Troubleshooting
Before requesting service, please check the following.
Symptom |
| Check |
| Remedy |
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The unit will not turn on. | • | Is the power cord plugged into the | • | Connect the power plug to the outlet. |
|
| outlet? |
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|
A function does not work | • | Is there static electricity in the air? | • | Disconnect the power plug and |
when the button is pressed. |
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|
| connect it again. |
Sound is not produced. | • | Are the speakers and external | • | Connect them correctly. |
|
| components connected properly? | • | Press the MUTE button to cancel the |
| • | Is the Mute function on? |
| function. |
| • | Is the volume set to minimum? | • | Adjust the volume. |
| • | Is the Speaker Size set incorrectly to | • | Refer to pages 34 to select LARGE, |
|
| NONE? |
| SMALL or YES. |
Picture does not appear on a | • | Is the external component connected | • | Connect it correctly. |
TV when the function is |
| properly? |
|
|
selected. |
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|
Remote controller does not | • | Are the batteries drained? | • | Replace with new batteries. |
work. | • | Is the distance between remote | • | Operate at close distance. |
|
| control and main unit too great? |
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|
The sound from the left/right | • | Are the left/right speaker or left/right | • | Check the left/right channel and |
channels is reversed. |
| input/output cables connected |
| connect it/them correctly. |
|
| properly? |
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|
Can't receive radio | • | Is FM antenna connected properly? | • | Connect the antenna correctly. |
broadcasts. |
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| • | If the input strength of antenna signal |
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|
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| is weak, install the FM antenna in a |
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| place with good reception. |
There is no sound from | • Are the surround speakers connected | • Refer to pages 14 ~16 to connect | ||
surround speakers. |
| properly? |
| them properly. |
| • | Is SURR (surround) incorrectly set to | • | Refer to page 34 to select LARGE or |
|
| NONE in the Speaker Size? |
| SMALL. |
| • | Is surround mode set to stereo? | • | Refer to pages 45~46 to select proper |
|
|
|
| Surround Mode. |
There is no sound from | • Are the surround back speakers | • Refer to pages 14 ~16 to connect | ||
surround back speakers |
| connected properly? |
| them properly. |
| • Is SBACK (Surround Back) set to | • Refer to page 34 to select LARGE | ||
|
| NONE in the Speaker Size? |
| or SMALL. |
| • Is Surround Mode set to EX/ES? |
| ||
| • Refer to page 41 to set Surround | |||
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| ||
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| Mode to EX/ES. |
Can't select EX/ES mode. | • Is SBACK (Surround Back) set to | • Refer to page 34 to select LARGE or | ||
|
| NONE in the Speaker Size? |
| SMALL. |
| • Is the input signal selected properly? | • Use a 7.1 channel external component. | ||
ENG
● TROUBLESHOOTING
55