Dell B5460DN manual Toner rubs off, Troubleshooting 220, Settings General Settings Quiet Mode On

Troubleshooting		220
Action	Yes	No
Step 2	The problem is solved.	Contact technical
Replace the imaging unit, and then resend the print job.		support.
Did the toner fog or background shading disappear from the prints?

Toner rubs off

ABC DEF

Leading edge

Trailing edge

Action	Yes	No
Step 1	Go to step 2.	Specify the paper type
From the Paper menu on the printer control panel, check the paper type		and weight from the
and weight.		tray settings to match
		the paper loaded in the
Do the paper type and weight match the paper loaded in the tray?		tray.
Step 2	From the Paper menu	Go to step 3.
Check if you are printing on paper with texture or rough finishes.	on the printer control
	panel, set the paper
Are you printing on textured or rough paper?	texture.
Step 3	Go to step 4.	The problem is solved.
a From the Paper Weight menu on the printer control panel, set Heavy
Weight to Heavy.
b Resend the print job.
Does the toner rub off?
Step 4	Contact technical	The problem is solved.
a Enable Quiet mode.	support or your Dell
From the printer control panel, navigate to:	printer dealer.
Settings > General Settings > Quiet Mode > On
b Resend the print job.
Does the toner rub off?