Xerox N40, N24, N32 manual Printed page does not

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Printer Operation Problems

Table 7.1 Printer operation problems (continued)

Problem

 

 

Action

 

 

 

 

A printed page does not

 

1.

Make certain that the software application you are using to create your print

look like it should.

 

 

job is configured properly. Refer to your software documentation.

 

 

2.

Make sure the correct driver is being used.

 

 

3.

Send a file containing PCL or PostScript commands to the printer.

 

 

-

If your page prints as it should, your printer and interface are functioning

 

 

 

properly.

 

 

-

If your information prints correctly, but doesn't look right, you may have:

 

 

 

- An error in your command sequence/operator.

 

 

 

- A missing downloaded font.

 

 

 

- A mismatched printer option against your host formatting.

 

 

-

Command errors may be identified by looking at your input file. You can

 

 

 

determine which fonts are in the system by printing a PCL or PS Font List. You

 

 

 

can verify your data setup by printing a Configuration Sheet and checking

 

 

 

your printer setup.

 

 

The requested font for

Print a PCL Font List, or PostScript Font List if the job is PostScript.

the job does not print.

If fonts print on the Font List, your print job may need correcting.

 

 

If fonts do not print on the Font List, reload the fonts and print another PCL or

 

 

PostScript Font List.

 

 

 

 

 

 

 

Table 7.1 Page 2 of 3

 

 

 

 

7-4DocuPrint N24, N32, and N40 End User Guide

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Contents Xerox DocuPrint N24, N32, N40 Network Laser Printers Copyright 1998, 1999, Xerox Corporation. All Rights Reserved Table of Contents Paper Loading and Orientation Chapter TOC 4 DocuPrint N24, N32, and N40 User Guide Getting Started Introduction User Documentation Road Map Hardcopy User Documentation BoxYour N40 CD Which Comes in the Box User Documentation Road Map How Much This Book Must Read? Getting Started Getting StartedPrinter Components Console configuration with options Front View Installing Your Printer Installing Your Printer Printing a Configuration Sheet Test Menu Config SheetPage Printer Management Software and Drivers Using CentreWare DP With DocuPrint N40 Feature BenefitUsing CentreWare DP with the DocuPrint N40 DocuPrint N40 PCL Emulation Printer Drivers Environment Printer DriverDocuPrint N40 PostScript Printer Drivers Driver Features Driver Installing CentreWare DP Drivers Configuring Your DriversUsing the Control Panel Control Panel Features Ready Menu Options DocuPrint N40 Menu Map Menu Options DocuPrint N24, N32, and N40 User Guide Paper Loading and Orientation Selecting Paper Selecting Paper Input Output Media Size Storing Paper Loading Paper Using Trays 1, 2, and 3 if installed Guide hole on the bottom Trays 1/2/3 paper orientation long edge feed Top View Trays 1/2/3 paper orientation short edge feed Top View Using Trays 4 Sheet Feeder Do not stack paper above the indicated mark Trays 4 and 5 paper orientation Top View Tray Using the 50 Sheet Bypass Feeder Loading Paper Loading Paper Loading Paper 50 Sheet Bypass Feeder envelope orientation1 Top View Using the 100 Envelope Feeder Automatic Tray Switching Paper Size/Type Mismatch Paper Size Weight PrintingPrint Orientation Control Panel Settings Page Clearing Jams and Jam Recovery Paper Jams Jam?Message Description/Corrective Action Clear Area A,B,C Paper Jam Clear Area D Clearing Area a No Duplex Module Paper Jams Clearing Area a With Duplex Module Paper Jams Paper Jams Clearing Area B Open Door D Paper Jams Module Paper Jams DocuPrint N24, N32, and N40 User Guide Replacing Your Toner Cartridge Replacing the Toner Cartridge Standard Configuration Replacing the Toner Cartridge If the tape is pulled out at an angle, it may break Open Door a If the tape is pulled out at an angle, it may break Close the Duplex Module About the Maintenance Kit Page Troubleshooting Diagnostic Message Display Printer Operation Problems Problem ActionPrinted page does not Configured properly. Refer to your software documentation Page References Further References DocuPrint N40 Resident FontsPrinter Specifications Further References DocuPrint N24, N32, and N40 User Guide CE Declaration CE Declaration DocuPrint N24, N32, and N40 User Guide CE Declaration Appendix a CE Declaration A-3 CE Declaration DocuPrint N24, N32, and N40 User Guide IndexX IX-2 DocuPrint N24, N32, and N40 User Guide Tray 1 4-9to 4-10Tray 2 4-9to 4-10Tray 3 4-9to IX-4 DocuPrint N24, N32, and N40 User Guide