Belkin F7D4101AK Troubleshooting, Link LED is solid but I cannot connect to the Internet

Page 31

Troubleshooting

Link LED is blinking slowly; I cannot connect to a wireless network or the Internet..

If your Adapter appears to be functioning properly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties..

Check the SSID settings to see if they match.. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Adapter to connect to the wireless router (or access point)..

Note: To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen.. Click “Add” if you do not see the network you are trying to connect to and type in the SSID..

For more information about setting up an SSID, please reference your router manufacturer’s user manual.. If issues persist even at close range, please contact Belkin Technical Support..

Link LED is solid but I cannot connect to the Internet.

If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router (or access point).. Check the WEP, WPA, or WPA2 key settings to see if they match.. The key is case-sensitive and the spelling on each computer and wireless router (or access point) must be exactly the same in order for the Adapter to connect to the router.. For more information about encryption, please see the “Securing your Wi-Fi Network” section..

If issues persist even at close range, please contact Belkin Technical Support..

29

Image 31
Contents Play Table Of Contents Introduction Benefits of a Home Network Introduction Advantages of a Wireless NetworkIntroduction Avoid Obstacles and Interference Placement of your Wireless Router or Access PointChoose the Quietest Channel for your Wireless Network Cordless Phone PlacementSecure Connections, VPNs, and AOL Overview Product Features Applications and Advantages OverviewProduct Specifications WPS Push Button Power/Activity LEDUSB Connector WPS/Security LEDSystem Requirements Package Contents Important Install the Software Before Inserting the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installation Process for Windows XP Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Connecting to a Secure Wi-FiNetwork Can’t connect to the Internet wirelessly TroubleshootingPower LED does not come on Adapter is not working Link LED is solid but I cannot connect to the Internet TroubleshootingData transfer is sometimes slow Signal strength is poorTroubleshooting What’s the difference between 802.11g and 802.11n? Data Rate Frequency Belkin Wireless Comparison ChartTechnical Support Federal Communications Commission Notice Information FCC StatementIC Radiation Exposure Statement Radiation Exposure StatementModifications Industry Canada StatementWhat is not covered by this warranty? Belkin International, Inc.., Limited Year Product WarrantyWhat this warranty covers What will we do to correct problems?How to get service How state law relates to the warranty