Dell B5460DN manual

Clearing jams

160

1Pull down the rear door.

2Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

3Close the rear door.

Image 160

Dell B5460DN manual

Contents

Users Guide May Contents Saving money and the environment Understanding printer menusSecuring the printer Troubleshooting 172 Maintaining the printer 137Managing the printer 149 Clearing jams 152 Contents 222 Safety information Safety informationPage Learning about the printer Finding information about the printerLearning about the printer What are you looking for? Find it here Selecting a location for the printer Software and Documentation CD Printer configurations Basic model Fully configured model Using the printer control panel Use Printer status Indicator lightSleep button light Printer status Additional printer setup Installing internal optionsAccessing the controller board Available internal optionsPage Additional printer setup Installing a memory card Page Installing an Internal Solutions Port Page Page Page Installing an optional card Page Installing a printer hard disk Page Page Page Removing a printer hard disk Installing hardware options Order of installation Installing optional trays Attaching cables Organizing the cables Installing the printer software Setting up the printer softwareClose all open software programs Using the Internet Click Update Now ‑ Ask PrinterUpdating available options in the printer driver For Windows users Preparing to set up the printer on an Ethernet network Installing the printer on an Ethernet networkNetworking Select Ethernet connection, and then click Continue Preparing to set up the printer on a wireless network Page From the printer control panel, navigate to Click Settings Network/Ports WirelessFollow the instructions on the printer display Click Properties Ports tab Setting up serial printing Verifying printer setup Printing a menu settingsSettings Reports Menu Settings Click Continue Finish Printing a network setup Settings Reports Network Setup Setting the paper size and type Configuring Universal paper settingsSettings Paper Menu Paper Size/Type Loading paper and specialty mediaPage Page One ‑sided printing Two ‑sided printing Pull out the tray Adjust the width and length guides Loading the 2100‑sheet tray Loading A5‑size paper Pull up and slide the width guide to the position for A5 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Page Loading the multipurpose feeder Pull down the multipurpose feeder doorPage Two ‑sided printing Page Linking and unlinking trays Linking and unlinking traysCreating a custom name for a paper type Click Settings Paper Menu Custom Types Assigning a custom paper type nameAssigning a custom paper type Type a name for the paper type, and then press Settings Paper Menu Custom Types Using specialty media Tips on using card stockTips on using envelopes Paper and specialty media guide Tips on using labels Tips on using transparenciesPaper characteristics Weight Selecting paper Using recycled paper and other office papers Selecting preprinted forms and letterhead Supported paper sizes, types, and weights Paper types and weights supported by the printerPrinter engine supports 60-176‑g/m216-47‑lb paper weights Storing paper Paper type 550 ‑sheet tray Paper sizes supported by the printerMultipurpose feeder Duplex Paper sizes, types, and weights supported by the finishers Paper and specialty media guide Executive Letter Legal Folio Statement Universal Envelopes Plain Paper 90-176 g/m60-90 g/m Card Stock 163 g/m Polyester 220 g/m Bond 90-176 g/mEnvelope 105 g/m Letterhead 90-176 g/m Adjusting toner darkness Click Settings Print Settings Quality Menu Toner DarknessPrinting Printing a document Settings Print Settings Quality Menu Toner Darkness Adjust the toner darkness, and then pressPrinting from a flash drive Supported flash drives and file types Printing from a flash drive Settings Security Printing confidential and other held jobsStoring print jobs in the printer Confidential Print select the print job type Printing confidential and other held jobs Canceling a print job Printing information pages For Macintosh users Default Source menu Understanding printer menusMenus list Paper menu Tray x Size Paper Size/Type menuTray x Type MP Feeder Size MP Feeder Type Manual Paper Size Manual Paper TypeManual Envelope Size Manual Envelope Type Substitute Size menu Configure MP menuPaper Texture menu Labels Texture Vinyl Labels TextureBond Texture Envelope Texture Paper Weight menu Paper Loading menu Recycled Loading Labels LoadingVinyl Labels Loading Bond Loading Universal Setup menu Custom Types menu Bin Setup menu Configure BinsFeed Direction Output Bin Reports menu Reports menu Active NIC menu Network/Ports menuStandard Network or Network x menu PS SmartSwitch NPA ModeNetwork Buffer Job Buffering Network Card menu To access the menu, navigate to either of the followingUseTo TCP/IP menu Wireless menu To access the menu, navigate toNetwork/Ports Network x Network x Setup Wireless IPv6 menu AppleTalk menu Standard USB menu Set Zone Parallel x menu USB BufferENA Address ENA Netmask Parallel Buffer Serial x menu Understanding printer menus 100 Understanding printer menus 101 Serial Buffer Understanding printer menus 102 Robust XONBaud Data Bits Smtp Setup menu Understanding printer menus 103 Miscellaneous Security Settings menu Security menuConfidential Print menu Understanding printer menus 104 Disk Wiping menu Understanding printer menus 105 Set Date and Time menu Security Audit Log menuUnderstanding printer menus 106 Settings menu General SettingsGeneral Settings menu Understanding printer menus 107 Understanding printer menus 108 Alarms TimeoutsUnderstanding printer menus 109 Output Lighting Understanding printer menus 110 Print Recovery Error RecoveryUnderstanding printer menus 111 Flash Drive Menu Print Settings menuUnderstanding printer menus 112 Understanding printer menus 113 Understanding printer menus 114 Setup menu Print SettingsUnderstanding printer menus 115 Finishing menu Understanding printer menus 116Download Target Resource Save Understanding printer menus 117 Separator Source Understanding printer menus 118 Staple JobRun Stapler Test Offset Pages Job Accounting menu Quality menuUnderstanding printer menus 119 Understanding printer menus 120 Utilities menu Understanding printer menus 121 PostScript menu XPS menuUnderstanding printer menus 122 PCL Emul menu Understanding printer menus 123 Understanding printer menus 124 Tray Renumber Html menu Understanding printer menus 125 Image menu Understanding printer menus 126 Understanding printer menus 127 Help menuMenu item Description Saving paper and toner Saving money and the environmentSaving energy Click Settings General Settings Eco‑Mode Select a settingSettings Settings General Settings Quiet Mode Reducing printer noise Adjusting Sleep mode Settings General Settings TimeoutsSettings Settings General Settings Timeouts Sleep Mode Saving money and the environment 130 Using Hibernate mode Adjusting the brightness of the printer displayClick Settings General Settings Sleep Button Settings Settings Settings General Settings Recycling Click Settings General SettingsRecycling Dell products Using the security lock feature Securing the printerStatement of Volatility Securing the printer 133 Back Exit Config Menu Erasing volatile memoryErasing non‑volatile memory Disposing of a printer hard disk Configuring printer hard disk encryption Using the printer control panelUsing the Embedded Web Server Click Settings Security Disk Encryption Disk Encryption Enable Finding printer security information Cleaning the printer Cleaning the printerMaintaining the printer Estimated number of remaining pages Checking the status of parts and supplies Emptying the hole punch boxMaintaining the printer 138 Status/Supplies View Supplies Ordering supplies using the Supplies Ordering Utility Click Settings Print Settings Supply NotificationsOrdering supplies Maintaining the printer 139 Ordering supplies using Printer Home Ordering a maintenance kitDell Printer Home Maintenance Order supplies Storing supplies Replacing the toner cartridge Replacing suppliesMaintaining the printer 141 Page Replacing the imaging unit Maintaining the printer 143Page Replacing a staple cartridge Moving the printer Before moving the printerPage Shipping the printer Moving the printer to another locationMaintaining the printer 148 Accessing Status Monitor Center Managing the printerManaging printer messages Checking the virtual display Modifying confidential print settings Copying printer settings to other printersClick the Copy Printer Settings Click Printer Settings Restoring factory default settings Managing the printer 151 Clearing jams Avoiding jamsLoad paper properly Clearing jams 152 Allow the paper to enter the optional mailbox bins properly Source Printing Orientation Understanding jam messages and locations Use recommended paper Clearing jams 155 Jam location Printer message What to do ‑page jam, lift front cover to remove cartridge Clearing jams 156Page ‑page jam, open upper rear door ‑page jam, remove standard bin jam ‑page jam, open upper and lower rear doorPage Page ‑page jam, remove tray 1 to clear duplex Clearing jams 162 ‑page jam, open tray x Clearing jams 163 ‑page jam, clear manual feeder Clearing jams 164 Clearing jams 165 Page Clearing jams 167 Clearing jams 168 Clearing jams 169 Page Page Troubleshooting Understanding the printer messages Troubleshooting 173 Change paper source to custom type name load orientationChange paper source to paper size load orientation Check tray x connection Configuration change, some held jobs were not restored Close door or insert cartridgeClose front door Complex page, some data may not have printed Error reading USB drive. Remove USB Error reading USB hub. Remove hubDisk must be formatted for use in this device Disk near full. Securely clearing disk space Incompatible output bin x Incompatible tray xIncorrect paper size, open paper source Insert hole punch box Install bin Install TrayTroubleshooting 177 Insufficient memory for Flash Memory Defragment operation Insufficient memory, some held jobs will not be restored Insufficient memory to support Resource Save featureInsufficient memory to collate job Load staples Troubleshooting 179 Load paper source with custom type name orientationLoad paper source with paper size orientation Load paper source with paper type paper size orientation Maintenance kit low 80.xy Maintenance kit nearly low 80.xyLoad Manual Feeder with custom type name orientation Load Manual Feeder with paper size orientation Maintenance kit very low 80.xy Network x software errorTroubleshooting 181 Memory full Ppds font error Parallel port x disabledNot enough free space in flash memory for resources Paper changes needed Reattach bin Troubleshooting 183Reattach bins x y Reinstall missing or unresponsive cartridge 31.xy Reinstall missing or unresponsive fuser 31.xyReinstall missing or unresponsive imaging unit 31.xy Remove defective disk Replace maintenance kit, 0 estimated pages remain 80.xy Remove paper from binRemove paper from linked set bin name Remove paper from standard output bin Restore held jobs? Serial port x disabledReplace missing fuser 31.xy Replace missing imaging unit 31.xy Some held jobs were not restored Standard network software errorStandard USB port disabled Too many disks installed Too many flash options installed Too many trays attachedTray x paper size unsupported Unformatted flash detected Solving printer problems USB port x disabledBasic printer problems Troubleshooting 189 Troubleshooting 190 Hardware and internal option problems Sheet tray problemsTroubleshooting 191 Step Problem is solved. Go to step Troubleshooting 192 Cannot detect internal option Tray problems Troubleshooting 193Action Yes Step Problem is solved Go to step Internal print server does not operate correctly Internal Solutions Port does not operate correctly Troubleshooting 194 Paper feed problems Troubleshooting 195Settings General Settings Print Recovery Jam Recovery USB/parallel interface card does not operate correctly Troubleshooting 196 Action Yes Step Go to step Problem is solvedPaper frequently jams Paper jam message remains after jam is cleared Solving print problems Printing problemsEnvelope seals when printing Troubleshooting 197 Troubleshooting 198 Error message about reading the flash drive appearsIncorrect characters print Job prints from the wrong tray or on the wrong paper Troubleshooting 199Large jobs do not collate Troubleshooting 200 Settings General SettingsPrint job takes longer than expected Click File Print Advanced Print As Image OK OK Settings General Settings Print Recovery Page Protect Off Print jobs do not print Printing slows down Tray linking does not work Settings General Settings Timeouts Print Timeout Unexpected page breaks occur Print quality problems Troubleshooting 204Characters have jagged or uneven edges Clipped pages or images Troubleshooting 205 Compressed images appear on prints Gray background on prints Troubleshooting 206Horizontal voids appear on prints Troubleshooting 207 Incorrect margins on prints Troubleshooting 208 Paper curl Troubleshooting 209 Print irregularities Troubleshooting 210 Print is too dark Troubleshooting 211 Print is too light Troubleshooting 212 Troubleshooting 213 Printer is printing blank pages Printer is printing solid black pages Troubleshooting 214Repeating defects appear on prints Troubleshooting 215 Shadow images appear on prints Skewed print Troubleshooting 216Streaked horizontal lines appear on prints Troubleshooting 217 Streaked vertical lines appear on prints Troubleshooting 218 Troubleshooting 219 Transparency print quality is poorToner specks appear on prints Toner fog or background shading appears on prints Settings General Settings Quiet Mode On Troubleshooting 220Toner rubs off Uneven print density Troubleshooting 221Vertical voids appear on prints Troubleshooting 222 Embedded Web Server does not open Troubleshooting 223 Contacting technical support Appendix Dell Technical Support PolicyContacting Dell Appendix 224 Warranty and Return Policy Appendix 225 Symbols IndexNumerics Index 226Page Page Page Page Page