Belkin Pre-N manual Troubleshooting

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Troubleshooting

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

Problem:

I can’t connect to the Internet wirelessly, but my network name is listed.

Solution:

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the page entitled: “Changing the Wireless Security Settings”.

3.Within a few seconds, the tray icon in the lower left-hand corner of your screen should turn green, indication a successful connection to the network.

Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed.

Solution

If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:

1.Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and re-open it. If the

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Contents Network your computers and share your Adsl Internet access Table of Contents Benefits of a Home Network Advantages of a Belkin Wireless NetworkIntroduction Package Contents Internet Connection SettingsMake Sure You Have the Following System RequirementsLAN Status LED Front Panel Power LEDKnowing your Router Wlan Status LED Internet LEDReset Button Resetting the RouterRestoring the Factory Defaults Power PlugConnecting your Router Positioning your RouterConnecting your Computers Connecting your Router Connecting your Adsl LineSection Powering Up your Router Setting Up your Computers Setting Up your Computers Manually Configuring Network Adapters in Windows 98SE or MeManually Configuring Network Adapters in Mac OS up to Setting Up your Computers Manually Configuring Network Adapters in Mac OS Setting Up your Computers Recommended Web Browser Settings Internet Explorer 4.0 or HigherNetscape Navigator 4.0 or Higher Configuring your Router with the Setup Wizard Running the Setup WizardConfiguring your Router with the Setup Wizard Configuring your Router with the Setup Wizard Configuring Your Router with the Setup Wizard Manually Configuring your Router Internet Status Indicator LAN SettingsFeatures Internet SettingsChanging LAN Settings LAN Settings IP Address Subnet MaskDhcp Server IP PoolLease Time Local Domain NameDhcp Client List Internet WANConnection Type Setting your ISP Connection Type to PPPoE or PPPoA Setting your Connection Type to Dynamic IP 1483 Bridged Setting your ISP Connection to Static IP IPoA DNS Domain Name Server Settings Wireless Channel and Ssid Changing the Wireless ChannelChanging the Wireless Network Name Ssid Using the Essid Broadcast FeatureUsing the Wireless Mode Switch Protected Mode SwitchSecuring your Wi-Fi Network WEP Wired Equivalent PrivacyEncryption/Security Bit WEPEncryption Keys C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP keyWPA with radius server WPA Wi-Fi Protected AccessWPA-PSK no server Sharing the Same Network Keys Using a Hexadecimal Key WEP Setup Bit WEP EncryptionC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key WPA Setup Changing the Wireless Security SettingsSetting WPA-PSK no server Setting WPA with radius server Settings Manually Configuring your Router Manually Configuring your Router Manually Configuring your Router Supported Operating Systems Wireless Bridge AutoFirewall Choosing an Application Manually Entering Settings into the Virtual ServerVirtual Servers Client IP Filters MAC Address FilteringDMZ Demilitarized Zone Blocking an Icmp PingUtilities Restart RouterRestarting the Router to Restore Normal Operation Restore Factory DefaultsSaving/Backup Current Settings Restore Previous Settings Firmware Update Updating the Router’s FirmwareChanging the Login Time-Out Setting System SettingsSetting or Changing the Administrator Password Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling UPnP Solution TroubleshootingProblem My wireless PC cannot connect to the Router Troubleshooting Section Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key For example Troubleshooting Troubleshooting Enabling WPA-PSK no server Troubleshooting Wireless Comparison Chart SpeedTechnical Support Information Technical SupportPPPoE AppendixesAppendix a Glossary Channel and Ssid PPPoADisconnect after Essid Broadcast EncryptionDMZ Remote Management Administrator PasswordTime and Time Zone UPnP Appendix B Important Factors for Placement and Setup Wireless Router or Access Point PlacementChoose the Quietest Channel for your Wireless Network Cordless PhonesAppendix C Internet Connection Setting Table Secure Connections, VPNs, and AOLVPI/VCI Information FCC StatementModifications Belkin Corporation Limited Lifetime Product Warranty Belkin GmbH