Belkin PM01122EA-B user manual Can’t connect to the Internet wirelessly

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Troubleshooting

Table of Contents

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I can’t connect to the Internet wirelessly.

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows:

The “router” LED should be on.

The “modem” light should be on, and not blinking.

The “internet” LED should be on, and not blinking.

The “wireless” light should be on, not blinking.

2.Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen.

3.The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

I can’t connect to the Internet wirelessly, but my network name is listed.

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the section entitled “Changing the Wireless Security Settings”.

3.Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network.

N Wireless Router

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Contents Router Table of Contents Advantages of a Wireless Network IntroductionRevolutionary N Wireless Technology with Mimo N Mimo IntroductionRouter Placement Avoid Obstacles and Interference Cordless PhonesChoose the Quietest Channel for your Wireless Network Secure Connections, VPNs, and AOLProduct Features Product OverviewProduct Overview Package Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsKnowing your Router Modem Status Internet StatusConnections to Wired Computers Gray Power Jack BlackReset Button Resetting the RouterModem Requirements Connecting and Configuring your RouterSetup Assistant Ethernet USB Connecting and Configuring your Router Hardware Connections Follow the Quick Installation Guide QIGSet Up the Router Run the Setup Assistant Software Select Country Confirmation ScreenProgress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Connecting and Configuring your Router Configuring the Router Checking Internet Connection Congratulations Troubleshooting Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software Progress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Logging into the Router Alternate Setup MethodHardware Connections Follow the Quick Installation Guide Understanding the Web-Based Advanced User Interface Alternate Setup MethodLogging out of the Router Login/Logout Button Internet-Status IndicatorsLAN Settings Quick-Navigation LinksName Internet SettingsFeatures Change WAN MAC Address Setting your Connection TypeHost Name Setting your ISP Connection Type to PPPoE IP AddressSubnet Mask ISP Gateway AddressPassword Service NameUser Name MTUPptp Password Service IP AddressPptp Account Get IP by DhcpDisconnect after X… Cloning your MAC Address Entering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings IP Pool Using the Web-Based Advanced User InterfaceIP Address Dhcp Server Local Domain Name Viewing the Dhcp Client ListLease Time Configuring the Wireless Network Settings Changing the Wireless Network Name SsidChanging the Wireless Channel 802.11n only Using the Wireless Mode SwitchExtension Channel Off 802.11g only20MHz/40MHz Auto Using the Bandwidth Switch20MHz only Protected Mode Switch Changing the Wireless Security SettingsUsing Wi-Fi Protected Setup WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WEP Encryption Using the Access Point Mode Using a Hexadecimal KeySetting MAC Address Control Setting up an Allow Access ListConfiguring the Firewall Setting up a Deny Access ListConfiguring Internal Forwarding Settings Choosing an Application Setting Client IP Filters Manually Entering Settings into the Virtual ServerEnabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientUtilities Blocking an Icmp PingRestarting the Router Restoring Factory Default Settings Using the Web-Based Advanced User Interface Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing the Login Time-Out Setting Changing System SettingsSetting or Changing the Administrator Password Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings in Mac OSManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherSetup Assistant cannot find my Router TroubleshootingSetup Assistant CD does not automatically start Troubleshooting Setup Assistant cannot connect my Router to the InternetTroubleshooting Can’t connect to the Internet wirelessly Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Troubleshooting Do Belkin products support WPA/WPA2? Troubleshooting Troubleshooting What’s the difference between 802.11g and draft 802.11n? Belkin Wireless Comparison Chart Mimo N1 MimoCountry Number Internet adress Information FCC StatementF5D8236-4v2 Federal Communications Commission NoticeInformation Canada-Industry Canada ICEurope-European Union Notice What is not covered by this warranty? What the period of coverage isHow state law relates to the warranty 0560