Troubleshooting

 

 

205

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

 

Step 2

Go to step 3.

Do one or more of the

 

From the printer control panel, set the paper size and type in the Paper

 

following:

 

menu to match the paper loaded in the tray.

 

Specify the paper

 

 

 

 

size from the tray

 

Do the paper size and type match the paper loaded in the tray?

 

 

settings to match

 

 

 

 

the paper loaded in

 

 

 

 

the tray.

 

 

 

Change the paper

 

 

 

 

loaded in the tray

 

 

 

 

to match the paper

 

 

 

 

size specified in the

 

 

 

 

tray settings.

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper size from

 

 

 

 

Printing Preferences or from the Print dialog.

 

 

 

 

b Resend the print job.

 

 

 

 

Is the page or image clipped?

 

 

 

 

 

 

 

 

Step 4

Contact technical

The problem is solved.

 

a Reinstall the imaging unit.

support.

 

 

1Remove the toner cartridge.

2Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the page or image clipped?

Compressed images appear on prints

Action

Yes

No

 

 

 

a Make sure the size of the paper loaded in the tray matches the fuser

Contact technical

The problem is solved.

type.

support or your Dell

 

Note: To identify the fuser type, view the label on the fuser.

printer dealer.

 

 

 

b Resend the print job.

 

 

Do compressed images still appear?

 

 

 

 

 

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Dell B5460DN manual Compressed images appear on prints, Troubleshooting 205