Belkin 8820-00050ea F6D4050 user manual Troubleshooting

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Troubleshooting

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Problem:

Why are there two wireless utilities in my system tray?

Which one do I use?

Solution:

There are several features and advantages from using the Belkin Wireless Networking Utility over the Windows XP Wireless Zero Configuration utility.. We offer a site survey, detailed link information, and adapter diagnosis, to name a few..

It’s essential to know which utility is managing your Adapter.. We recommend using the Belkin Wireless Networking Utility.. To use the Belkin Wireless Networking Utility, follow the steps below:

Step 1 Right-click on the network status icon in the system tray and select the “Status” tab..

Step 2 From the “Status” tab, uncheck the “Use Windows to configure my wireless network settings” box.. Once the box is unchecked, click the “Close” button to close the window..

You are now using the Belkin Wireless Networking Utility to configure the Adapter..

Problem:

The Adapter does not perform or connection is unstable when computer has a second built-in wireless network card (such as a mini PCI or Intel® Centrino™)..

Solution:

This condition occurs if your computer has a built-in wireless card while your Belkin Enhanced Wireless USB Adapter is also active.. This happens because Windows must now handle two active wireless connections..

You must disable the built-in wireless card from your computer under “Network Adapters” in the Device Manager..

Problem:

The Adapter does not perform or connection is slow when computer has a built-in wired Ethernet card..

Solution:

This condition occurs if your computer has an active Ethernet card while your Adapter is also active.. This happens because Windows must now handle two active network connections.. You must disable the Ethernet card from your computer under “Network Adapters” in the Device Manager..

Enhanced Wireless USB Adapter

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Contents Enhanced Wireless Table of Contents Advantages of a Wireless Network IntroductionBenefits of a Home Network Placement of your Wireless Router or Access Point IntroductionAvoid Obstacles and Interference Cordless Phone Placement Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Product Features OverviewApplications and Advantages Product Specifications Package ContentsOverview System RequirementsInstalling and Setting up the Adapter Installation Process for Windows VistaInstalling and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Important Install the Software Before Inserting Adapter Installing and Setting up the Adapter Installing and Setting up the Adapter Sections Configuration Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking Utility Using the Belkin Wireless Networking Utility Lost Wireless ConnectionNetwork Status Available NetworksNetwork Status and Solution Tips Managing Wireless Network ProfilesConnecting to a Secure Wi-FiNetwork Click the WPS Connect button Using the Belkin Wireless Networking Utility Using the Belkin Wireless Networking Utility Using the Belkin Wireless Networking Utility Wireless Networking Utility Options Wireless Networking Utility HelpAdvanced Diagnostic Tools Troubleshooting ProblemSolution Troubleshooting Power LED does not come on Adapter is not working Link LED is solid but I cannot connect to the Internet Signal strength is poor Troubleshooting What’s the difference between 802.11g and draft 802.11n? Technical SupportCountry Number Internet adress Information FCC StatementFederal Communications Commission Notice ModificationsWhat will we do to correct problems? What is not covered by this warranty?Information IC Radiation Exposure StatementEU Declaration of Conformity How to get service How state law relates to the warranty