5

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank or

Power cord is

Connect the power cord.

the No Input Signal

disconnected.

 

message is

 

 

displayed.

 

 

 

 

 

 

Monitor power switch is

Press the power button.

 

turned off.

 

 

 

 

 

Video cable is

Connect the video

 

improperly connected.

cable properly. Refer to

 

 

Chapter 3 ”Setting Up

 

 

the Monitor” for more

 

 

information.

Screen blanking utility is active or PC is in the power saving mode.

Depress any key on the keyboard or move the mouse to deactivate the screen blanking utility or exit the power saving mode.

User’s Guide

5–1