Troubleshooting

 

207

 

 

 

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aMake sure your software program is using a correct fill pattern.

bResend the print job.

Do horizontal voids appear on prints?

Step 2

Go to step 3.

The problem is solved.

aLoad the specified tray or feeder with a recommended type of paper.

bResend the print job.

Do horizontal voids appear on prints?

Step 3

Go to step 4.

The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Do horizontal voids appear on prints?

 

 

Step 4

Contact technical

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

 

 

Do horizontal voids appear on prints?

 

 

Incorrect margins on prints

ABC

DEF

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aMove the width and length guides in the tray to the correct positions for the paper size loaded.

bResend the print job.

Are the margins correct?

Page 207
Image 207
Dell B5460DN manual Incorrect margins on prints, Troubleshooting 207