Samsung Resolving Home Theater Protection Errors and Sound Issues
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ENG

Symptom

Check

Remedy

 

 

 

There is no sound when

• Is Digital input selected?

• Check whether the DVD player is

playing a DTS encoded

 

properly connected and refer to

DVD.

 

page 30 to select the digital input.

Product protection function

Heat protection

•The protection function will come on if the main unit or power transformer overheats.

" " will appear in the display .

This function will come on :

-If speaker terminal is shorted

-If speaker cable is shorted

If there is no problem when you turn the unit on again after turning it off, PROTECTION mark will disappear on the display and the unit will work properly.

MIf PROTECTION appears on the display, check whether the speaker terminal is shorted and then turn on the unit.

ASC Error List

Error No.

VFD Message

Action

 

 

 

E01

HP CONCT

Disconnect the headphones.

 

 

 

E02

NO MIC

Connect the microphone.

 

 

 

E03

NOISY

Take an appropriate action to reduce the surrounding noise.

 

 

 

E04

MIC LEVL

The speaker is too close to the microphone.

Check the distance between speaker and microphone.

 

 

E05

NO FRONT

Check if the front speaker is connected properly.

 

 

 

E07

LEVL OVR

Check the position of each of speaker and microphone.

 

 

 

E08

DIST OVR

The distance between speaker and microphone exceeds the acceptable value.

Check the location of microphone and each speaker.

 

 

E13

TIME OVR

Unplug the power cable and plug it back.

Then, perform ASC again.

 

 

E14

CODE ERR

Unplug the power cable and plug it back.

Then, perform ASC again.

 

 

● TROUBLESHOOTING

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HW-C500-C560S-XAA_0610.indd 55

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Contents Thank you for purchasing this Samsung product AV Receiver SystemSafety Warnings Safety informationFCC Note for U.S.A This device complies with part 15 of the FCC Rules Important Safety InstructionsImportant Note Precautions Loss FeaturesAccessories To the AV Receiver with the supplied iPod dockContents AV Sync ContentsFront Panel DescriptionAV Sync Button ASC ButtonDIRECT/STEREO ButtonHW-C500 Rear PanelHdmi in Jacks FM Antenna JackMulti CH in Jacks Video in JacksTuning Indicators Speaker IndicatorsMessage Display Operation Range of the Remote Control Insert Remote Control BatteriesPower Tour of the Remote ControlNumber Buttons Power ButtonSETUP/MENU Button AMP/TV ButtonSubwoofer ConnectionsSpeaker Positioning Position of AV ReceiverSpeakers Center speakerSurround Speakers Speaker ConfigurationAV receiver match the colors of the connecting plugs Connecting the Speakers HW-C500Connecting Speaker Wire Connecting the SpeakersSpeaker Connecting the Speakers HW-C560SGame console Connecting External DEVICES/YOUR TV VIA HdmiHdtv Tuner To turn on Anynet+ Using Anynet+HDMI-CECPress the SETUP/MENU button Hdmi FunctionVideo Connection Connecting to Your TVAudio Connection DVD or BD Player Connecting a DVD or BDBlu-ray PlayerSATCable/Satellite/Set-top box Connecting a CABLE, Satellite or SET-TOP BOXCD player Connecting a CD PlayerChannel device Connecting 5.1 Channel DevicesFM BD/DVD SAT TV CD AUX 5.1 Multi CH Ipod Audio Ipod Video Disconnecting an iPodIpod Video IPod models that are compatible with HW-C500/HW-C560S Connecting the FM AntennaAudio Setup Before Using the AV ReceiverSelecting DIGITAL/ANALOG Input Basic functions of your AV ReceiverSetup Menu Tree SetupSetup Menu Tree Panorama Dimension Width Tone Bass Treble OFF EQ on / EQ OFF LARGE, SMALL, None Small Setting the Speaker SizeSpeaker LARGE, SmallSetting the Speaker Listening Distance ~ +10dB Setting the Speaker Level+10dB Subwoofer -10 ~ +10dB W ÆF.R Æ S.R Æ S.L Setting the Test ToneWidth You can set from 0 to Setting Dolby PRO Logic II ModeSetting Dolby PRO Logic Dimension You can set from -7 to +7Setting Tone Control AV Sync Smart VolumeMP3 Enhancer Before Setting ASC Auto Sound Calibration SetupHdmi Setup DRC SetupVariable SET Low Power Consumption Setup Stereo Outputs sound of the selected source in 2 CH stereo Using the Surround ModesUsing the Sound Effect button on the front of the main unit OperationSurround Mode and Input Signal Chart = active, = inactive Using the Subwoofer Selection ButtonOperation Listening to the Radio Presetting radio stationsListening to Music iPod audio function Using AN iPodComposite Watching a Movie iPod Video functionConvenient Functions Sleep timer functionAdjust the display You can adjust the brightness of the displayReset function Software UpgradeWhen the Power is Off Miscellaneous Operating Your TV with the Remote ControlMiscellaneous Brand Code Number TV Brand Code List The remote control will control Samsung BD players only Operating Your DVD or BD Player with the Remote ControlTroubleshooting Troubleshooting Appendix SpecificationsNTSC/PAL Samsung AV receiver Samsung Contact Samsung World WideCode No. AH68-02266R Questions or COMMENTS?

HW-C560S, HW-C500 specifications

Samsung has long been a prominent player in the audio-visual industry, and its HW-C500 and HW-C560S soundbars exemplify the brand’s commitment to delivering superior sound quality and innovative features. These soundbars represent an evolution in home audio, designed to enhance the viewing experience with immersive soundscapes.

The HW-C500 is a compact soundbar that strikes a balance between size and performance. It features a sleek profile that complements modern televisions without overwhelming the space. With a total power output that delivers rich, balanced audio, the HW-C500 is perfect for users seeking an upgrade from standard TV speakers.

On the other hand, the HW-C560S steps up the game with its additional features and power. This soundbar offers enhanced audio capabilities with dedicated subwoofers that produce deeper bass. This results in a full-range audio experience that immerses the listener in movies, music, and games, giving them the feeling of being right in the action.

Both models incorporate Samsung's Acoustic Beam technology, which creates a wide soundstage by projecting the audio in a way that allows for a more realistic surround sound effect. This technology is particularly effective in creating a three-dimensional audio environment that enhances the overall experience, whether you're watching a blockbuster movie or playing intense video games.

In terms of connectivity, both models feature Bluetooth capabilities, allowing users to connect seamlessly to their devices without the hassle of wires. Additionally, they are equipped with HDMI ARC, enabling easy connection to televisions and streamlining the setup process. Users can also enjoy audio streaming from their favorite apps directly to the soundbars.

Moreover, the HW-C500 and HW-C560S are designed with user convenience in mind. They can be controlled via the Samsung SmartThings app, providing easy access to sound settings and functionalities. This integration reflects the modern consumer's desire for easily accessible technology.

Together, the Samsung HW-C500 and HW-C560S soundbars combine powerful audio performance with advanced technology and elegant design, making them ideal choices for any home entertainment setup. Whether you are a casual viewer or an audiophile seeking high-quality sound, these soundbars offer a compelling audio upgrade for any environment.
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