Belkin SE 2-Port user manual Problems with computers using the serial mouse output

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Troubleshooting (continued)

Q: The computers boot up fine, but the mouse does not work.

A:• Check the cables and make sure they are inserted properly in the correct ports.

Make sure the mouse works when directly plugged into the computer. Rebooting is necessary when trying this. If the mouse pointer still does not move, then either your PS/2 mouse port or the mouse itself has a problem.

Try a different mouse.

Make sure the mouse is a true PS/2 mouse. A combo mouse will work just as long as it is set for PS/2 mode with the correct adapter. A serial-only mouse with a combo mouse adapter will not work.

Check to make sure that the power adapter is plugged in and is working properly. It must be 9VDC, 600mA minimum. Make sure the power switch is on.

RESET the OmniViewSE by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel.

Switch to another computer port, then switch back. This is another method of re-initializing the mouse.

Q:When I switch from one port to another, mouse movement is completely erratic. What do I do?

A:• Switch to another port, then switch back to the previous port. This can resynchronize the mouse.

RESET the OmniViewSE by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel.

Make sure you do not have more than one mouse driver. Make sure that the driver is either for a Standard PS/2 or Microsoft®-compatible PS/2 mouse. Try to obtain the latest version from your hardware manufacturer.

If you are using a specialized mouse such as a cordless mouse, scrolling mouse or mice with more than 2 operational buttons, use generic PS/2 mouse drivers. Non-standard mice often use non-PS/2 proprietary mouse protocol.

Make sure you do not have any mouse drivers loaded in your config. sys or autoexec.bat files.

Avoid moving the mouse or pressing the mouse buttons when switching ports.

Reset the mouse to resume proper mouse movement simply by unplugging the mouse from the OmniViewSE for about 2-3 seconds, and plugging it in again.

Switch to another computer port, then switch back. This is another method of re-initializing the mouse.

Problems with computers using the serial mouse output:

Note: The OmniViewSE has Integrated Mouse Conversion Technology. This technology converts the PS/2 mouse signals at the console to serial mouse signals. Windows® 9x Control Panel System applet may not display that it has detected a mouse, but the Modem applet will show a serial mouse at a certain serial port.

Q: The computers boot up fine, but the mouse does not work.

A:• Switch to another computer port, then switch back. This is another method of re-initializing the mouse.

Check the cables and make sure they are inserted properly in the correct ports.

Check the cable and make sure that it is a straight-through DB9 male/female cable such as Belkin Part# F2N209-XX-T (XX is the length in feet).

Check your computer/motherboard documentation making sure that the serial ports are enabled, and that there are no IRQ or base address conflicts with other serial ports or modems.

Plug in a serial mouse directly to your computer, and reboot. If the mouse pointer still does not move, then there maybe no serial mouse drivers installed, or the serial port on your computer may have other conflicts or problems.

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Contents OmniView SE 2-Port Package Contents FeaturesIntroduction Technical Specifications Product Detail Front PanelList of Parts Needed PS/2 Cable Kit A3X982AT Cable Kit A3X939 Individual Cables and AdaptersHardware Installation Back of OmniView SE PS/2 Style Keyboard PS/2 Mouse Back of PC Back of OmniView SE F2N036-XX Usage Skip if YOU have only ONE OmniView SEDaisy-chaining OmniView SE units with an OmniView PRO Adding Slave Units Daisy-Chaining the OmniView SE Usage AutoScan Mode Enable AutoScan modeTroubleshooting General ProblemsMonitor/Video Problems Keyboard ProblemsProblems with computers using the serial mouse output Troubleshooting Belkin Components One Year Product Warranty InformationFCC Statement CE Declaration of Conformity

SE 2-Port specifications

The Belkin SE 2-Port is a versatile and high-performance accessory designed to enhance connectivity and efficiency in both home and office environments. This compact device serves as a dual-port USB charger, catering to the growing need for simultaneous device charging. With the increasing number of gadgets we rely on daily, including smartphones, tablets, and wearables, having a reliable power source is essential.

One of the main features of the Belkin SE 2-Port charger is its dual USB output, which allows users to charge two devices at once without sacrificing charging speed. This is particularly advantageous in settings where multiple devices require power simultaneously, allowing users to keep their devices operational and charged throughout the day.

The Belkin SE 2-Port utilizes advanced charging technologies that ensure optimal power delivery to connected devices. It is equipped with smart detection technology, which recognizes the power needs of each connected device, adjusting the output accordingly to provide the fastest possible charge without overloading. This feature not only speeds up the charging process but also helps protect the longevity of the device batteries, thus enhancing overall user experience.

In terms of design, the Belkin SE 2-Port is compact and lightweight, making it an ideal travel companion. Its sleek profile allows it to fit seamlessly into any space, whether on a desk, nightstand, or in a travel bag. Furthermore, the device features built-in safety measures, including overcurrent protection and temperature control, ensuring that users can charge their devices with peace of mind.

The charger is compatible with a wide range of devices, from Apple iPhones and iPads to Android smartphones and tablets, making it a versatile solution for families and tech-savvy individuals alike. Its universal compatibility and efficient charging capabilities make the Belkin SE 2-Port a must-have gadget for modern lifestyles.

Whether working from home or on the go, the Belkin SE 2-Port charger provides a reliable and efficient way to keep multiple devices powered up. Its combination of dual-port functionality, smart charging technology, and safety features makes it an excellent addition to any tech arsenal. In a world where connectivity is key, the Belkin SE 2-Port ensures that users stay charged, connected, and ready to tackle the day ahead.