Troubleshooting
Q1: After connecting the Switch to a power outlet, the LEDs do not turn on.
A1: Check the connection of the external power adapter to the
Q2: After I connect my PCs to the Switch, I am unable to share files.
A2: First, check the LEDs on the Switch. Make sure the Link/ACT LED is on. Second, check the network cable. The minimum length of the cable is
1.5meters and the maximum length of the cable is 100 meters. Third, disable any software firewall program. Fourth, verify that you have file sharing enabled. Please contact your Operating System support for more information.
Q3: After I connect my PCs to the Switch, I can only get onto the Internet from one computer.
A3: The Switch was not designed to share Internet between multiple computers. You need to get an Internet router such as the
Q4: My 802.3af Powered device does not power on when I plug the device
into the Switch. What should I do?
A4: First, verify that the PoE device supports IEEE 802.3af protocol. Second, power cycle the PoE switch. Unplug power to the Switch, wait 15 seconds, then plug the power back in. Third, plug the device into a different port on the PoE switch. Fourth, try using another
If you still encounter problems or have any questions regarding the
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