Samsung HW-C500, HW-C560S user manual Troubleshooting

Page 54

Troubleshooting

Before requesting service, please check the following.

Symptom

 

Check

 

Remedy

 

 

 

 

 

The unit will not turn on.

Is the power cord plugged into the

Connect the power plug to the

 

 

outlet?

outlet.

 

 

 

 

 

A function does not

Is there static electricity in the air?

Disconnect the power plug and

work when the button is

 

 

 

connect it again.

pressed.

 

 

 

 

 

 

 

 

 

Sound is not produced.

Are the speakers and external

Connect them correctly.

 

 

components connected properly?

Press the MUTE button to cancel

 

Is the Mute function on?

 

the function.

 

Is the volume set to minimum?

Adjust the volume.

 

Is the Speaker Size set incorrectly to

Refer to pages 35 to select LARGE,

 

 

NONE?

 

SMALL or YES.

Picture does not appear

Is the external component

Connect it correctly.

on a TV when the

 

connected properly?

 

 

function is selected.

 

 

 

 

 

 

 

 

 

Remote controller does

Are the batteries drained?

Replace with new batteries.

not work.

Is the distance between remote

Operate at close distance.

 

 

control and main unit too great?

 

 

The sound from the left/

Are the left/right speaker or left/right

Check the left/right channel and connect

right channels is

 

input/output cables connected

 

it/them correctly.

reversed.

 

properly?

 

 

 

 

 

 

 

Can't receive radio

Is FM antenna connected properly?

Connect the antenna correctly.

broadcasts.

 

 

If the input strength of antenna signal

 

 

 

 

is weak, install the FM antenna in a

 

 

 

 

place with good reception.

There is no sound from

Are the surround speakers

• Refer to pages 16 ~19 to connect them

surround speakers.

 

connected properly?

 

properly.

 

Is SURR (surround) incorrectly set to

• Refer to page 35 to select LARGE or

 

 

NONE in the Speaker Size?

 

SMALL.

 

 

Refer to pages 44 ~ 45 to select proper

 

Is surround mode set to stereo?

 

 

Surround Mode.

 

 

 

 

 

 

 

 

Can't select Dolby Pro

Is the input signal selected properly?

• Only 2 channel signal can select

Logic ll mode.

 

 

 

Dolby Pro Logic II mode. (ex:Dolby

 

 

 

 

Digital, PCM, 2 channel analog input

 

 

 

 

signal.)

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HW-C500-C560S-XAA_0609.indd 54

2010-06-09 ￿￿ 5:11:39

Image 54
Contents AV Receiver System Thank you for purchasing this Samsung productSafety information Safety WarningsFCC Note for U.S.A Important Safety Instructions This device complies with part 15 of the FCC RulesImportant Note Precautions To the AV Receiver with the supplied iPod dock FeaturesAccessories LossContents Contents AV SyncDescription Front PanelButton ASC ButtonDIRECT/STEREO AV Sync ButtonRear Panel HW-C500Video in Jacks FM Antenna JackMulti CH in Jacks Hdmi in JacksSpeaker Indicators Tuning IndicatorsMessage Display Insert Remote Control Batteries Operation Range of the Remote ControlTour of the Remote Control PowerAMP/TV Button Power ButtonSETUP/MENU Button Number ButtonsPosition of AV Receiver ConnectionsSpeaker Positioning SubwooferSpeaker Configuration Center speakerSurround Speakers SpeakersConnecting the Speakers Connecting the Speakers HW-C500Connecting Speaker Wire AV receiver match the colors of the connecting plugsConnecting the Speakers HW-C560S SpeakerConnecting External DEVICES/YOUR TV VIA Hdmi Game consoleHdtv Tuner Hdmi Function Using Anynet+HDMI-CECPress the SETUP/MENU button To turn on Anynet+Connecting to Your TV Video ConnectionAudio Connection Connecting a DVD or BDBlu-ray Player DVD or BD PlayerConnecting a CABLE, Satellite or SET-TOP BOX SATCable/Satellite/Set-top boxConnecting a CD Player CD playerConnecting 5.1 Channel Devices Channel deviceDisconnecting an iPod FM BD/DVD SAT TV CD AUX 5.1 Multi CH Ipod Audio Ipod VideoIpod Video Connecting the FM Antenna IPod models that are compatible with HW-C500/HW-C560SBefore Using the AV Receiver Audio SetupBasic functions of your AV Receiver Selecting DIGITAL/ANALOG InputSetup Setup Menu TreeSetup Menu Tree Panorama Dimension Width Tone Bass Treble OFF EQ on / EQ OFF LARGE, Small Setting the Speaker SizeSpeaker LARGE, SMALL, None SmallSetting the Speaker Listening Distance Setting the Speaker Level ~ +10dB+10dB Subwoofer -10 ~ +10dB Setting the Test Tone W ÆF.R Æ S.R Æ S.LDimension You can set from -7 to +7 Setting Dolby PRO Logic II ModeSetting Dolby PRO Logic Width You can set from 0 toSetting Tone Control Smart Volume AV SyncMP3 Enhancer ASC Auto Sound Calibration Setup Before SettingDRC Setup Hdmi SetupVariable SET Low Power Consumption Setup Operation Using the Surround ModesUsing the Sound Effect button on the front of the main unit Stereo Outputs sound of the selected source in 2 CH stereoUsing the Subwoofer Selection Button Surround Mode and Input Signal Chart = active, = inactiveOperation Presetting radio stations Listening to the RadioUsing AN iPod Listening to Music iPod audio functionWatching a Movie iPod Video function CompositeYou can adjust the brightness of the display Sleep timer functionAdjust the display Convenient FunctionsSoftware Upgrade Reset functionWhen the Power is Off Operating Your TV with the Remote Control MiscellaneousMiscellaneous TV Brand Code List Brand Code NumberOperating Your DVD or BD Player with the Remote Control  The remote control will control Samsung BD players onlyTroubleshooting Troubleshooting Specifications AppendixNTSC/PAL Samsung AV receiver Contact Samsung World Wide SamsungQuestions or COMMENTS? Code No. AH68-02266R

HW-C560S, HW-C500 specifications

Samsung has long been a prominent player in the audio-visual industry, and its HW-C500 and HW-C560S soundbars exemplify the brand’s commitment to delivering superior sound quality and innovative features. These soundbars represent an evolution in home audio, designed to enhance the viewing experience with immersive soundscapes.

The HW-C500 is a compact soundbar that strikes a balance between size and performance. It features a sleek profile that complements modern televisions without overwhelming the space. With a total power output that delivers rich, balanced audio, the HW-C500 is perfect for users seeking an upgrade from standard TV speakers.

On the other hand, the HW-C560S steps up the game with its additional features and power. This soundbar offers enhanced audio capabilities with dedicated subwoofers that produce deeper bass. This results in a full-range audio experience that immerses the listener in movies, music, and games, giving them the feeling of being right in the action.

Both models incorporate Samsung's Acoustic Beam technology, which creates a wide soundstage by projecting the audio in a way that allows for a more realistic surround sound effect. This technology is particularly effective in creating a three-dimensional audio environment that enhances the overall experience, whether you're watching a blockbuster movie or playing intense video games.

In terms of connectivity, both models feature Bluetooth capabilities, allowing users to connect seamlessly to their devices without the hassle of wires. Additionally, they are equipped with HDMI ARC, enabling easy connection to televisions and streamlining the setup process. Users can also enjoy audio streaming from their favorite apps directly to the soundbars.

Moreover, the HW-C500 and HW-C560S are designed with user convenience in mind. They can be controlled via the Samsung SmartThings app, providing easy access to sound settings and functionalities. This integration reflects the modern consumer's desire for easily accessible technology.

Together, the Samsung HW-C500 and HW-C560S soundbars combine powerful audio performance with advanced technology and elegant design, making them ideal choices for any home entertainment setup. Whether you are a casual viewer or an audiophile seeking high-quality sound, these soundbars offer a compelling audio upgrade for any environment.