Dell B5460DN instruction

Clearing jams

166

4If the jam is in the mailbox bin, then firmly grasp the jammed paper, and then gently pull it out.

Notes:

•Make sure all paper fragments are removed.

•When using A4‑, folio‑, or legal‑size paper, make sure to adjust the bin extender so that the paper enters the bin properly.

5From the printer control panel, select Next >> Clear the jam, press OK >to clear the message and continue printing.

Image 166

Dell B5460DN manual

Contents

Users Guide May Contents Saving money and the environment Understanding printer menusSecuring the printer Managing the printer 149 Troubleshooting 172Maintaining the printer 137 Clearing jams 152 Contents 222 Safety information Safety informationPage Learning about the printer Learning about the printerFinding information about the printer What are you looking for? Find it here Selecting a location for the printer Software and Documentation CD Printer configurations Basic model Fully configured model Using the printer control panel Use Printer status Indicator lightSleep button light Printer status Accessing the controller board Additional printer setupInstalling internal options Available internal optionsPage Additional printer setup Installing a memory card Page Installing an Internal Solutions Port Page Page Page Installing an optional card Page Installing a printer hard disk Page Page Page Removing a printer hard disk Installing hardware options Order of installation Installing optional trays Attaching cables Organizing the cables Installing the printer software Setting up the printer softwareClose all open software programs Updating available options in the printer driver Using the InternetClick Update Now ‑ Ask Printer For Windows users Networking Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network Select Ethernet connection, and then click Continue Preparing to set up the printer on a wireless network Page From the printer control panel, navigate to Click Settings Network/Ports WirelessFollow the instructions on the printer display Click Properties Ports tab Setting up serial printing Settings Reports Menu Settings Verifying printer setupPrinting a menu settings Click Continue Finish Printing a network setup Settings Reports Network Setup Settings Paper Menu Paper Size/Type Setting the paper size and typeConfiguring Universal paper settings Loading paper and specialty mediaPage Page One ‑sided printing Two ‑sided printing Pull out the tray Adjust the width and length guides Loading the 2100‑sheet tray Loading A5‑size paper Pull up and slide the width guide to the position for A5 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Page Loading the multipurpose feeder Pull down the multipurpose feeder doorPage Two ‑sided printing Page Linking and unlinking trays Linking and unlinking traysCreating a custom name for a paper type Assigning a custom paper type Click Settings Paper Menu Custom TypesAssigning a custom paper type name Type a name for the paper type, and then press Settings Paper Menu Custom Types Tips on using envelopes Using specialty mediaTips on using card stock Paper and specialty media guide Paper characteristics Tips on using labelsTips on using transparencies Weight Selecting paper Using recycled paper and other office papers Selecting preprinted forms and letterhead Printer engine supports 60-176‑g/m216-47‑lb paper weights Supported paper sizes, types, and weightsPaper types and weights supported by the printer Storing paper Paper type 550 ‑sheet tray Paper sizes supported by the printerMultipurpose feeder Duplex Paper sizes, types, and weights supported by the finishers Paper and specialty media guide 60-90 g/m Executive Letter Legal Folio Statement Universal EnvelopesPlain Paper 90-176 g/m Card Stock 163 g/m Envelope 105 g/m Polyester 220 g/mBond 90-176 g/m Letterhead 90-176 g/m Printing Adjusting toner darknessClick Settings Print Settings Quality Menu Toner Darkness Printing a document Printing from a flash drive Settings Print Settings Quality Menu Toner DarknessAdjust the toner darkness, and then press Supported flash drives and file types Printing from a flash drive Storing print jobs in the printer Settings SecurityPrinting confidential and other held jobs Confidential Print select the print job type Printing confidential and other held jobs Canceling a print job Printing information pages For Macintosh users Menus list Default Source menuUnderstanding printer menus Paper menu Tray x Size Paper Size/Type menuTray x Type MP Feeder Size MP Feeder Type Manual Envelope Size Manual Paper SizeManual Paper Type Manual Envelope Type Substitute Size menu Configure MP menuPaper Texture menu Bond Texture Labels TextureVinyl Labels Texture Envelope Texture Paper Weight menu Paper Loading menu Vinyl Labels Loading Recycled LoadingLabels Loading Bond Loading Universal Setup menu Custom Types menu Feed Direction Bin Setup menuConfigure Bins Output Bin Reports menu Reports menu Active NIC menu Network/Ports menuStandard Network or Network x menu Network Buffer PS SmartSwitchNPA Mode Job Buffering Network Card menu To access the menu, navigate to either of the followingUseTo TCP/IP menu Network/Ports Network x Network x Setup Wireless Wireless menuTo access the menu, navigate to IPv6 menu AppleTalk menu Standard USB menu Set Zone ENA Address Parallel x menuUSB Buffer ENA Netmask Parallel Buffer Serial x menu Understanding printer menus 100 Understanding printer menus 101 Serial Buffer Baud Understanding printer menus 102Robust XON Data Bits Smtp Setup menu Understanding printer menus 103 Confidential Print menu Miscellaneous Security Settings menuSecurity menu Understanding printer menus 104 Disk Wiping menu Understanding printer menus 105 Set Date and Time menu Security Audit Log menuUnderstanding printer menus 106 General Settings menu Settings menuGeneral Settings Understanding printer menus 107 Understanding printer menus 108 Understanding printer menus 109 AlarmsTimeouts Output Lighting Understanding printer menus 110 Print Recovery Error RecoveryUnderstanding printer menus 111 Flash Drive Menu Print Settings menuUnderstanding printer menus 112 Understanding printer menus 113 Understanding printer menus 114 Setup menu Print SettingsUnderstanding printer menus 115 Download Target Finishing menuUnderstanding printer menus 116 Resource Save Understanding printer menus 117 Separator Source Run Stapler Test Understanding printer menus 118Staple Job Offset Pages Job Accounting menu Quality menuUnderstanding printer menus 119 Understanding printer menus 120 Utilities menu Understanding printer menus 121 PostScript menu XPS menuUnderstanding printer menus 122 PCL Emul menu Understanding printer menus 123 Understanding printer menus 124 Tray Renumber Html menu Understanding printer menus 125 Image menu Understanding printer menus 126 Understanding printer menus 127 Help menuMenu item Description Saving paper and toner Saving money and the environmentSaving energy Settings Settings General Settings Quiet Mode Click Settings General Settings Eco‑ModeSelect a setting Reducing printer noise Settings Settings General Settings Timeouts Sleep Mode Adjusting Sleep modeSettings General Settings Timeouts Saving money and the environment 130 Click Settings General Settings Sleep Button Settings Using Hibernate modeAdjusting the brightness of the printer display Settings Settings General Settings Recycling Click Settings General SettingsRecycling Dell products Statement of Volatility Using the security lock featureSecuring the printer Securing the printer 133 Erasing non‑volatile memory Back Exit Config MenuErasing volatile memory Disposing of a printer hard disk Using the Embedded Web Server Configuring printer hard disk encryptionUsing the printer control panel Click Settings Security Disk Encryption Disk Encryption Enable Finding printer security information Maintaining the printer Cleaning the printerCleaning the printer Estimated number of remaining pages Maintaining the printer 138 Checking the status of parts and suppliesEmptying the hole punch box Status/Supplies View Supplies Ordering supplies Ordering supplies using the Supplies Ordering UtilityClick Settings Print Settings Supply Notifications Maintaining the printer 139 Dell Printer Home Maintenance Order supplies Ordering supplies using Printer HomeOrdering a maintenance kit Storing supplies Replacing the toner cartridge Replacing suppliesMaintaining the printer 141 Page Replacing the imaging unit Maintaining the printer 143Page Replacing a staple cartridge Moving the printer Before moving the printerPage Shipping the printer Moving the printer to another locationMaintaining the printer 148 Managing printer messages Accessing Status Monitor CenterManaging the printer Checking the virtual display Click the Copy Printer Settings Modifying confidential print settingsCopying printer settings to other printers Click Printer Settings Restoring factory default settings Managing the printer 151 Load paper properly Clearing jamsAvoiding jams Clearing jams 152 Allow the paper to enter the optional mailbox bins properly Source Printing Orientation Understanding jam messages and locations Use recommended paper Clearing jams 155 Jam location Printer message What to do ‑page jam, lift front cover to remove cartridge Clearing jams 156Page ‑page jam, open upper rear door ‑page jam, remove standard bin jam ‑page jam, open upper and lower rear doorPage Page ‑page jam, remove tray 1 to clear duplex Clearing jams 162 ‑page jam, open tray x Clearing jams 163 ‑page jam, clear manual feeder Clearing jams 164 Clearing jams 165 Page Clearing jams 167 Clearing jams 168 Clearing jams 169 Page Page Troubleshooting Understanding the printer messages Change paper source to paper size load orientation Troubleshooting 173Change paper source to custom type name load orientation Check tray x connection Close front door Configuration change, some held jobs were not restoredClose door or insert cartridge Complex page, some data may not have printed Disk must be formatted for use in this device Error reading USB drive. Remove USBError reading USB hub. Remove hub Disk near full. Securely clearing disk space Incorrect paper size, open paper source Incompatible output bin xIncompatible tray x Insert hole punch box Troubleshooting 177 Install binInstall Tray Insufficient memory for Flash Memory Defragment operation Insufficient memory to collate job Insufficient memory, some held jobs will not be restoredInsufficient memory to support Resource Save feature Load staples Load paper source with paper size orientation Troubleshooting 179Load paper source with custom type name orientation Load paper source with paper type paper size orientation Load Manual Feeder with custom type name orientation Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Load Manual Feeder with paper size orientation Troubleshooting 181 Maintenance kit very low 80.xyNetwork x software error Memory full Not enough free space in flash memory for resources Ppds font errorParallel port x disabled Paper changes needed Reattach bin Troubleshooting 183Reattach bins x y Reinstall missing or unresponsive imaging unit 31.xy Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive fuser 31.xy Remove defective disk Remove paper from linked set bin name Replace maintenance kit, 0 estimated pages remain 80.xyRemove paper from bin Remove paper from standard output bin Replace missing fuser 31.xy Restore held jobs?Serial port x disabled Replace missing imaging unit 31.xy Standard USB port disabled Some held jobs were not restoredStandard network software error Too many disks installed Tray x paper size unsupported Too many flash options installedToo many trays attached Unformatted flash detected Basic printer problems Solving printer problemsUSB port x disabled Troubleshooting 189 Troubleshooting 190 Troubleshooting 191 Hardware and internal option problemsSheet tray problems Step Problem is solved. Go to step Troubleshooting 192 Cannot detect internal option Action Yes Step Problem is solved Go to step Tray problemsTroubleshooting 193 Internal print server does not operate correctly Internal Solutions Port does not operate correctly Troubleshooting 194 Settings General Settings Print Recovery Jam Recovery Paper feed problemsTroubleshooting 195 USB/parallel interface card does not operate correctly Paper frequently jams Troubleshooting 196Action Yes Step Go to step Problem is solved Paper jam message remains after jam is cleared Envelope seals when printing Solving print problemsPrinting problems Troubleshooting 197 Troubleshooting 198 Error message about reading the flash drive appearsIncorrect characters print Job prints from the wrong tray or on the wrong paper Troubleshooting 199Large jobs do not collate Print job takes longer than expected Troubleshooting 200Settings General Settings Click File Print Advanced Print As Image OK OK Settings General Settings Print Recovery Page Protect Off Print jobs do not print Printing slows down Tray linking does not work Settings General Settings Timeouts Print Timeout Unexpected page breaks occur Characters have jagged or uneven edges Print quality problemsTroubleshooting 204 Clipped pages or images Troubleshooting 205 Compressed images appear on prints Gray background on prints Troubleshooting 206Horizontal voids appear on prints Troubleshooting 207 Incorrect margins on prints Troubleshooting 208 Paper curl Troubleshooting 209 Print irregularities Troubleshooting 210 Print is too dark Troubleshooting 211 Print is too light Troubleshooting 212 Troubleshooting 213 Printer is printing blank pages Printer is printing solid black pages Troubleshooting 214Repeating defects appear on prints Troubleshooting 215 Shadow images appear on prints Skewed print Troubleshooting 216Streaked horizontal lines appear on prints Troubleshooting 217 Streaked vertical lines appear on prints Troubleshooting 218 Toner specks appear on prints Troubleshooting 219Transparency print quality is poor Toner fog or background shading appears on prints Settings General Settings Quiet Mode On Troubleshooting 220Toner rubs off Uneven print density Troubleshooting 221Vertical voids appear on prints Troubleshooting 222 Embedded Web Server does not open Troubleshooting 223 Contacting technical support Contacting Dell AppendixDell Technical Support Policy Appendix 224 Warranty and Return Policy Appendix 225 Numerics SymbolsIndex Index 226Page Page Page Page Page