May
Users Guide
Contents
Saving money and the environment
Understanding printer menus
Securing the printer
Clearing jams 152
Troubleshooting 172
Maintaining the printer 137
Managing the printer 149
222
Contents
Safety information
Safety information
Page
What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Software and Documentation CD
Selecting a location for the printer
Basic model
Printer configurations
Fully configured model
Use
Using the printer control panel
Printer status
Indicator light
Sleep button light Printer status
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
Page
Additional printer setup
Installing a memory card
Page
Installing an Internal Solutions Port
Page
Page
Page
Installing an optional card
Page
Installing a printer hard disk
Page
Page
Page
Removing a printer hard disk
Order of installation
Installing hardware options
Installing optional trays
Attaching cables
Organizing the cables
Installing the printer software
Setting up the printer software
Close all open software programs
For Windows users
Using the Internet
Click Update Now ‑ Ask Printer
Updating available options in the printer driver
Select Ethernet connection, and then click Continue
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
Preparing to set up the printer on a wireless network
Page
From the printer control panel, navigate to
Click Settings Network/Ports Wireless
Follow the instructions on the printer display
Click Properties Ports tab
Setting up serial printing
Click Continue Finish
Verifying printer setup
Printing a menu settings
Settings Reports Menu Settings
Settings Reports Network Setup
Printing a network setup
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
Page
Page
One ‑sided printing
Two ‑sided printing
Loading the 2100‑sheet tray
Pull out the tray Adjust the width and length guides
Pull up and slide the width guide to the position for A5
Loading A5‑size paper
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
Page
ABC
Page
Pull down the multipurpose feeder door
Loading the multipurpose feeder
Page
Two ‑sided printing
Page
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Type a name for the paper type, and then press
Click Settings Paper Menu Custom Types
Assigning a custom paper type name
Assigning a custom paper type
Settings Paper Menu Custom Types
Paper and specialty media guide
Using specialty media
Tips on using card stock
Tips on using envelopes
Weight
Tips on using labels
Tips on using transparencies
Paper characteristics
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Paper type 550 ‑sheet tray
Paper sizes supported by the printer
Multipurpose feeder Duplex
Paper and specialty media guide
Paper sizes, types, and weights supported by the finishers
Card Stock 163 g/m
Executive Letter Legal Folio Statement Universal Envelopes
Plain Paper 90-176 g/m
60-90 g/m
Letterhead 90-176 g/m
Polyester 220 g/m
Bond 90-176 g/m
Envelope 105 g/m
Printing a document
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing
Supported flash drives and file types
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Printing from a flash drive
Printing from a flash drive
Confidential Print select the print job type
Settings Security
Printing confidential and other held jobs
Storing print jobs in the printer
Printing confidential and other held jobs
Printing information pages
Canceling a print job
For Macintosh users
Paper menu
Default Source menu
Understanding printer menus
Menus list
Tray x Size
Paper Size/Type menu
Tray x Type
MP Feeder Type
MP Feeder Size
Manual Envelope Type
Manual Paper Size
Manual Paper Type
Manual Envelope Size
Substitute Size menu
Configure MP menu
Paper Texture menu
Envelope Texture
Labels Texture
Vinyl Labels Texture
Bond Texture
Paper Weight menu
Paper Loading menu
Bond Loading
Recycled Loading
Labels Loading
Vinyl Labels Loading
Custom Types menu
Universal Setup menu
Output Bin
Bin Setup menu
Configure Bins
Feed Direction
Reports menu
Reports menu
Active NIC menu
Network/Ports menu
Standard Network or Network x menu
Job Buffering
PS SmartSwitch
NPA Mode
Network Buffer
Network Card menu
To access the menu, navigate to either of the following
UseTo
TCP/IP menu
IPv6 menu
Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
AppleTalk menu
Set Zone
Standard USB menu
ENA Netmask
Parallel x menu
USB Buffer
ENA Address
Parallel Buffer
Understanding printer menus 100
Serial x menu
Serial Buffer
Understanding printer menus 101
Data Bits
Understanding printer menus 102
Robust XON
Baud
Understanding printer menus 103
Smtp Setup menu
Understanding printer menus 104
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 105
Disk Wiping menu
Set Date and Time menu
Security Audit Log menu
Understanding printer menus 106
Understanding printer menus 107
Settings menu
General Settings
General Settings menu
Understanding printer menus 108
Output Lighting
Alarms
Timeouts
Understanding printer menus 109
Understanding printer menus 110
Print Recovery
Error Recovery
Understanding printer menus 111
Flash Drive Menu
Print Settings menu
Understanding printer menus 112
Understanding printer menus 113
Understanding printer menus 114
Setup menu
Print Settings
Understanding printer menus 115
Resource Save
Finishing menu
Understanding printer menus 116
Download Target
Separator Source
Understanding printer menus 117
Offset Pages
Understanding printer menus 118
Staple Job
Run Stapler Test
Job Accounting menu
Quality menu
Understanding printer menus 119
Understanding printer menus 120
Understanding printer menus 121
Utilities menu
PostScript menu
XPS menu
Understanding printer menus 122
Understanding printer menus 123
PCL Emul menu
Tray Renumber
Understanding printer menus 124
Understanding printer menus 125
Html menu
Understanding printer menus 126
Image menu
Understanding printer menus 127
Help menu
Menu item Description
Saving paper and toner
Saving money and the environment
Saving energy
Reducing printer noise
Click Settings General Settings Eco‑Mode
Select a setting
Settings Settings General Settings Quiet Mode
Saving money and the environment 130
Adjusting Sleep mode
Settings General Settings Timeouts
Settings Settings General Settings Timeouts Sleep Mode
Settings Settings General Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Recycling
Click Settings General Settings
Recycling Dell products
Securing the printer 133
Using the security lock feature
Securing the printer
Statement of Volatility
Disposing of a printer hard disk
Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
Click Settings Security Disk Encryption
Configuring printer hard disk encryption
Using the printer control panel
Using the Embedded Web Server
Finding printer security information
Disk Encryption Enable
Estimated number of remaining pages
Cleaning the printer
Cleaning the printer
Maintaining the printer
Status/Supplies View Supplies
Checking the status of parts and supplies
Emptying the hole punch box
Maintaining the printer 138
Maintaining the printer 139
Ordering supplies using the Supplies Ordering Utility
Click Settings Print Settings Supply Notifications
Ordering supplies
Storing supplies
Ordering supplies using Printer Home
Ordering a maintenance kit
Dell Printer Home Maintenance Order supplies
Replacing the toner cartridge
Replacing supplies
Maintaining the printer 141
Page
Maintaining the printer 143
Replacing the imaging unit
Page
Replacing a staple cartridge
Before moving the printer
Moving the printer
Page
Shipping the printer
Moving the printer to another location
Maintaining the printer 148
Checking the virtual display
Accessing Status Monitor Center
Managing the printer
Managing printer messages
Click Printer Settings
Modifying confidential print settings
Copying printer settings to other printers
Click the Copy Printer Settings
Managing the printer 151
Restoring factory default settings
Clearing jams 152
Clearing jams
Avoiding jams
Load paper properly
Source Printing Orientation
Allow the paper to enter the optional mailbox bins properly
Use recommended paper
Understanding jam messages and locations
Jam location Printer message What to do
Clearing jams 155
Clearing jams 156
‑page jam, lift front cover to remove cartridge
Page
‑page jam, open upper rear door
‑page jam, open upper and lower rear door
‑page jam, remove standard bin jam
Page
Page
Clearing jams 162
‑page jam, remove tray 1 to clear duplex
Clearing jams 163
‑page jam, open tray x
Clearing jams 164
‑page jam, clear manual feeder
Clearing jams 165
Page
Clearing jams 167
Clearing jams 168
Clearing jams 169
Page
Page
Understanding the printer messages
Troubleshooting
Check tray x connection
Troubleshooting 173
Change paper source to custom type name load orientation
Change paper source to paper size load orientation
Complex page, some data may not have printed
Configuration change, some held jobs were not restored
Close door or insert cartridge
Close front door
Disk near full. Securely clearing disk space
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Disk must be formatted for use in this device
Insert hole punch box
Incompatible output bin x
Incompatible tray x
Incorrect paper size, open paper source
Insufficient memory for Flash Memory Defragment operation
Install bin
Install Tray
Troubleshooting 177
Load staples
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load paper source with paper type paper size orientation
Troubleshooting 179
Load paper source with custom type name orientation
Load paper source with paper size orientation
Load Manual Feeder with paper size orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with custom type name orientation
Memory full
Maintenance kit very low 80.xy
Network x software error
Troubleshooting 181
Paper changes needed
Ppds font error
Parallel port x disabled
Not enough free space in flash memory for resources
Reattach bin
Troubleshooting 183
Reattach bins x y
Remove defective disk
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive fuser 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove paper from standard output bin
Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from bin
Remove paper from linked set bin name
Replace missing imaging unit 31.xy
Restore held jobs?
Serial port x disabled
Replace missing fuser 31.xy
Too many disks installed
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Unformatted flash detected
Too many flash options installed
Too many trays attached
Tray x paper size unsupported
Troubleshooting 189
Solving printer problems
USB port x disabled
Basic printer problems
Troubleshooting 190
Step Problem is solved. Go to step
Hardware and internal option problems
Sheet tray problems
Troubleshooting 191
Cannot detect internal option
Troubleshooting 192
Internal print server does not operate correctly
Tray problems
Troubleshooting 193
Action Yes Step Problem is solved Go to step
Troubleshooting 194
Internal Solutions Port does not operate correctly
USB/parallel interface card does not operate correctly
Paper feed problems
Troubleshooting 195
Settings General Settings Print Recovery Jam Recovery
Paper jam message remains after jam is cleared
Troubleshooting 196
Action Yes Step Go to step Problem is solved
Paper frequently jams
Troubleshooting 197
Solving print problems
Printing problems
Envelope seals when printing
Troubleshooting 198
Error message about reading the flash drive appears
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Troubleshooting 199
Large jobs do not collate
Click File Print Advanced Print As Image OK OK
Troubleshooting 200
Settings General Settings
Print job takes longer than expected
Print jobs do not print
Settings General Settings Print Recovery Page Protect Off
Tray linking does not work
Printing slows down
Unexpected page breaks occur
Settings General Settings Timeouts Print Timeout
Clipped pages or images
Print quality problems
Troubleshooting 204
Characters have jagged or uneven edges
Compressed images appear on prints
Troubleshooting 205
Gray background on prints
Troubleshooting 206
Horizontal voids appear on prints
Incorrect margins on prints
Troubleshooting 207
Paper curl
Troubleshooting 208
Print irregularities
Troubleshooting 209
Print is too dark
Troubleshooting 210
Print is too light
Troubleshooting 211
Troubleshooting 212
Printer is printing blank pages
Troubleshooting 213
Printer is printing solid black pages
Troubleshooting 214
Repeating defects appear on prints
Shadow images appear on prints
Troubleshooting 215
Skewed print
Troubleshooting 216
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Troubleshooting 217
Troubleshooting 218
Toner fog or background shading appears on prints
Troubleshooting 219
Transparency print quality is poor
Toner specks appear on prints
Settings General Settings Quiet Mode On
Troubleshooting 220
Toner rubs off
Uneven print density
Troubleshooting 221
Vertical voids appear on prints
Embedded Web Server does not open
Troubleshooting 222
Contacting technical support
Troubleshooting 223
Appendix 224
Appendix
Dell Technical Support Policy
Contacting Dell
Appendix 225
Warranty and Return Policy
Index 226
Symbols
Index
Numerics
Page
Page
Page
Page
Page