Clearing jams 165 | Dell B5460DN manual

Clearing jams

165

[x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [41y.xx]

1Open the rear mailbox door.

2Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

3Close the rear mailbox door.

Image 165

Dell B5460DN manual Clearing jams 165

Contents

May Users Guide Contents Understanding printer menus Saving money and the environmentSecuring the printer Maintaining the printer 137 Troubleshooting 172Managing the printer 149 Clearing jams 152 222 Contents Safety information Safety informationPage Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it here Software and Documentation CD Selecting a location for the printer Basic model Printer configurations Fully configured model Use Using the printer control panel Indicator light Printer statusSleep button light Printer status Installing internal options Additional printer setupAccessing the controller board Available internal optionsPage Additional printer setup Installing a memory card Page Installing an Internal Solutions Port Page Page Page Installing an optional card Page Installing a printer hard disk Page Page Page Removing a printer hard disk Order of installation Installing hardware options Installing optional trays Attaching cables Organizing the cables Setting up the printer software Installing the printer softwareClose all open software programs Click Update Now ‑ Ask Printer Using the InternetUpdating available options in the printer driver For Windows users Installing the printer on an Ethernet network Preparing to set up the printer on an Ethernet networkNetworking Select Ethernet connection, and then click Continue Preparing to set up the printer on a wireless network Page Click Settings Network/Ports Wireless From the printer control panel, navigate toFollow the instructions on the printer display Click Properties Ports tab Setting up serial printing Printing a menu settings Verifying printer setupSettings Reports Menu Settings Click Continue Finish Settings Reports Network Setup Printing a network setup Configuring Universal paper settings Setting the paper size and typeSettings Paper Menu Paper Size/Type Loading paper and specialty mediaPage Page One ‑sided printing Two ‑sided printing Loading the 2100‑sheet tray Pull out the tray Adjust the width and length guides Pull up and slide the width guide to the position for A5 Loading A5‑size paper Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Page Pull down the multipurpose feeder door Loading the multipurpose feederPage Two ‑sided printing Page Linking and unlinking trays Linking and unlinking traysCreating a custom name for a paper type Assigning a custom paper type name Click Settings Paper Menu Custom TypesAssigning a custom paper type Type a name for the paper type, and then press Settings Paper Menu Custom Types Tips on using card stock Using specialty mediaTips on using envelopes Paper and specialty media guide Tips on using transparencies Tips on using labelsPaper characteristics Weight Selecting paper Selecting preprinted forms and letterhead Using recycled paper and other office papers Paper types and weights supported by the printer Supported paper sizes, types, and weightsPrinter engine supports 60-176‑g/m216-47‑lb paper weights Storing paper Paper sizes supported by the printer Paper type 550 ‑sheet trayMultipurpose feeder Duplex Paper and specialty media guide Paper sizes, types, and weights supported by the finishers Plain Paper 90-176 g/m Executive Letter Legal Folio Statement Universal Envelopes60-90 g/m Card Stock 163 g/m Bond 90-176 g/m Polyester 220 g/mEnvelope 105 g/m Letterhead 90-176 g/m Click Settings Print Settings Quality Menu Toner Darkness Adjusting toner darknessPrinting Printing a document Adjust the toner darkness, and then press Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive Supported flash drives and file types Printing from a flash drive Printing confidential and other held jobs Settings SecurityStoring print jobs in the printer Confidential Print select the print job type Printing confidential and other held jobs Printing information pages Canceling a print job For Macintosh users Understanding printer menus Default Source menuMenus list Paper menu Paper Size/Type menu Tray x SizeTray x Type MP Feeder Type MP Feeder Size Manual Paper Type Manual Paper SizeManual Envelope Size Manual Envelope Type Configure MP menu Substitute Size menuPaper Texture menu Vinyl Labels Texture Labels TextureBond Texture Envelope Texture Paper Weight menu Paper Loading menu Labels Loading Recycled LoadingVinyl Labels Loading Bond Loading Custom Types menu Universal Setup menu Configure Bins Bin Setup menuFeed Direction Output Bin Reports menu Reports menu Network/Ports menu Active NIC menuStandard Network or Network x menu NPA Mode PS SmartSwitchNetwork Buffer Job Buffering To access the menu, navigate to either of the following Network Card menuUseTo TCP/IP menu To access the menu, navigate to Wireless menuNetwork/Ports Network x Network x Setup Wireless IPv6 menu AppleTalk menu Set Zone Standard USB menu USB Buffer Parallel x menuENA Address ENA Netmask Parallel Buffer Understanding printer menus 100 Serial x menu Serial Buffer Understanding printer menus 101 Robust XON Understanding printer menus 102Baud Data Bits Understanding printer menus 103 Smtp Setup menu Security menu Miscellaneous Security Settings menuConfidential Print menu Understanding printer menus 104 Understanding printer menus 105 Disk Wiping menu Security Audit Log menu Set Date and Time menuUnderstanding printer menus 106 General Settings Settings menuGeneral Settings menu Understanding printer menus 107 Understanding printer menus 108 Timeouts AlarmsUnderstanding printer menus 109 Output Lighting Understanding printer menus 110 Error Recovery Print RecoveryUnderstanding printer menus 111 Print Settings menu Flash Drive MenuUnderstanding printer menus 112 Understanding printer menus 113 Understanding printer menus 114 Print Settings Setup menuUnderstanding printer menus 115 Understanding printer menus 116 Finishing menuDownload Target Resource Save Separator Source Understanding printer menus 117 Staple Job Understanding printer menus 118Run Stapler Test Offset Pages Quality menu Job Accounting menuUnderstanding printer menus 119 Understanding printer menus 120 Understanding printer menus 121 Utilities menu XPS menu PostScript menuUnderstanding printer menus 122 Understanding printer menus 123 PCL Emul menu Tray Renumber Understanding printer menus 124 Understanding printer menus 125 Html menu Understanding printer menus 126 Image menu Help menu Understanding printer menus 127Menu item Description Saving money and the environment Saving paper and tonerSaving energy Select a setting Click Settings General Settings Eco‑ModeSettings Settings General Settings Quiet Mode Reducing printer noise Settings General Settings Timeouts Adjusting Sleep modeSettings Settings General Settings Timeouts Sleep Mode Saving money and the environment 130 Adjusting the brightness of the printer display Using Hibernate modeClick Settings General Settings Sleep Button Settings Settings Settings General Settings Click Settings General Settings RecyclingRecycling Dell products Securing the printer Using the security lock featureStatement of Volatility Securing the printer 133 Erasing volatile memory Back Exit Config MenuErasing non‑volatile memory Disposing of a printer hard disk Using the printer control panel Configuring printer hard disk encryptionUsing the Embedded Web Server Click Settings Security Disk Encryption Finding printer security information Disk Encryption Enable Cleaning the printer Cleaning the printerMaintaining the printer Estimated number of remaining pages Emptying the hole punch box Checking the status of parts and suppliesMaintaining the printer 138 Status/Supplies View Supplies Click Settings Print Settings Supply Notifications Ordering supplies using the Supplies Ordering UtilityOrdering supplies Maintaining the printer 139 Ordering a maintenance kit Ordering supplies using Printer HomeDell Printer Home Maintenance Order supplies Storing supplies Replacing supplies Replacing the toner cartridgeMaintaining the printer 141 Page Maintaining the printer 143 Replacing the imaging unitPage Replacing a staple cartridge Before moving the printer Moving the printerPage Moving the printer to another location Shipping the printerMaintaining the printer 148 Managing the printer Accessing Status Monitor CenterManaging printer messages Checking the virtual display Copying printer settings to other printers Modifying confidential print settingsClick the Copy Printer Settings Click Printer Settings Managing the printer 151 Restoring factory default settings Avoiding jams Clearing jamsLoad paper properly Clearing jams 152 Source Printing Orientation Allow the paper to enter the optional mailbox bins properly Use recommended paper Understanding jam messages and locations Jam location Printer message What to do Clearing jams 155 Clearing jams 156 ‑page jam, lift front cover to remove cartridgePage ‑page jam, open upper rear door ‑page jam, open upper and lower rear door ‑page jam, remove standard bin jamPage Page Clearing jams 162 ‑page jam, remove tray 1 to clear duplex Clearing jams 163 ‑page jam, open tray x Clearing jams 164 ‑page jam, clear manual feeder Clearing jams 165 Page Clearing jams 167 Clearing jams 168 Clearing jams 169 Page Page Understanding the printer messages Troubleshooting Change paper source to custom type name load orientation Troubleshooting 173Change paper source to paper size load orientation Check tray x connection Close door or insert cartridge Configuration change, some held jobs were not restoredClose front door Complex page, some data may not have printed Error reading USB hub. Remove hub Error reading USB drive. Remove USBDisk must be formatted for use in this device Disk near full. Securely clearing disk space Incompatible tray x Incompatible output bin xIncorrect paper size, open paper source Insert hole punch box Install Tray Install binTroubleshooting 177 Insufficient memory for Flash Memory Defragment operation Insufficient memory to support Resource Save feature Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Load staples Load paper source with custom type name orientation Troubleshooting 179Load paper source with paper size orientation Load paper source with paper type paper size orientation Maintenance kit nearly low 80.xy Maintenance kit low 80.xyLoad Manual Feeder with custom type name orientation Load Manual Feeder with paper size orientation Network x software error Maintenance kit very low 80.xyTroubleshooting 181 Memory full Parallel port x disabled Ppds font errorNot enough free space in flash memory for resources Paper changes needed Troubleshooting 183 Reattach binReattach bins x y Reinstall missing or unresponsive fuser 31.xy Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Remove defective disk Remove paper from bin Replace maintenance kit, 0 estimated pages remain 80.xyRemove paper from linked set bin name Remove paper from standard output bin Serial port x disabled Restore held jobs?Replace missing fuser 31.xy Replace missing imaging unit 31.xy Standard network software error Some held jobs were not restoredStandard USB port disabled Too many disks installed Too many trays attached Too many flash options installedTray x paper size unsupported Unformatted flash detected USB port x disabled Solving printer problemsBasic printer problems Troubleshooting 189 Troubleshooting 190 Sheet tray problems Hardware and internal option problemsTroubleshooting 191 Step Problem is solved. Go to step Cannot detect internal option Troubleshooting 192 Troubleshooting 193 Tray problemsAction Yes Step Problem is solved Go to step Internal print server does not operate correctly Troubleshooting 194 Internal Solutions Port does not operate correctly Troubleshooting 195 Paper feed problemsSettings General Settings Print Recovery Jam Recovery USB/parallel interface card does not operate correctly Action Yes Step Go to step Problem is solved Troubleshooting 196Paper frequently jams Paper jam message remains after jam is cleared Printing problems Solving print problemsEnvelope seals when printing Troubleshooting 197 Error message about reading the flash drive appears Troubleshooting 198Incorrect characters print Troubleshooting 199 Job prints from the wrong tray or on the wrong paperLarge jobs do not collate Settings General Settings Troubleshooting 200Print job takes longer than expected Click File Print Advanced Print As Image OK OK Print jobs do not print Settings General Settings Print Recovery Page Protect Off Tray linking does not work Printing slows down Unexpected page breaks occur Settings General Settings Timeouts Print Timeout Troubleshooting 204 Print quality problemsCharacters have jagged or uneven edges Clipped pages or images Compressed images appear on prints Troubleshooting 205 Troubleshooting 206 Gray background on printsHorizontal voids appear on prints Incorrect margins on prints Troubleshooting 207 Paper curl Troubleshooting 208 Print irregularities Troubleshooting 209 Print is too dark Troubleshooting 210 Print is too light Troubleshooting 211 Troubleshooting 212 Printer is printing blank pages Troubleshooting 213 Troubleshooting 214 Printer is printing solid black pagesRepeating defects appear on prints Shadow images appear on prints Troubleshooting 215 Troubleshooting 216 Skewed printStreaked horizontal lines appear on prints Streaked vertical lines appear on prints Troubleshooting 217 Troubleshooting 218 Transparency print quality is poor Troubleshooting 219Toner specks appear on prints Toner fog or background shading appears on prints Troubleshooting 220 Settings General Settings Quiet Mode OnToner rubs off Troubleshooting 221 Uneven print densityVertical voids appear on prints Embedded Web Server does not open Troubleshooting 222 Contacting technical support Troubleshooting 223 Dell Technical Support Policy AppendixContacting Dell Appendix 224 Appendix 225 Warranty and Return Policy Index SymbolsNumerics Index 226Page Page Page Page Page