Belkin 8820-00050ea F6D4050 user manual Link LED is solid but I cannot connect to the Internet

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Troubleshooting

Table of Contents

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Problem:

Link LED is solid but I cannot connect to the Internet..

Solution:

If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router (or access point).. Check the WEP, WPA, or WPA2 key settings to see if they match.. The key is case-sensitive and the spelling on each computer and wireless router (or access point) must be exactly the same in order for the Adapter to connect to the router.. For more information about encryption, please see “Connecting to a Secure Wi-Fi Network” on page 22 of this User Manual..

If issues persist even at close range, please contact Belkin Technical Support..

Problem:

Data transfer is sometimes slow..

Solution:

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances.. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet.. Note also that connection speed may decrease as you move farther from the wireless router (or access point)..

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from the wireless router (or access point).. Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” on page 2 of this User Manual.. If issues persist even at close range, please contact Belkin Technical Support..

Enhanced Wireless USB Adapter

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Contents Enhanced Wireless Table of Contents Introduction Advantages of a Wireless NetworkBenefits of a Home Network Introduction Placement of your Wireless Router or Access PointAvoid Obstacles and Interference Cordless Phone Placement Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Overview Product FeaturesApplications and Advantages Overview Product SpecificationsPackage Contents System RequirementsInstalling and Setting up the Adapter Installation Process for Windows VistaInstalling and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Important Install the Software Before Inserting Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Sections Configuration Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking Utility Network Status Using the Belkin Wireless Networking UtilityLost Wireless Connection Available NetworksNetwork Status and Solution Tips Managing Wireless Network ProfilesConnecting to a Secure Wi-FiNetwork Click the WPS Connect button Using the Belkin Wireless Networking Utility Using the Belkin Wireless Networking Utility Using the Belkin Wireless Networking Utility Wireless Networking Utility Options Wireless Networking Utility HelpAdvanced Diagnostic Tools Problem Troubleshooting Solution Troubleshooting Power LED does not come on Adapter is not working Link LED is solid but I cannot connect to the Internet Signal strength is poor Troubleshooting What’s the difference between 802.11g and draft 802.11n? Technical SupportCountry Number Internet adress Federal Communications Commission Notice InformationFCC Statement ModificationsInformation What will we do to correct problems?What is not covered by this warranty? IC Radiation Exposure StatementEU Declaration of Conformity How to get service How state law relates to the warranty