Belkin F5D8010 user manual Troubleshooting

Page 36

Troubleshooting

when the distance between devices increases. Other factors that can cause signal degradation are obstructions such as walls and metal appliances (metal is generally the worst culprit). As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move further from the wireless router or access point.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet from the wireless router or access point.

Changing the wireless channel – Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the router is shipped with is channel 11; however, you may choose from several other channels depending on your region. See your router or access point’s user manual for instructions on how to choose other channels.

Limiting the wireless transmit rate – Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your Wireless Card’s connection. In the Properties dialog, select “Configure” on the General tab (Windows 98 users will have to select the Wireless Card in the list box and then click “Properties”), then choose the Advanced tab and select the “Rate property”. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet.

If issues persist even at close range, please contact Belkin Technical Support.

Why are there two wireless utilities in my system tray? Which one do we use?

There are several features and advantages from using the Belkin Wireless Client Utility over the Windows Wireless Network Utility.

34

Image 36
Contents Wireless Pre-N Table of Contents Advantages of a Wireless Network IntroductionPlacement of your Wireless Router or Access Point IntroductionCordless Phone Placement Choose the Quietest Channel for your Wireless NetworkAvoid Obstacles and Interference Secure Connections, VPNs, and AOL Product Features OverviewProduct Specifications OverviewApplications and Advantages Package Contents Card ConnectorSystem Requirements Activity LEDInstalling and Setting Up the Card Section Installing and Setting Up the Card Install the Wireless Client UtilityInstallation is now complete Using the Belkin Wireless Client Utility How to Access the Belkin Wireless Client UtilityNavigating the User Interface Using the Expanded View Network List Show BssidAllow Roaming ScanUsing the Belkin Wireless Client Utility Setting Wireless Network PreferencesService Set Identifier Profile NamePower Settings Security Settings Box Save & ActivateCancel Start Ad-Hoc NetworkSecuring your Wi-Fi Network WEP Wired Equivalent PrivacyEncryption Methods Bit WEPBit Encryption Encryption KeysWPA Wi-Fi Protected Access Changing the Wireless Security Settings WEP Setup Bit WEP Encryption C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key WPA-PSK no server WPA with server Settings Using the Belkin Wireless Client Utility Using the Belkin Wireless Client Utility Using the Belkin Wireless Client Utility Using the Belkin Wireless Client Utility Monitoring the Status of your Network Connection Signal Quality AuthenticationPower Consumption BssidTroubleshooting Can’t connect to the Internet wirelesslyName of your wireless network appears in Network List Troubleshooting Power LED does not come on Card is not workingSignal strength is poor Link LED is solid but cannot connect to the InternetData transfer is sometimes slow Troubleshooting Troubleshooting Troubleshooting Wireless Comparison Chart FrequencyTechnical Support Information FCC StatementInformation Belkin Corporation Limited Lifetime Product Warranty Wi-FI Interoperability Certificate Wireless Pre-N