Action Yes No
Step 1
aOpen the trays, and then check if they contain paper of the same size
and type.
Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
bResend the print job.
Do the trays link correctly?
The problem is solved. Go to step 2.
Step 2
aFrom the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
bResend the print job.
Do the trays link correctly?
The problem is solved . Contact technical
support.
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
aFrom the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
bSelect a higher setting, and then press .
cResend the print job.
Did the file print correctly?
The problem is solved. Go to step 2.
Step 2
aCheck the original file for manual page breaks.
bResend the print job.
Did the file print correctly?
The problem is solved . Contact technical
support.
Troubleshooting 203