Warranty options, Term Description | IBM 88Y7429, x3759 M4 specification

Warranty options

The IBM System x3750 M4 has a three-year on-site warranty with 9x5/next business day terms. IBM offers the warranty service upgrades through IBM ServicePac offerings, described in this section. The IBM ServicePac is a series of prepackaged warranty maintenance upgrades and post-warranty maintenance agreements with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.

IBM ServicePac offerings are country-specific, that is, each country might have its own service types, service levels, response times, and terms and conditions. Not all covered types of ServicePac offerings might be available in a particular country. For more information about the IBM ServicePac offerings that are available in your country, visit the IBM ServicePac Product Selector, found at the following address:

https://www-304.ibm.com/sales/gss/download/spst/servicepac

The following table explains the warranty service definitions in more detail.

Table 17. Warranty service definitions

Term	Description

IBM on-site	A service technician comes to the server's location for equipment repair.
repair (IOR)

24x7x2 hour	A service technician is scheduled to arrive at your customer’s location within two hours after
	remote problem determination is completed. We provide service around the clock, every day,
	including IBM holidays.

24x7x4 hour	A service technician is scheduled to arrive at your customer’s location within four hours after
	remote problem determination is completed. We provide service around the clock, every day,
	including IBM holidays.

9x5x4 hour	A service technician is scheduled to arrive at your customer’s location within four business hours
	after remote problem determination is completed. We provide service from 8:00 a.m. to 5:00 p.m.
	in the customer's local time zone, Monday through Friday, excluding IBM holidays. If the time is
	after 1:00 p.m., and it is determined that on-site service is required, the customer can expect the
	service technician to arrive the morning of the following business day. For noncritical service
	requests, a service technician arrives by the end of the following business day.

9x5 next	A service technician is scheduled to arrive at your customer’s location on the business day after we
business day	receive your call, following remote problem determination. We provide service from 8:00 a.m. to
	5:00 p.m. in the customer's local time zone, Monday through Friday, excluding IBM holidays.

In general, the types of IBM ServicePac offerings are as follows:

Warranty and maintenance service upgrades:

One, 2, 3, 4, or 5 years of 9x5 or 24x7 service coverage

On-site repair from next business day to 4 or 2 hours

One or two years of warranty extension

Remote technical support services:

One or three years with 24x7 coverage (severity 1) or 9x5/next business day for all other severities

Installation and start-up support for System x servers

Remote technical support for System x servers

Software support - Support Line:

Microsoft or Linux software

VMware

IBM Director

IBM System x3750 M4

88Y7429, x3759 M4 specifications

The IBM x3759 M4, identified by the part number 88Y7429, is a robust and versatile server designed for enterprise environments that require high performance and reliability. This model is part of IBM's renowned x86 server lineup and reflects the company’s commitment to delivering solutions that meet the demands of modern data centers.

One of the standout features of the x3759 M4 is its support for powerful Intel Xeon processors. This allows organizations to leverage significant processing power for demanding applications, including virtualization, cloud computing, and big data analytics. The server supports multiple CPU configurations, enabling users to tailor performance to their specific needs.

Memory capacity is another critical aspect of the x3759 M4. It supports up to 1.5TB of DDR4 RAM, with advanced memory technology that enhances data throughput and reduces latency. This extensive memory capability is particularly beneficial for memory-intensive applications, ensuring efficient data handling and processing.

Storage options on the x3759 M4 are incredibly flexible, supporting a variety of configurations, including SAS, SATA, and SSD drives. With hot-swap capabilities, users can easily replace or upgrade drives without downtime, enhancing overall system availability. This feature is crucial for businesses that demand 24/7 operations.

The server features advanced virtualization capabilities, supporting multiple operating systems and applications running simultaneously. With built-in support for various hypervisors, companies can maximize resource use and minimize costs. This feature enables organizations to create a scalable and efficient IT infrastructure.

Networking capabilities of the x3759 M4 are robust, featuring multiple PCIe slots for the addition of network cards, including 10GbE options. This ensures high-speed connectivity essential for data-intensive applications and cloud-based services.

Moreover, the x3759 M4 is designed with energy efficiency in mind. It adheres to strict energy standards and includes various power management features, reducing operational costs while maintaining performance. This focus on energy efficiency is critical for organizations looking to minimize their environmental impact while maximizing performance.

In conclusion, the IBM x3759 M4, 88Y7429, is an enterprise-grade server that combines advanced processing power, extensive memory capacity, flexible storage options, and robust networking capabilities. Its design focuses on reliability, performance, and energy efficiency, making it an ideal choice for organizations seeking to modernize their IT infrastructure and enhance operational efficiencies.