Belkin F5D8010 Link LED is solid but cannot connect to the Internet, Signal strength is poor

Page 35

Troubleshooting

For more information about setting up a SSID, please reference your router manufacturer’s user manual. If issues persist even at close range, please contact Belkin Technical Support.

Link LED is solid but cannot connect to the Internet

If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router or access point.

Check the WEP key settings to see if they match. The key is case-sensitive and the spelling on each computer and wireless router or access point must be exactly the same in order for the Card to connect to the router. For more information about encryption, please see “Securing your Wi-Fi Network” of this User Manual.

If issues persist even at close range, please contact Belkin Technical Support.

Data transfer is sometimes slow

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move further from the wireless router or access point.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet from the wireless router or access point. Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” of this User Manual. If issues persist even at close range, please contact Belkin Technical Support.

Signal strength is poor

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases

1

2

3

4

6

section

5

 

33

Image 35
Contents Wireless Pre-N Table of Contents Introduction Advantages of a Wireless NetworkIntroduction Placement of your Wireless Router or Access PointAvoid Obstacles and Interference Cordless Phone PlacementChoose the Quietest Channel for your Wireless Network Secure Connections, VPNs, and AOL Overview Product FeaturesApplications and Advantages Product SpecificationsOverview Activity LED Package ContentsCard Connector System RequirementsInstalling and Setting Up the Card Section Install the Wireless Client Utility Installing and Setting Up the CardInstallation is now complete Navigating the User Interface Using the Belkin Wireless Client UtilityHow to Access the Belkin Wireless Client Utility Scan Using the Expanded View Network ListShow Bssid Allow RoamingProfile Name Using the Belkin Wireless Client UtilitySetting Wireless Network Preferences Service Set IdentifierStart Ad-Hoc Network Power SettingsSecurity Settings Box Save & Activate CancelBit WEP Securing your Wi-Fi NetworkWEP Wired Equivalent Privacy Encryption MethodsEncryption Keys Bit EncryptionWPA Wi-Fi Protected Access Changing the Wireless Security Settings WEP Setup Bit WEP Encryption C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key WPA-PSK no server WPA with server Settings Using the Belkin Wireless Client Utility Using the Belkin Wireless Client Utility Using the Belkin Wireless Client Utility Using the Belkin Wireless Client Utility Monitoring the Status of your Network Connection Bssid Signal QualityAuthentication Power ConsumptionCan’t connect to the Internet wirelessly TroubleshootingName of your wireless network appears in Network List Power LED does not come on Card is not working TroubleshootingData transfer is sometimes slow Signal strength is poorLink LED is solid but cannot connect to the Internet Troubleshooting Troubleshooting Troubleshooting Frequency Wireless Comparison ChartTechnical Support FCC Statement InformationInformation Belkin Corporation Limited Lifetime Product Warranty Wi-FI Interoperability Certificate Wireless Pre-N