Troubleshooting

 

222

 

 

 

Action

Yes

No

 

 

 

Step 4

Go to step 5.

The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Do vertical voids appear on prints?

 

 

Step 5

Contact technical

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

 

 

Do vertical voids appear on prints?

 

 

Embedded Web Server does not open

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Type the correct

 

Make sure the printer IP address is correct.

 

printer IP address in the

 

View the printer IP address:

 

address field of your

 

 

Web browser.

 

From the printer home screen

 

 

 

Note: Depending on

 

From the TCP/IP section in the Network/Ports menu

 

 

 

the network settings,

 

By printing a network setup page or menu settings page, and then

 

 

 

you may need to type

 

finding the TCP/IP section

 

https://” instead of

 

Note: An IP address appears as four sets of numbers separated by

 

http://” before the

 

 

printer IP address to

 

periods, such as 123.123.123.123.

 

 

 

access the Embedded

 

 

 

 

Is the printer IP address correct?

 

Web Server.

 

 

 

 

 

 

 

 

Step 2

Go to step 3.

Turn on the printer.

 

Check if the printer is turned on.

 

 

 

Is the printer turned on?

 

 

 

 

 

 

 

Step 3

Go to step 4.

Contact your system

 

Check if the network connection is working.

 

support person.

 

 

 

 

Is the network connection working?

 

 

 

 

 

 

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Dell B5460DN manual Embedded Web Server does not open, Troubleshooting 222