Can’t connect to the Internet wirelessly

Troubleshooting, Support, and Warranty

Belkin Setup completed installation, but I cannot browse the Web.. The light on the front of my Router is solid amber..

1..Use the troubleshooting suggestions within Belkin Setup.

2..If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP’s domain may be at the end of the name. Example: “myname@myisp.com”. The “@myisp.com” part of the user name may need to be typed as well as your user name.

3..If you have a static connection, your ISP will have assigned you an IP address, subnet mask, and gateway address. Please re-run Belkin Setup and enter this information when a static connection is mentioned.

4..You may need to configure your Router to meet the specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://www.belkin.com/support and type in “ISP”.

5..If you continue to have no Internet connection, refer to “Manually Configuring Network Settings” in this manual for an alternative setup method.

I can’t connect to the Internet wirelessly..

If the light on the front of the Router is solid blue, then your Router is connected to the Internet. You may not be connected to the Router’s wireless network. Please refer to “Adding Computers to Your Network” in this manual for instructions.

If your Windows XP computer is running SP2, you will not be able to set up the Router via the wireless setup process. You will need to either update to Windows XP SP3 or complete the setup via a wired connection.