Belkin PM01116EA user manual Troubleshooting

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Troubleshooting

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Problem:

My wireless network performance is inconsistent.

Data transfer is sometimes slow.

Signal strength is poor.

Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection.

Solution:

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet from the Router.

Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Router is shipped with is channel 11; you may choose from several other channels depending on your region. See the section on page 40 entitled “Changing the Wireless Channel” for instructions on how to choose other channels.

Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the properties dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property.

Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.

G+ MIMO Wireless Router

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Contents Wireless Router Table of Contents Introduction Advantages of a Wireless NetworkIntroduction Placement of your G+ Mimo Wireless RouterImportant Factors for Placement and Setup Router PlacementCordless Phones Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Product Overview Product FeaturesSupport for VPN Pass-Through Built-In Dynamic Host Configuration Protocol DhcpSetup Assistant Product OverviewSystem Requirements Package ContentsSetup Assistant Software System Requirements Knowing your RouterRouter/Power Status Wireless SecurityWireless-Computer Status Wired-Computer StatusInternet Status Modem StatusIi. Restoring the Factory Defaults Connections to Wired Computers GrayReset Button Red Resetting the RouterConnecting and Configuring your Router Setup Assistant Ethernet USBModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Connecting and Configuring your RouterSet Up the Router Run the Setup Assistant Software Confirmation Screen Progress Screen Checking Settings Verifying Hardware Connections Requesting Internet Account Info if needed Naming your Wireless NetworkConfiguring the Router Checking Internet Connection Congratulations Troubleshooting Connecting and Configuring your Router Hardware Connections Follow the Quick Installation Guide Alternate Setup MethodLogging into the Router Logging out of the Router Alternate Setup MethodUnderstanding the Web-Based Advanced User Interface Home Button Login/Logout ButtonInternet-Status Indicator Quick-Navigation LinksLanguage LAN SettingsInternet Settings FeaturesSetting your Connection Type Change WAN MAC Address Host NameProvided by your ISP. Enter your subnet mask here IP AddressProvided by your ISP. Enter your IP address here Subnet MaskSetting your ISP Connection Type to PPPoE Get IP by Dhcp PasswordService Name User NameEuropean Countries Only Disconnect after X… Pptp PasswordService IP Address Pptp AccountAlternate Setup Method Setting Custom Domain Name Server DNS Settings Configuring your WAN Media Access Controller MAC Address Cloning your MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceLocal Domain Name Dhcp ServerIP Pool Lease TimeViewing the Dhcp Client List Changing the Wireless Network Name Ssid Configuring the Wireless Network Settings802.11g only Changing the Wireless ChannelUsing the Wireless Mode Switch OffUsing the Broadcast Ssid Feature Protected Mode Switch 802.11e/WMM QoS SwitchChanging the Wireless Security Settings Using Wi-Fi Protected Setup Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA-PSK Setting WPA SecuritySetting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access ListClick Apply Changes 5 to finish Setting up a Deny Access List Configuring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNSUtilities Restarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Adapters in Mac OS X Manually Configuring Network SettingsManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Recommended Web Browser SettingsTroubleshooting ProblemSolution Troubleshooting Setup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting Troubleshooting Troubleshooting Technical Support What’s the difference between 802.11g and draft 802.11n?Country Number Internet adress Federal Communications Commission Notice InformationFCC Statement F5D9231-4v1Canada-Industry Canada IC InformationModifications Europe-European Union NoticeHow to get service What this warranty coversWhat will we do to correct problems? What is not covered by this warranty?How state law relates to the warranty Restricted Use in Certain Countries Class 2 Equipment