Belkin F6D4630-4 user manual Setup Assistant cannot connect my Router to the Internet

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Troubleshooting

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Problem:

Setup Assistant cannot connect my Router to the Internet.

Solution:

If the Setup Assistant is not able to connect the Router to the Internet, please check the following items:

1.Use the troubleshooting suggestions within the Setup Assistant. If the troubleshooting screen does not open automatically, click on the “Troubleshoot” button in the lower, right-hand corner of the Setup Assistant window.

2.If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP’s domain be at the end of the name. Example: “myname@myisp.com”. The “@myisp.com” part of the user name may need to be typed as well as your user name.

If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” (page 72 of this User Manual)

Problem:

•The Setup Assistant completed installation, but my web browser doesn’t work.

•I am unable to connect to the Internet. The Router’s “Internet” light is off and the “Modem” light is blinking.

Solution:

If you cannot connect to the Internet, the “Internet” light is off, and the “Modem” light is blinking, the problem may be that your modem and Router are not connected properly.

1.Make sure the network cable between the modem and the Router is connected. We strongly recommend using the cable that was supplied with your cable or DSL modem for this purpose. The cable should be connected at one end to the Router’s “Modem” port, and at the other end to the network port on your modem.

2.Unplug the cable or DSL modem from its power source for three minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the Router.

3.Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the Router to reattempt communication with the modem.

If the “Modem” light on the Router is not lit after completing these steps, please contact Belkin Technical Support.

4.Try shutting down and restarting your computer.

Enhanced Wireless Modem Router

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Contents Enhanced Wireless Modem Router Table of Contents Advantages of a Wireless Network IntroductionPlacement of your Enhanced Wireless Modem Router Important Factors for Placement and SetupRouter Placement IntroductionChoose the Quietest Channel for your Wireless Network Cordless PhonesSecure Connections, VPNs, and AOL Product Features Product OverviewProduct Overview Knowing your Modem Router System RequirementsInternet Connection Settings Knowing your Modem RouterKnowing your Router Wireless-Computer Status Wired-Computer StatusRouter/Power Status SecurityAdsl Line Status Internet StatusConnections to Wired Computers Yellow Reset ButtonResetting the Router Ii. Restoring the Factory DefaultsConnecting and Configuring your modem Router Connecting and Configuring your modem Router Brand-New SetupHardware Connections Replacing an Existing Modem or Modem Router Set Up the Router Run the Setup Assistant Software Select CountryConfirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Troubleshooting Optional Assistance Connecting Other ComputersSet Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security TypeCreating a Network Key Transferring the KeyVerifying the Connection Congratulations Alternate Setup Method Hardware Connections Follow the Quick Installation GuideAlternate Setup Method Logging into the RouterLogging out of the Router Using the Web-Based Advanced User Interface Understanding the Web-Based Advanced User InterfaceUsing the Web-Based Advanced User Interface LAN Settings Internet SettingsFeatures Adsl InfoConnection Type Setting your ISP Connection Type to PPPoE or PPPoA IP assigned by ISP For Dynamic IP connection Setting your ISP Connection Type to Static IP IPoA For Static IP connectionUsing the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Viewing the LAN Settings Changing LAN Settings IP Address Subnet MaskDhcp Server IP PoolUsing the Web-Based Advanced User Interface Changing the Wireless Network Name Ssid Changing the Wireless Channel Using the Wireless Mode SwitchOff 802.11g onlyUsing the Broadcast Ssid Feature Protected Mode Switch Using the Bandwidth Switch802.11e/WMM Wi-FiMultimedia QoS Changing the Wireless Security Settings Using Wi-Fi Protected Setup WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSKSetting WEP Encryption Using a Hexadecimal Key Setting MAC Address ControlSetting up an Allow Access List Setting up a Deny Access ListConfiguring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Using the Web-Based Advanced User Interface Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientUtilities Restarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementUsing the Web-Based Advanced User Interface Manually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Adapters in Mac OS XManually Configuring Network Settings Obtain DNS server address automatically 3. Click OK Manually Configuring Network Adapters in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherTroubleshooting ProblemSolution Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting How do I extend the range of my wireless network? C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Do Belkin products support WPA? Troubleshooting Troubleshooting Enabling WPA-PSK Mimo N1 Mimo Technical Support Country Number Internet adressInformation Europe-European Union NoticeEU Declaration of Conformity Information How state law relates to the warranty