troubleshooting
TROUBLESHOOTING
If the product does not work properly, please check the followings before contacting us. If the trouble persists, please contact the SAMSUNG Customer Service near you.
Problem |
| Action |
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| |
When I turn on the product, it does not | 1) Check if the product is installed properly and works normally. | |
recognize the card with just the 3 LED | - In the initial setup of the product or after it is initialized | |
indicators blinking. | Set the operation mode and register the Master card and user cards as usual | |
| because the product is in the initial state. | |
| ||
| √ RF Only | : 01 + ENT |
| √ RF + P/W | : 02 + ENT |
| √ PIN Only | : 03 + ENT |
| √ RF or PIN | : 05 + ENT |
| dMaster Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT) | |
| eEnter the user card or PIN number and provide the password according to the | |
| mode |
|
| fMaster Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT) | |
| √ For more information about registering the Master Card and the user card, | |
| refer to the initial setup section in the user manual. | |
| 2) If this happens while the product is operating normally (with the Master Card and | |
| user card registered) | |
| Product malfunction | |
| cPower: OFF ON | |
| dIf the problem persists, perform the initialization process for the next step. | |
| √ For more information about initializing the product, refer to the initialization | |
| section in the user manual. | |
| 3) If the problem persists after you have followed the procedures above, contact a | |
| designated service center. | |
|
| |
The product just switches to normal | 1) If no key input is entered within 20 seconds in a set mode, the product will switch | |
operation mode while I am registering a | to normal operation mode automatically. (normal operation) | |
user in a set mode or configure the |
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settings. |
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TROUBLESHOOTING
English _ 45
