Belkin F5D6231-4 user manual Troubleshooting

Page 42

TROUBLESHOOTING

TROUBLESHOOTING

The Easy Install Wizard is not able to find my Router.

The WAN link LED is not on or I cannot connect to the cable or DSL modem.

1.Make sure that the Router is ON. The Power/Ready light will be on GREEN and SOLID. Check the power supply connection at the wall and the Router.

2.Make sure that the LAN link light that corresponds to the port you connected to the computer is ON. Check the network cable going from the computer to the Router.

3.If the Easy Install Wizard told you that it detected multiple network adapters, run the Easy Install Wizard again and try a different adapter.

1.Check the connection between the Router and the cable or DSL modem. Make sure the network cable from the cable or DSL modem is connected to the port on the Router labeled “Internet/WAN”.

2.Make sure the cable or DSL modem is powered and switched on.

3.Make sure the Router has power. The Power/Ready LED should be illuminated.

4.Make sure the cable between the modem and the Router is the cable that was provided with the modem.

My connection type is “static IP address”. I cannot connect to the Internet.

My connection type is “dynamic IP address”. I cannot connect to the Internet.

1.Since your connection type is “static IP address”, your ISP must assign you the IP address, subnet mask, and gateway address. Make sure that the Router’s connection type is configured as “Static IP Address” and verify your settings.

2.Your ISP may bind your connection to the MAC address of your computer’s NIC. Clone your MAC address.

1.Make sure your computers are correctly configured and all network cables are properly connected.

2.Make sure the cable or DSL line is properly attached on your cable or DSL modem. Refer to the manual of your modem to verify that it works normally.

3.Make sure the network cable between the modem and the barricade is well connected. Power off the modem; wait a few seconds and then power it on again.

4.Your ISP may bind your connection to the MAC address of your computer’s NIC. Clone your MAC address.

80

81

Image 42

Contents Wireless Router Table of Contents IntroductionKey Features OverviewApplications and Advantages Package ContentsEasy Install Wizard Software System Requirements Minimum System RequirementsKnowing Your Router Restoring the Factory Defaults Reset ButtonResetting the Router Power JackModem Requirements Placement of Your RouterConnecting and Configuring Your Router Ethernet USBEasy Install Wizard License Agreement Examining SettingsWelcome Screen Multi-NICs ScreenPPPoE Connection Detected Connect the Router to your Modem and ComputerConfiguring the Router Checking Internet FinishedConnecting and Configuring Your Router Alternate Setup Method Connecting your Gateway RouterAlternative Method Step Logging out of the Router Understanding the Web-Based Advanced User InterfaceLAN Settings Internet Status IndicatorLogin/Logout Button FeaturesConfiguring your Router for Connection to your ISP Setting your Connection TypeHost Name Setting your ISP Connection Type to Dynamic IPSetting your ISP Connection Type to Static IP Change WAN MAC AddressPptp Account Pptp PasswordService IP Address My IP AddressSelect your State PasswordSetting Custom Domain Name Server DNS Settings User NameConfiguring your WAN Media Access Controller MAC Address Cloning your MAC AddressEntering a Specific MAC Address Using the WEB-BASED Advanced User Interface Viewing the LAN SettingsChanging LAN Settings IP Pool Viewing the Dhcp Client ListDhcp Server Lease TimeChanging the Wireless Channel Configuring the Wireless Network SettingsChanging the Wireless Network Name Ssid Using the Broadcast Ssid FeatureChanging the Wireless Encryption Settings Setting Encryption Automatically Using a PassphraseSetting Encryption Manually Using a Hexadecimal Key Using the Access Point Mode Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsConfiguring the Firewall Choosing an ApplicationSetting Client IP Filters Setting MAC Address FilteringEnabling the Demilitarized Zone DMZ Blocking an Icmp PingParental Control Restarting the Router to Restore Normal OperationUtilities Restarting the RouterRestoring Factory Default Settings Saving a Current ConfigurationRestoring a Previous Configuration Updating Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Updating the Router’s FirmwareChanging System Settings Setting or Changing the Administrator PasswordChanging the Login Timeout Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling NAT Network Address Translation Enabling/Disabling UPnPManually Configuring Network Settings Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network Settings in Mac OS Manually Configuring Network Settings in Windows 98SE or Me Recommended WEB Browser Settings Internet Explorer 4.0 or HigherPossible Cause/Solution TroubleshootingProblem Netscape Navigator 4.0 or HigherTroubleshooting Modifications Troubleshooting InformationFCC Statement Federal Communications Commission NoticeBelkin Corporation Limited Lifetime Product Warranty Canada-Industry Canada ICEurope-European Union Notice