Support and Additional Information Sources

Unrivaled Service

and Support

Behind every Xerox product is a large net- work of customer support that’s unrivaled in the industry and available when you need it. Xerox service professionals use leading-edge technologies to keep you up and running. They’re even linked to the engineers who designed your product, so you can be confident when you choose Xerox. And Genuine XEROX® supplies are always readily available.

Total Satisfaction Guaranteed — You Decide When You’re Satisfied

The exclusive Xerox Total Satisfaction Guarantee, recognized as unique in the industry, covers every Phaser device that has been continuously maintained by Xerox or its authorized representatives under a Xerox express warranty or Xerox maintenance agreement. You decide when you’re satisfied.

Xerox Office Services Support

Asset Management Services

•Asset Optimization and Tracking

— Process and tools to optimize an enterprise’s office output infrastructure and reduce

•Overall costs

•Break-Fix Management — Single point of ownership and management for break-fix service for all brands of office output devices

•Supplies Management — Process and tools to procure, monitor and replen- ish all document-related supplies proactively

Imaging and Output Management Services

•Output Management — Single point of management of office output from all output devices, regardless of manufacturer

•Image Capture and Workflow — Cost- efficient solutions for capturing, manag- ing, retrieving and distributing informa- tion into digital repositories

Support Services

•Technology Procurement and Deployment — A creative and flexible end-to-end print/computer product acquisition solution that uses a single- point-of-contact model while lowering the total cost of acquisition

•Help Desk Services — A broad range of enterprise services managed through a centralized single point of contact and delivered through an on-site or off-site model

•End User Services — Microsoft software implementation, IT project consulting, and customer education

Access Managed Services

•Student and Library Patron Access

— Custom designed and implemented customer-managed solutions for student and library patron print access management

Additional Information Sources

What’s in the box:

•Phaser 3600 printer

•Print cartridge (7,000 print capacity)

•World kit (includes Software and documentation CD, Registration card, Warranty booklet)

•Power Cord

Phaser 3600 Front Panel:

•The front panel offers tools and infor- mation pages to help with machine setup, feature selections, operational problems, media feed and supply issues.

On the Web

Visit www.xerox.com/office for:

•Product, supplies and support information

•Downloading drivers

•Finding your local Xerox sales representative

•Online documentation

Visit www.xerox.com/office/support for:

•Support and service information, including the same troubleshoot- ing Knowledge Base used by Xerox Customer Support staff to provide the latest technical information on:

–Application issues

–Errors

–Print-quality issues

–Troubleshooting

14 Xerox Phaser 3600 Evaluator Guide

3600 specifications

The Xerox 3600 is a compact, high-performance monochrome laser printer that is designed for small to medium-sized workgroups. Known for its reliability and high-quality output, the Xerox 3600 combines advanced technologies and features to enhance productivity and efficiency in various business environments.

One of the standout features of the Xerox 3600 is its impressive printing speed, capable of delivering up to 36 pages per minute. This high-speed printing ensures that users can quickly produce large volumes of documents, making it an ideal choice for busy offices with demanding workloads. Additionally, the first-page-out time is remarkably short, allowing users to minimize wait times for printed materials.

The Xerox 3600 offers a maximum print resolution of 1200 x 1200 dpi, producing sharp text and detailed graphics. This level of clarity is essential for professional-looking reports and presentations. Furthermore, the printer supports a variety of media sizes and types, from standard letter and legal sizes to envelopes and labels, providing versatility for different printing needs.

Equipped with advanced connectivity options, the Xerox 3600 enables seamless integration into any office network. It supports USB, Ethernet, and Wi-Fi connections, allowing users to print from multiple devices, including computers, tablets, and smartphones. This flexibility is enhanced by compatibility with mobile printing solutions, such as Xerox Print Service Plug-in for Android and Apple AirPrint.

The printer's user-friendly interface includes a simple control panel and an easy-to-read LCD display. This design facilitates quick navigation through various settings and functions, ensuring that users can efficiently manage their printing tasks. Furthermore, the Xerox 3600 features robust security measures, including user authentication and secure print capabilities, to protect sensitive information.

In terms of cost-efficiency, the Xerox 3600 is designed with energy-saving features such as automatic duplex printing and low power consumption, which not only help reduce operational costs but also promote sustainability. Low-cost, high-yield toner cartridges further enhance its overall efficiency, allowing users to print more pages at a lower cost per page.

The Xerox 3600 is an excellent choice for businesses looking for a reliable, high-speed monochrome printer that delivers excellent print quality and versatile connectivity options. With its array of features, technologies, and characteristics, it stands out as a dependable workhorse for achieving optimal productivity in today's fast-paced office environments.