Troubleshooting

 

217

 

 

 

Action

Yes

No

 

 

 

Step 3

Go to step 4.

The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Do streaked horizontal lines appear on prints?

Step 4

Go to step 5.

The problem is solved.

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Do streaked horizontal lines appear on prints?

 

 

Step 5

Contact technical

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

Do streaked horizontal lines appear on prints?

 

 

Streaked vertical lines appear on prints

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aDepending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Do streaked vertical lines appear on prints?

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Dell B5460DN manual Streaked vertical lines appear on prints, Troubleshooting 217