH DUO™

Problem:

Your keyboard does not function or functions only intermittently. The Num Lock LED does not always light when the Num Lock key is pressed.

Possible Solution:

Some older keyboards were designed for use with specific computers and are not truly PC/AT or PS/2 compatible. These are not common, but if you’re having problems like this and you’re using an old keyboard, try a newer keyboard.

Problem:

Just using your mouse normally causes the CPU channel to change unexpectedly.

Possible Solutions:

Some cheaper mice are not fully compatible with the ServSwitch Duo and can lose data, which—if mouse switching is enabled (see Section 4.2.5)—sometimes causes the Switch to interpret a data stream as a channel-change request. Try using a Microsoft, Logitech, IBM, Compaq®, or Hewlett-Packard®mouse instead.

Make sure that you are using a Microsoft compatible mouse driver on your PC. Some drivers by other manufacturers can cause the mouse to use proprietary mouse-data formats that the Switch doesn’t support. If you have unplugged and reconnected a mouse to the ServSwitch Duo, make sure that you reset it (see Section 5.10) or—especially if the mouse is an IntelliMouse—use the mouse- restoration function (see Section 5.11).

Problem:

The cursor/pointer jumps around the screen after you disconnect the mouse cable or power down the ServSwitch Duo.

Possible Solution:

If you have disconnected and reconnected a CPU mouse cable or you have powered down the ServSwitch Duo, and you’re using a PS/2 mouse or IntelliMouse, the mouse might have gotten out of sync with the PC. Try the mouse- reset function (see Section 5.10), the mouse-restoration function (see

Section 5.11) or reboot the CPU.

44

Page 44 Page 46
Image 45
Page 44 Page 46
Contents July KV6104SA KV6108SA KV6112FA KV6116FA Welcome to the ServSwitchTM FamilyServswitch DUO FCC/IC Statements European Union Declaration of Conformity NOM Statement Servswitch DUO Contents Servswitch DUO Interfaces SpecificationsMtbf Introduction Features and Benefits of the ServSwitch DuoComplete ServSwitch Duo Package Rear panel of the 4- and 8-port ServSwitch Duo models ServSwitch Duo IllustratedRear panel of the 12- and 16-port ServSwitch Duo models Safety Concerns What You Will Need InstallationConnecting Your Devices Rackmounting the ServSwitch Duo OptionalServSwitch Duo cables Keyboard connector Pin mini-DIN PS/2 to Serial Mouse Connecting PowerConfiguration Configuring your PCsConfiguring the ServSwitch Duo Configuration Autoscanning Setting the Scan Mode and Pause Time Setting the Switchover Timeout Servswitch DUO Setting the Hotkey Sequence Setting the Appearance of the ON-SCREEN Display Setting the Password Power Status OperationStatus LEDs Operation Display Shows Meaning Status DisplayThings To Keep in Mind About the Keyboards and Mice Using the Dual Control Ports a and BKeyboard Control Hotkey Commands Operation To select channel NT Server B 356 On-Screen Menu ControlAdding a Computer to the Menu List Selecting a Computer on the Menu List Re-Enabling a Disconnected PS/2 Mouse Mouse ControlType of mouse Driver type Probable 12 RS-232 Control Cascading ServSwitch DuosOperation A typical cascade of two ServSwitch Duos Things To Try TroubleshootingServswitch DUO Troubleshooting Shipping and Packaging Calling Black BoxAppendix Cable and Connector Guidelines Cabling Keyboard, Monitor, and Mouse to ServSwitch DuoCabling ServSwitch Duo to PCs Male Female Expansion Port Disclaimers

KV6104SA specifications

The Black Box KV6104SA is a state-of-the-art KVM switch that is designed to streamline the management of multiple computers from a single console. This particular model supports up to four computers, enabling users to control several systems efficiently without the need for multiple keyboards, mice, and monitors.

One of the standout features of the KV6104SA is its high-resolution support, with the ability to deliver video resolutions of up to 1920x1200 at 60Hz. This ensures that users experience crisp and clear video output, making it suitable for a variety of applications, including design work, video editing, and general computing tasks. The device also supports DVI-D connections, allowing for digital video output that minimizes signal degradation.

In addition to its impressive video capabilities, the Black Box KV6104SA is equipped with various connection options that enhance its versatility. The switch features multiple USB ports for connecting peripherals, such as keyboards and mice, and supports both PC and Mac systems. This cross-platform compatibility allows users to integrate the KVM switch into diverse IT environments seamlessly.

The KV6104SA incorporates advanced switching technology, enabling fast and reliable channel switching. Users can switch between connected computers using convenient hotkeys or through a front-panel push button, ensuring quick access to different systems without interrupting their workflow. This is particularly beneficial for IT professionals and users who frequently need to monitor and control various machines.

Another noteworthy characteristic of the KV6104SA is its robust build quality, designed to withstand constant use in demanding environments. With a compact design, it can be easily integrated into existing setups without taking up excessive space. Additionally, the device is engineered with features that promote energy efficiency, helping organizations reduce their environmental impact.

Security is also a priority for the KV6104SA, as it features built-in protection against unauthorized access. This ensures that sensitive data remains secure while still allowing authorized personnel to manage systems effectively.

In conclusion, the Black Box KV6104SA KVM switch is a highly effective solution for managing multiple computers while providing exceptional video quality, versatile connectivity, and user-friendly operation. Its design and features make it an ideal choice for professionals and organizations looking to enhance their productivity and workflow management in today's digital landscape.
Top Page Image Contents