Belkin F5D6231-4 user manual Troubleshooting, Problem, Possible Cause/Solution

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RECOMMENDED WEB BROWSER SETTINGS

Netscape® Navigator® 4.0 or Higher

1.Start Netscape. Click on “Edit” then “Preferences”.

2.In the “Preferences” window, click on “Advanced” then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”.

TROUBLESHOOTING

You can find technical support information at http://www.belkin.com/networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call 877-736-5771. Technical support is available 24 hours a day, 7 days a week.

Problem

The Easy Install Wizard is not able to connect my Router to the Internet.

Possible Cause/Solution

1.The software must be run from the computer that is connected to the modem. The Internet connection must be active and working at the time of installation. Connect your computer back to the modem and make sure the Internet connection is working. Once you have verified that the Internet connection is working, run the Easy Install Wizard again.

2.If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP’s domain be at the end of the name. Example “myname@myisp.com”. The “@myisp.com” part of the user name may need to be typed as well as your user name.

3.Make sure that the modem is ON. Check the wall adapter and the power connection at the modem. Some modems have a power switch. Make sure the power switch is in the ON position.

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Contents Wireless Router Introduction Table of ContentsOverview Key FeaturesEasy Install Wizard Software System Requirements Package ContentsApplications and Advantages Minimum System RequirementsKnowing Your Router Resetting the Router Reset ButtonRestoring the Factory Defaults Power JackConnecting and Configuring Your Router Placement of Your RouterModem Requirements Ethernet USBEasy Install Wizard Welcome Screen Examining SettingsLicense Agreement Multi-NICs ScreenConnect the Router to your Modem and Computer PPPoE Connection DetectedConfiguring the Router Finished Checking InternetConnecting and Configuring Your Router Alternative Method Step Alternate Setup MethodConnecting your Gateway Router Understanding the Web-Based Advanced User Interface Logging out of the RouterLogin/Logout Button Internet Status IndicatorLAN Settings FeaturesSetting your Connection Type Configuring your Router for Connection to your ISPSetting your ISP Connection Type to Static IP Setting your ISP Connection Type to Dynamic IPHost Name Change WAN MAC AddressService IP Address Pptp PasswordPptp Account My IP AddressSetting Custom Domain Name Server DNS Settings PasswordSelect your State User NameEntering a Specific MAC Address Configuring your WAN Media Access Controller MAC AddressCloning your MAC Address Changing LAN Settings Using the WEB-BASED Advanced User InterfaceViewing the LAN Settings Dhcp Server Viewing the Dhcp Client ListIP Pool Lease TimeChanging the Wireless Network Name Ssid Configuring the Wireless Network SettingsChanging the Wireless Channel Using the Broadcast Ssid FeatureSetting Encryption Manually Using a Hexadecimal Key Changing the Wireless Encryption SettingsSetting Encryption Automatically Using a Passphrase Using the Access Point Mode Configuring the Firewall Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Choosing an ApplicationSetting MAC Address Filtering Setting Client IP FiltersBlocking an Icmp Ping Enabling the Demilitarized Zone DMZUtilities Restarting the Router to Restore Normal OperationParental Control Restarting the RouterSaving a Current Configuration Restoring Factory Default SettingsRestoring a Previous Configuration Checking for a New Version of Firmware Updating FirmwareUpdating the Router’s Firmware Downloading a New Version of FirmwareChanging the Login Timeout Setting Changing System SettingsSetting or Changing the Administrator Password Enabling/Disabling NAT Network Address Translation Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling UPnPManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsEnabling/Disabling Auto Firmware Update Manually Configuring Network Settings in Mac OS Manually Configuring Network Settings in Windows 98SE or Me Internet Explorer 4.0 or Higher Recommended WEB Browser SettingsProblem TroubleshootingPossible Cause/Solution Netscape Navigator 4.0 or HigherTroubleshooting FCC Statement Troubleshooting InformationModifications Federal Communications Commission NoticeEurope-European Union Notice Belkin Corporation Limited Lifetime Product WarrantyCanada-Industry Canada IC