May
Users Guide
Contents
Understanding printer menus
Saving money and the environment
Securing the printer
Maintaining the printer 137
Troubleshooting 172
Managing the printer 149
Clearing jams 152
222
Contents
Safety information
Safety information
Page
Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Software and Documentation CD
Selecting a location for the printer
Basic model
Printer configurations
Fully configured model
Use
Using the printer control panel
Indicator light
Printer status
Sleep button light Printer status
Installing internal options
Additional printer setup
Accessing the controller board
Available internal options
Page
Additional printer setup
Installing a memory card
Page
Installing an Internal Solutions Port
Page
Page
Page
Installing an optional card
Page
Installing a printer hard disk
Page
Page
Page
Removing a printer hard disk
Order of installation
Installing hardware options
Installing optional trays
Attaching cables
Organizing the cables
Setting up the printer software
Installing the printer software
Close all open software programs
Click Update Now ‑ Ask Printer
Using the Internet
Updating available options in the printer driver
For Windows users
Installing the printer on an Ethernet network
Preparing to set up the printer on an Ethernet network
Networking
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
Page
Click Settings Network/Ports Wireless
From the printer control panel, navigate to
Follow the instructions on the printer display
Click Properties Ports tab
Setting up serial printing
Printing a menu settings
Verifying printer setup
Settings Reports Menu Settings
Click Continue Finish
Settings Reports Network Setup
Printing a network setup
Configuring Universal paper settings
Setting the paper size and type
Settings Paper Menu Paper Size/Type
Loading paper and specialty media
Page
Page
One ‑sided printing
Two ‑sided printing
Loading the 2100‑sheet tray
Pull out the tray Adjust the width and length guides
Pull up and slide the width guide to the position for A5
Loading A5‑size paper
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
Page
ABC
Page
Pull down the multipurpose feeder door
Loading the multipurpose feeder
Page
Two ‑sided printing
Page
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Assigning a custom paper type name
Click Settings Paper Menu Custom Types
Assigning a custom paper type
Type a name for the paper type, and then press
Settings Paper Menu Custom Types
Tips on using card stock
Using specialty media
Tips on using envelopes
Paper and specialty media guide
Tips on using transparencies
Tips on using labels
Paper characteristics
Weight
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Paper types and weights supported by the printer
Supported paper sizes, types, and weights
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Storing paper
Paper sizes supported by the printer
Paper type 550 ‑sheet tray
Multipurpose feeder Duplex
Paper and specialty media guide
Paper sizes, types, and weights supported by the finishers
Plain Paper 90-176 g/m
Executive Letter Legal Folio Statement Universal Envelopes
60-90 g/m
Card Stock 163 g/m
Bond 90-176 g/m
Polyester 220 g/m
Envelope 105 g/m
Letterhead 90-176 g/m
Click Settings Print Settings Quality Menu Toner Darkness
Adjusting toner darkness
Printing
Printing a document
Adjust the toner darkness, and then press
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
Supported flash drives and file types
Printing from a flash drive
Printing confidential and other held jobs
Settings Security
Storing print jobs in the printer
Confidential Print select the print job type
Printing confidential and other held jobs
Printing information pages
Canceling a print job
For Macintosh users
Understanding printer menus
Default Source menu
Menus list
Paper menu
Paper Size/Type menu
Tray x Size
Tray x Type
MP Feeder Type
MP Feeder Size
Manual Paper Type
Manual Paper Size
Manual Envelope Size
Manual Envelope Type
Configure MP menu
Substitute Size menu
Paper Texture menu
Vinyl Labels Texture
Labels Texture
Bond Texture
Envelope Texture
Paper Weight menu
Paper Loading menu
Labels Loading
Recycled Loading
Vinyl Labels Loading
Bond Loading
Custom Types menu
Universal Setup menu
Configure Bins
Bin Setup menu
Feed Direction
Output Bin
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
NPA Mode
PS SmartSwitch
Network Buffer
Job Buffering
To access the menu, navigate to either of the following
Network Card menu
UseTo
TCP/IP menu
To access the menu, navigate to
Wireless menu
Network/Ports Network x Network x Setup Wireless
IPv6 menu
AppleTalk menu
Set Zone
Standard USB menu
USB Buffer
Parallel x menu
ENA Address
ENA Netmask
Parallel Buffer
Understanding printer menus 100
Serial x menu
Serial Buffer
Understanding printer menus 101
Robust XON
Understanding printer menus 102
Baud
Data Bits
Understanding printer menus 103
Smtp Setup menu
Security menu
Miscellaneous Security Settings menu
Confidential Print menu
Understanding printer menus 104
Understanding printer menus 105
Disk Wiping menu
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 106
General Settings
Settings menu
General Settings menu
Understanding printer menus 107
Understanding printer menus 108
Timeouts
Alarms
Understanding printer menus 109
Output Lighting
Understanding printer menus 110
Error Recovery
Print Recovery
Understanding printer menus 111
Print Settings menu
Flash Drive Menu
Understanding printer menus 112
Understanding printer menus 113
Understanding printer menus 114
Print Settings
Setup menu
Understanding printer menus 115
Understanding printer menus 116
Finishing menu
Download Target
Resource Save
Separator Source
Understanding printer menus 117
Staple Job
Understanding printer menus 118
Run Stapler Test
Offset Pages
Quality menu
Job Accounting menu
Understanding printer menus 119
Understanding printer menus 120
Understanding printer menus 121
Utilities menu
XPS menu
PostScript menu
Understanding printer menus 122
Understanding printer menus 123
PCL Emul menu
Tray Renumber
Understanding printer menus 124
Understanding printer menus 125
Html menu
Understanding printer menus 126
Image menu
Help menu
Understanding printer menus 127
Menu item Description
Saving money and the environment
Saving paper and toner
Saving energy
Select a setting
Click Settings General Settings Eco‑Mode
Settings Settings General Settings Quiet Mode
Reducing printer noise
Settings General Settings Timeouts
Adjusting Sleep mode
Settings Settings General Settings Timeouts Sleep Mode
Saving money and the environment 130
Adjusting the brightness of the printer display
Using Hibernate mode
Click Settings General Settings Sleep Button Settings
Settings Settings General Settings
Click Settings General Settings
Recycling
Recycling Dell products
Securing the printer
Using the security lock feature
Statement of Volatility
Securing the printer 133
Erasing volatile memory
Back Exit Config Menu
Erasing non‑volatile memory
Disposing of a printer hard disk
Using the printer control panel
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Finding printer security information
Disk Encryption Enable
Cleaning the printer
Cleaning the printer
Maintaining the printer
Estimated number of remaining pages
Emptying the hole punch box
Checking the status of parts and supplies
Maintaining the printer 138
Status/Supplies View Supplies
Click Settings Print Settings Supply Notifications
Ordering supplies using the Supplies Ordering Utility
Ordering supplies
Maintaining the printer 139
Ordering a maintenance kit
Ordering supplies using Printer Home
Dell Printer Home Maintenance Order supplies
Storing supplies
Replacing supplies
Replacing the toner cartridge
Maintaining the printer 141
Page
Maintaining the printer 143
Replacing the imaging unit
Page
Replacing a staple cartridge
Before moving the printer
Moving the printer
Page
Moving the printer to another location
Shipping the printer
Maintaining the printer 148
Managing the printer
Accessing Status Monitor Center
Managing printer messages
Checking the virtual display
Copying printer settings to other printers
Modifying confidential print settings
Click the Copy Printer Settings
Click Printer Settings
Managing the printer 151
Restoring factory default settings
Avoiding jams
Clearing jams
Load paper properly
Clearing jams 152
Source Printing Orientation
Allow the paper to enter the optional mailbox bins properly
Use recommended paper
Understanding jam messages and locations
Jam location Printer message What to do
Clearing jams 155
Clearing jams 156
‑page jam, lift front cover to remove cartridge
Page
‑page jam, open upper rear door
‑page jam, open upper and lower rear door
‑page jam, remove standard bin jam
Page
Page
Clearing jams 162
‑page jam, remove tray 1 to clear duplex
Clearing jams 163
‑page jam, open tray x
Clearing jams 164
‑page jam, clear manual feeder
Clearing jams 165
Page
Clearing jams 167
Clearing jams 168
Clearing jams 169
Page
Page
Understanding the printer messages
Troubleshooting
Change paper source to custom type name load orientation
Troubleshooting 173
Change paper source to paper size load orientation
Check tray x connection
Close door or insert cartridge
Configuration change, some held jobs were not restored
Close front door
Complex page, some data may not have printed
Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Disk must be formatted for use in this device
Disk near full. Securely clearing disk space
Incompatible tray x
Incompatible output bin x
Incorrect paper size, open paper source
Insert hole punch box
Install Tray
Install bin
Troubleshooting 177
Insufficient memory for Flash Memory Defragment operation
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Load staples
Load paper source with custom type name orientation
Troubleshooting 179
Load paper source with paper size orientation
Load paper source with paper type paper size orientation
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Load Manual Feeder with custom type name orientation
Load Manual Feeder with paper size orientation
Network x software error
Maintenance kit very low 80.xy
Troubleshooting 181
Memory full
Parallel port x disabled
Ppds font error
Not enough free space in flash memory for resources
Paper changes needed
Troubleshooting 183
Reattach bin
Reattach bins x y
Reinstall missing or unresponsive fuser 31.xy
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove defective disk
Remove paper from bin
Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from linked set bin name
Remove paper from standard output bin
Serial port x disabled
Restore held jobs?
Replace missing fuser 31.xy
Replace missing imaging unit 31.xy
Standard network software error
Some held jobs were not restored
Standard USB port disabled
Too many disks installed
Too many trays attached
Too many flash options installed
Tray x paper size unsupported
Unformatted flash detected
USB port x disabled
Solving printer problems
Basic printer problems
Troubleshooting 189
Troubleshooting 190
Sheet tray problems
Hardware and internal option problems
Troubleshooting 191
Step Problem is solved. Go to step
Cannot detect internal option
Troubleshooting 192
Troubleshooting 193
Tray problems
Action Yes Step Problem is solved Go to step
Internal print server does not operate correctly
Troubleshooting 194
Internal Solutions Port does not operate correctly
Troubleshooting 195
Paper feed problems
Settings General Settings Print Recovery Jam Recovery
USB/parallel interface card does not operate correctly
Action Yes Step Go to step Problem is solved
Troubleshooting 196
Paper frequently jams
Paper jam message remains after jam is cleared
Printing problems
Solving print problems
Envelope seals when printing
Troubleshooting 197
Error message about reading the flash drive appears
Troubleshooting 198
Incorrect characters print
Troubleshooting 199
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
Settings General Settings
Troubleshooting 200
Print job takes longer than expected
Click File Print Advanced Print As Image OK OK
Print jobs do not print
Settings General Settings Print Recovery Page Protect Off
Tray linking does not work
Printing slows down
Unexpected page breaks occur
Settings General Settings Timeouts Print Timeout
Troubleshooting 204
Print quality problems
Characters have jagged or uneven edges
Clipped pages or images
Compressed images appear on prints
Troubleshooting 205
Troubleshooting 206
Gray background on prints
Horizontal voids appear on prints
Incorrect margins on prints
Troubleshooting 207
Paper curl
Troubleshooting 208
Print irregularities
Troubleshooting 209
Print is too dark
Troubleshooting 210
Print is too light
Troubleshooting 211
Troubleshooting 212
Printer is printing blank pages
Troubleshooting 213
Troubleshooting 214
Printer is printing solid black pages
Repeating defects appear on prints
Shadow images appear on prints
Troubleshooting 215
Troubleshooting 216
Skewed print
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Troubleshooting 217
Troubleshooting 218
Transparency print quality is poor
Troubleshooting 219
Toner specks appear on prints
Toner fog or background shading appears on prints
Troubleshooting 220
Settings General Settings Quiet Mode On
Toner rubs off
Troubleshooting 221
Uneven print density
Vertical voids appear on prints
Embedded Web Server does not open
Troubleshooting 222
Contacting technical support
Troubleshooting 223
Dell Technical Support Policy
Appendix
Contacting Dell
Appendix 224
Appendix 225
Warranty and Return Policy
Index
Symbols
Numerics
Index 226
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