Frequently Asked Questions

What does NIAP Common Criteria validation to EAL 4 mean?

To learn more about NIAP Common Criteria and EAL 4, visit

http://niap.nist.gov/cc-scheme/nstissp-faqs.html.

What do I do if I find that the tamper-evident tape on the Switch has been removed or disrupted?

Please call Belkin Technical Support at (800) 282-2355 immediately. The KVM Switch’s circuitry may have been compromised.

How does the Switch allow the user to switch between computers?

The Switch only supports one method of port selection. The user can access the desired computer by pushing the port selectors.

How far can the Switch be from my computer?

The Switch can be located up to 15 feet (4.6m) away from your computer due to USB-cable limitation.

Do I have to install software to use the Switch?

No, the Switch does not require any software to be installed in your computers.

Can I use the Switch with a computer that does not support USB?

No, the Switch only works with USB-capable computers.

Does the Switch require an AC adapter?

Yes, the Switch requires a 5-volt DC, 2.5-Amp (minimum) power adapter in order to function properly.

Does the Switch support Linux?

Yes, the Switch works with Red Hat Linux and some Linux kernels configured for USB support.

Does the Switch support Microsoft® IntelliMouse®?

The Switch supports mice from Microsoft, Logitech®, Kensington®, etc., and Belkin. Please contact Belkin Technical Support at (800) 282-2355 for compatibility issues you may experience.

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