Troubleshooting

Symptom

Check & Remedy

 

 

 

Check that the power adapter is properly connected.

No operation

Check that the telephone line cord is properly connected.

 

Check that the handset batteries are fully charged.

 

Check that the handset batteries are installed properly.

 

 

No dial tone

Check that the telephone line cord is properly connected.

Check that the power adapter is properly connected.

 

 

 

Nothing appears

Check that the handset batteries are installed properly.

Check that the handset batteries are fully charged.

on the display

Check that the handset is on.

 

 

 

Handset seems

Check the charge contacts.

to have very short

Consistently short battery life may indicate that replacement of the batteries is necessary.

battery life

Make sure the right batteries are used.

 

 

Callers number

Make sure you have subscribed to a Caller ID service via your network provider.

The caller may have withheld their details.

is not displayed

Let the phone ring a couple of times as there may be a delay in receiving the Caller ID information.

 

 

 

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Cortelco 8015 instruction manual Troubleshooting