TRENDnet TEW-310APB manual Contacting Technical Support

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9. Contacting Technical Support

You can find the most recent software and user documentation on the TRENDware website www.trendware.com.

TRENDware provides free technical support for customers within the United States for the duration of the warranty period on this product.

U.S. customers can contact TRENDware technical support through our web site, by e-mail, or by phone.

TRENDware Technical Support over the Telephone:

Tel: +1-310-891-1100

TRENDware Technical Support E-mailAddress:

E-mail: support@trendware.com

When contacting technical support, please provide the following information:

∙Serial number of the unit

∙Model number or product name

∙Software type and version number

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Contents TEW-310APB Contents Package Contents Introduction ConnectionsFeatures and Benefits LED Indicators Wireless Basics Installation Considerations TRENDware Wireless Family of LAN products includeStandards Based Technology Page Getting Started IP AddressSetting Up an Infrastructure Network Factory Default Setting for the TEW-310APB Using the Configuration MenuConfiguration Menu ∙ Type admin in the User Name field Status Screen with Menu BarChannel WEP Key Mode Passphrase Basic SettingsAP name Automatically . Or you can IP SettingsPlease note that only one key can be activated at a time Subnet Mask , and Gateway byAdvanced Settings AP ModeAuthentication Type 802.1X SecurityTools Troubleshooting Based on Windows XP Operating SystemGateway Address ∙ Click Properties ∙ Select the Hardware Tab ∙ Click Device ManagerAdapters Cardbus AdapterResetting the TEW-310APB to Factory Default Settings Using the Network Setup Wizard in Windows XP Networking BasicsPage Enter a Computer description and a Computer name Workgroup namePage Page Page Page Naming your Computer Windows XPGo to Start All Programs Accessories Command Prompt Checking the IP Address in Windows XP/2000Address Control Panel Assigning a Static IP AddressNetwork Connections Connections ∙ Click Properties You have completed the assignment of a Static IP Address Internet Protocol TCP/IP click Properties Connecting to a Wireless Network in Windows XPNetwork Connection ∙ Select Obtain an IP addressConnecting to a Wireless Network in Windows ∙ Select Use the following IP address Select Internet Protocol TCP/IP click Properties ∙ Go to Start Settings Control Panel Double-click∙ Select Detect connection to network media Checking the Wireless Connection by Pinging ∙ Select Specify an IP address File and Printer Sharing Technical Specifications Temperature DimensionsWeight HumidityContacting Technical Support