Users Guide
May
 Contents
 Saving money and the environment
Understanding printer menus
Securing the printer
 Troubleshooting 172
Maintaining the printer 137
Managing the printer 149
Clearing jams 152
 Contents
222
 Safety information
Safety information
Page
 Learning about the printer
Finding information about the printer
Learning about the printer
What are you looking for? Find it here
 Selecting a location for the printer
Software and Documentation CD
 Printer configurations
Basic model
 Fully configured model
 Using the printer control panel
Use
 Printer status
Indicator light
Sleep button light Printer status
 Additional printer setup
Installing internal options
Accessing the controller board
Available internal options
Page
 Additional printer setup
 Installing a memory card
Page
 Installing an Internal Solutions Port
Page
Page
Page
 Installing an optional card
Page
 Installing a printer hard disk
Page
Page
Page
 Removing a printer hard disk
 Installing hardware options
Order of installation
 Installing optional trays
 Attaching cables
 Organizing the cables
 Installing the printer software
Setting up the printer software
Close all open software programs
 Using the Internet
Click Update Now ‑ Ask Printer
Updating available options in the printer driver
For Windows users
 Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
Select Ethernet connection, and then click Continue
 Preparing to set up the printer on a wireless network
Page
 From the printer control panel, navigate to
Click Settings Network/Ports Wireless
Follow the instructions on the printer display
 Click Properties Ports tab
 Setting up serial printing
 Verifying printer setup
Printing a menu settings
Settings Reports Menu Settings
Click Continue Finish
 Printing a network setup
Settings Reports Network Setup
 Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
Loading paper and specialty media
Page
Page
 One ‑sided printing
 Two ‑sided printing
 Pull out the tray Adjust the width and length guides
Loading the 2100‑sheet tray
 Loading A5‑size paper
Pull up and slide the width guide to the position for A5
 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
Page
 ABC
Page
 Loading the multipurpose feeder
Pull down the multipurpose feeder door
Page
 Two ‑sided printing
Page
 Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
 Click Settings Paper Menu Custom Types
Assigning a custom paper type name
Assigning a custom paper type
Type a name for the paper type, and then press
 Settings Paper Menu Custom Types
 Using specialty media
Tips on using card stock
Tips on using envelopes
Paper and specialty media guide
 Tips on using labels
Tips on using transparencies
Paper characteristics
Weight
 Selecting paper
 Using recycled paper and other office papers
Selecting preprinted forms and letterhead
 Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Storing paper
 Paper type 550 ‑sheet tray
Paper sizes supported by the printer
Multipurpose feeder Duplex
 Paper sizes, types, and weights supported by the finishers
Paper and specialty media guide
 Executive Letter Legal Folio Statement Universal Envelopes
Plain Paper 90-176 g/m
60-90 g/m
Card Stock 163 g/m
 Polyester 220 g/m
Bond 90-176 g/m
Envelope 105 g/m
Letterhead 90-176 g/m
 Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing
Printing a document
 Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Printing from a flash drive
Supported flash drives and file types
 Printing from a flash drive
 Settings Security
Printing confidential and other held jobs
Storing print jobs in the printer
Confidential Print select the print job type
 Printing confidential and other held jobs
 Canceling a print job
Printing information pages
 For Macintosh users
 Default Source menu
Understanding printer menus
Menus list
Paper menu
 Tray x Size
Paper Size/Type menu
Tray x Type
 MP Feeder Size
MP Feeder Type
 Manual Paper Size
Manual Paper Type
Manual Envelope Size
Manual Envelope Type
 Substitute Size menu
Configure MP menu
Paper Texture menu
 Labels Texture
Vinyl Labels Texture
Bond Texture
Envelope Texture
 Paper Weight menu
 Paper Loading menu
 Recycled Loading
Labels Loading
Vinyl Labels Loading
Bond Loading
 Universal Setup menu
Custom Types menu
 Bin Setup menu
Configure Bins
Feed Direction
Output Bin
 Reports menu
Reports menu
 Active NIC menu
Network/Ports menu
Standard Network or Network x menu
 PS SmartSwitch
NPA Mode
Network Buffer
Job Buffering
 Network Card menu
To access the menu, navigate to either of the following
UseTo
 TCP/IP menu
 Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
IPv6 menu
 AppleTalk menu
 Standard USB menu
Set Zone
 Parallel x menu
USB Buffer
ENA Address
ENA Netmask
 Parallel Buffer
 Serial x menu
Understanding printer menus 100
 Understanding printer menus 101
Serial Buffer
 Understanding printer menus 102
Robust XON
Baud
Data Bits
 Smtp Setup menu
Understanding printer menus 103
 Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 104
 Disk Wiping menu
Understanding printer menus 105
 Set Date and Time menu
Security Audit Log menu
Understanding printer menus 106
 Settings menu
General Settings
General Settings menu
Understanding printer menus 107
 Understanding printer menus 108
 Alarms
Timeouts
Understanding printer menus 109
Output Lighting
 Understanding printer menus 110
 Print Recovery
Error Recovery
Understanding printer menus 111
 Flash Drive Menu
Print Settings menu
Understanding printer menus 112
 Understanding printer menus 113
 Understanding printer menus 114
 Setup menu
Print Settings
Understanding printer menus 115
 Finishing menu
Understanding printer menus 116
Download Target
Resource Save
 Understanding printer menus 117
Separator Source
 Understanding printer menus 118
Staple Job
Run Stapler Test
Offset Pages
 Job Accounting menu
Quality menu
Understanding printer menus 119
 Understanding printer menus 120
 Utilities menu
Understanding printer menus 121
 PostScript menu
XPS menu
Understanding printer menus 122
 PCL Emul menu
Understanding printer menus 123
 Understanding printer menus 124
Tray Renumber
 Html menu
Understanding printer menus 125
 Image menu
Understanding printer menus 126
 Understanding printer menus 127
Help menu
Menu item Description
 Saving paper and toner
Saving money and the environment
Saving energy
 Click Settings General Settings Eco‑Mode
Select a setting
Settings Settings General Settings Quiet Mode
Reducing printer noise
 Adjusting Sleep mode
Settings General Settings Timeouts
Settings Settings General Settings Timeouts Sleep Mode
Saving money and the environment 130
 Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Settings Settings General Settings
 Recycling
Click Settings General Settings
Recycling Dell products
 Using the security lock feature
Securing the printer
Statement of Volatility
Securing the printer 133
 Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
Disposing of a printer hard disk
 Configuring printer hard disk encryption
Using the printer control panel
Using the Embedded Web Server
Click Settings Security Disk Encryption
 Disk Encryption Enable
Finding printer security information
 Cleaning the printer
Cleaning the printer
Maintaining the printer
Estimated number of remaining pages
 Checking the status of parts and supplies
Emptying the hole punch box
Maintaining the printer 138
Status/Supplies View Supplies
 Ordering supplies using the Supplies Ordering Utility
Click Settings Print Settings Supply Notifications
Ordering supplies
Maintaining the printer 139
 Ordering supplies using Printer Home
Ordering a maintenance kit
Dell Printer Home Maintenance Order supplies
Storing supplies
 Replacing the toner cartridge
Replacing supplies
Maintaining the printer 141
Page
 Replacing the imaging unit
Maintaining the printer 143
Page
 Replacing a staple cartridge
 Moving the printer
Before moving the printer
Page
 Shipping the printer
Moving the printer to another location
Maintaining the printer 148
 Accessing Status Monitor Center
Managing the printer
Managing printer messages
Checking the virtual display
 Modifying confidential print settings
Copying printer settings to other printers
Click the Copy Printer Settings
Click Printer Settings
 Restoring factory default settings
Managing the printer 151
 Clearing jams
Avoiding jams
Load paper properly
Clearing jams 152
 Allow the paper to enter the optional mailbox bins properly
Source Printing Orientation
 Understanding jam messages and locations
Use recommended paper
 Clearing jams 155
Jam location Printer message What to do
 ‑page jam, lift front cover to remove cartridge
Clearing jams 156
Page
 ‑page jam, open upper rear door
 ‑page jam, remove standard bin jam
‑page jam, open upper and lower rear door
Page
Page
 ‑page jam, remove tray 1 to clear duplex
Clearing jams 162
 ‑page jam, open tray x
Clearing jams 163
 ‑page jam, clear manual feeder
Clearing jams 164
 Clearing jams 165
Page
 Clearing jams 167
 Clearing jams 168
 Clearing jams 169
Page
Page
 Troubleshooting
Understanding the printer messages
 Troubleshooting 173
Change paper source to custom type name load orientation
Change paper source to paper size load orientation
Check tray x connection
 Configuration change, some held jobs were not restored
Close door or insert cartridge
Close front door
Complex page, some data may not have printed
 Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Disk must be formatted for use in this device
Disk near full. Securely clearing disk space
 Incompatible output bin x
Incompatible tray x
Incorrect paper size, open paper source
Insert hole punch box
 Install bin
Install Tray
Troubleshooting 177
Insufficient memory for Flash Memory Defragment operation
 Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load staples
 Troubleshooting 179
Load paper source with custom type name orientation
Load paper source with paper size orientation
Load paper source with paper type paper size orientation
 Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with custom type name orientation
Load Manual Feeder with paper size orientation
 Maintenance kit very low 80.xy
Network x software error
Troubleshooting 181
Memory full
 Ppds font error
Parallel port x disabled
Not enough free space in flash memory for resources
Paper changes needed
 Reattach bin
Troubleshooting 183
Reattach bins x y
 Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive fuser 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove defective disk
 Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from bin
Remove paper from linked set bin name
Remove paper from standard output bin
 Restore held jobs?
Serial port x disabled
Replace missing fuser 31.xy
Replace missing imaging unit 31.xy
 Some held jobs were not restored
Standard network software error
Standard USB port disabled
Too many disks installed
 Too many flash options installed
Too many trays attached
Tray x paper size unsupported
Unformatted flash detected
 Solving printer problems
USB port x disabled
Basic printer problems
Troubleshooting 189
 Troubleshooting 190
 Hardware and internal option problems
Sheet tray problems
Troubleshooting 191
Step Problem is solved. Go to step
 Troubleshooting 192
Cannot detect internal option
 Tray problems
Troubleshooting 193
Action Yes Step Problem is solved Go to step
Internal print server does not operate correctly
 Internal Solutions Port does not operate correctly
Troubleshooting 194
 Paper feed problems
Troubleshooting 195
Settings General Settings Print Recovery Jam Recovery
USB/parallel interface card does not operate correctly
 Troubleshooting 196
Action Yes Step Go to step Problem is solved
Paper frequently jams
Paper jam message remains after jam is cleared
 Solving print problems
Printing problems
Envelope seals when printing
Troubleshooting 197
 Troubleshooting 198
Error message about reading the flash drive appears
Incorrect characters print
 Job prints from the wrong tray or on the wrong paper
Troubleshooting 199
Large jobs do not collate
 Troubleshooting 200
Settings General Settings
Print job takes longer than expected
Click File Print Advanced Print As Image OK OK
 Settings General Settings Print Recovery Page Protect Off
Print jobs do not print
 Printing slows down
Tray linking does not work
 Settings General Settings Timeouts Print Timeout
Unexpected page breaks occur
 Print quality problems
Troubleshooting 204
Characters have jagged or uneven edges
Clipped pages or images
 Troubleshooting 205
Compressed images appear on prints
 Gray background on prints
Troubleshooting 206
Horizontal voids appear on prints
 Troubleshooting 207
Incorrect margins on prints
 Troubleshooting 208
Paper curl
 Troubleshooting 209
Print irregularities
 Troubleshooting 210
Print is too dark
 Troubleshooting 211
Print is too light
 Troubleshooting 212
 Troubleshooting 213
Printer is printing blank pages
 Printer is printing solid black pages
Troubleshooting 214
Repeating defects appear on prints
 Troubleshooting 215
Shadow images appear on prints
 Skewed print
Troubleshooting 216
Streaked horizontal lines appear on prints
 Troubleshooting 217
Streaked vertical lines appear on prints
 Troubleshooting 218
 Troubleshooting 219
Transparency print quality is poor
Toner specks appear on prints
Toner fog or background shading appears on prints
 Settings General Settings Quiet Mode On
Troubleshooting 220
Toner rubs off
 Uneven print density
Troubleshooting 221
Vertical voids appear on prints
 Troubleshooting 222
Embedded Web Server does not open
 Troubleshooting 223
Contacting technical support
 Appendix
Dell Technical Support Policy
Contacting Dell
Appendix 224
 Warranty and Return Policy
Appendix 225
 Symbols
Index
Numerics
Index 226
Page
Page
Page
Page
Page