‑page jam, open tray x, Clearing jams 163 | Dell B5460DN specs

Clearing jams

163

[x]‑page jam, open tray [x]. [24x]

1Check which tray is indicated on the printer display, and then pull the tray.

2Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

3Insert the tray.

4From the printer control panel, select Next >> Clear the jam, press OK >to clear the message and continue printing.

Image 163

Dell B5460DN manual ‑page jam, open tray x, Clearing jams 163

Contents

May Users Guide Contents Saving money and the environment Understanding printer menusSecuring the printer Clearing jams 152 Troubleshooting 172Maintaining the printer 137 Managing the printer 149 222 Contents Safety information Safety informationPage What are you looking for? Find it here Learning about the printerFinding information about the printer Learning about the printer Software and Documentation CD Selecting a location for the printer Basic model Printer configurations Fully configured model Use Using the printer control panel Printer status Indicator lightSleep button light Printer status Available internal options Additional printer setupInstalling internal options Accessing the controller boardPage Additional printer setup Installing a memory card Page Installing an Internal Solutions Port Page Page Page Installing an optional card Page Installing a printer hard disk Page Page Page Removing a printer hard disk Order of installation Installing hardware options Installing optional trays Attaching cables Organizing the cables Installing the printer software Setting up the printer softwareClose all open software programs For Windows users Using the InternetClick Update Now ‑ Ask Printer Updating available options in the printer driver Select Ethernet connection, and then click Continue Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network Networking Preparing to set up the printer on a wireless network Page From the printer control panel, navigate to Click Settings Network/Ports WirelessFollow the instructions on the printer display Click Properties Ports tab Setting up serial printing Click Continue Finish Verifying printer setupPrinting a menu settings Settings Reports Menu Settings Settings Reports Network Setup Printing a network setup Loading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Settings Paper Menu Paper Size/TypePage Page One ‑sided printing Two ‑sided printing Loading the 2100‑sheet tray Pull out the tray Adjust the width and length guides Pull up and slide the width guide to the position for A5 Loading A5‑size paper Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Page Pull down the multipurpose feeder door Loading the multipurpose feederPage Two ‑sided printing Page Linking and unlinking trays Linking and unlinking traysCreating a custom name for a paper type Type a name for the paper type, and then press Click Settings Paper Menu Custom TypesAssigning a custom paper type name Assigning a custom paper type Settings Paper Menu Custom Types Paper and specialty media guide Using specialty mediaTips on using card stock Tips on using envelopes Weight Tips on using labelsTips on using transparencies Paper characteristics Selecting paper Selecting preprinted forms and letterhead Using recycled paper and other office papers Storing paper Supported paper sizes, types, and weightsPaper types and weights supported by the printer Printer engine supports 60-176‑g/m216-47‑lb paper weights Paper type 550 ‑sheet tray Paper sizes supported by the printerMultipurpose feeder Duplex Paper and specialty media guide Paper sizes, types, and weights supported by the finishers Card Stock 163 g/m Executive Letter Legal Folio Statement Universal EnvelopesPlain Paper 90-176 g/m 60-90 g/m Letterhead 90-176 g/m Polyester 220 g/mBond 90-176 g/m Envelope 105 g/m Printing a document Adjusting toner darknessClick Settings Print Settings Quality Menu Toner Darkness Printing Supported flash drives and file types Settings Print Settings Quality Menu Toner DarknessAdjust the toner darkness, and then press Printing from a flash drive Printing from a flash drive Confidential Print select the print job type Settings SecurityPrinting confidential and other held jobs Storing print jobs in the printer Printing confidential and other held jobs Printing information pages Canceling a print job For Macintosh users Paper menu Default Source menuUnderstanding printer menus Menus list Tray x Size Paper Size/Type menuTray x Type MP Feeder Type MP Feeder Size Manual Envelope Type Manual Paper SizeManual Paper Type Manual Envelope Size Substitute Size menu Configure MP menuPaper Texture menu Envelope Texture Labels TextureVinyl Labels Texture Bond Texture Paper Weight menu Paper Loading menu Bond Loading Recycled LoadingLabels Loading Vinyl Labels Loading Custom Types menu Universal Setup menu Output Bin Bin Setup menuConfigure Bins Feed Direction Reports menu Reports menu Active NIC menu Network/Ports menuStandard Network or Network x menu Job Buffering PS SmartSwitchNPA Mode Network Buffer Network Card menu To access the menu, navigate to either of the followingUseTo TCP/IP menu IPv6 menu Wireless menuTo access the menu, navigate to Network/Ports Network x Network x Setup Wireless AppleTalk menu Set Zone Standard USB menu ENA Netmask Parallel x menuUSB Buffer ENA Address Parallel Buffer Understanding printer menus 100 Serial x menu Serial Buffer Understanding printer menus 101 Data Bits Understanding printer menus 102Robust XON Baud Understanding printer menus 103 Smtp Setup menu Understanding printer menus 104 Miscellaneous Security Settings menuSecurity menu Confidential Print menu Understanding printer menus 105 Disk Wiping menu Set Date and Time menu Security Audit Log menuUnderstanding printer menus 106 Understanding printer menus 107 Settings menuGeneral Settings General Settings menu Understanding printer menus 108 Output Lighting AlarmsTimeouts Understanding printer menus 109 Understanding printer menus 110 Print Recovery Error RecoveryUnderstanding printer menus 111 Flash Drive Menu Print Settings menuUnderstanding printer menus 112 Understanding printer menus 113 Understanding printer menus 114 Setup menu Print SettingsUnderstanding printer menus 115 Resource Save Finishing menuUnderstanding printer menus 116 Download Target Separator Source Understanding printer menus 117 Offset Pages Understanding printer menus 118Staple Job Run Stapler Test Job Accounting menu Quality menuUnderstanding printer menus 119 Understanding printer menus 120 Understanding printer menus 121 Utilities menu PostScript menu XPS menuUnderstanding printer menus 122 Understanding printer menus 123 PCL Emul menu Tray Renumber Understanding printer menus 124 Understanding printer menus 125 Html menu Understanding printer menus 126 Image menu Understanding printer menus 127 Help menuMenu item Description Saving paper and toner Saving money and the environmentSaving energy Reducing printer noise Click Settings General Settings Eco‑ModeSelect a setting Settings Settings General Settings Quiet Mode Saving money and the environment 130 Adjusting Sleep modeSettings General Settings Timeouts Settings Settings General Settings Timeouts Sleep Mode Settings Settings General Settings Using Hibernate modeAdjusting the brightness of the printer display Click Settings General Settings Sleep Button Settings Recycling Click Settings General SettingsRecycling Dell products Securing the printer 133 Using the security lock featureSecuring the printer Statement of Volatility Disposing of a printer hard disk Back Exit Config MenuErasing volatile memory Erasing non‑volatile memory Click Settings Security Disk Encryption Configuring printer hard disk encryptionUsing the printer control panel Using the Embedded Web Server Finding printer security information Disk Encryption Enable Estimated number of remaining pages Cleaning the printerCleaning the printer Maintaining the printer Status/Supplies View Supplies Checking the status of parts and suppliesEmptying the hole punch box Maintaining the printer 138 Maintaining the printer 139 Ordering supplies using the Supplies Ordering UtilityClick Settings Print Settings Supply Notifications Ordering supplies Storing supplies Ordering supplies using Printer HomeOrdering a maintenance kit Dell Printer Home Maintenance Order supplies Replacing the toner cartridge Replacing suppliesMaintaining the printer 141 Page Maintaining the printer 143 Replacing the imaging unitPage Replacing a staple cartridge Before moving the printer Moving the printerPage Shipping the printer Moving the printer to another locationMaintaining the printer 148 Checking the virtual display Accessing Status Monitor CenterManaging the printer Managing printer messages Click Printer Settings Modifying confidential print settingsCopying printer settings to other printers Click the Copy Printer Settings Managing the printer 151 Restoring factory default settings Clearing jams 152 Clearing jamsAvoiding jams Load paper properly Source Printing Orientation Allow the paper to enter the optional mailbox bins properly Use recommended paper Understanding jam messages and locations Jam location Printer message What to do Clearing jams 155 Clearing jams 156 ‑page jam, lift front cover to remove cartridgePage ‑page jam, open upper rear door ‑page jam, open upper and lower rear door ‑page jam, remove standard bin jamPage Page Clearing jams 162 ‑page jam, remove tray 1 to clear duplex Clearing jams 163 ‑page jam, open tray x Clearing jams 164 ‑page jam, clear manual feeder Clearing jams 165 Page Clearing jams 167 Clearing jams 168 Clearing jams 169 Page Page Understanding the printer messages Troubleshooting Check tray x connection Troubleshooting 173Change paper source to custom type name load orientation Change paper source to paper size load orientation Complex page, some data may not have printed Configuration change, some held jobs were not restoredClose door or insert cartridge Close front door Disk near full. Securely clearing disk space Error reading USB drive. Remove USBError reading USB hub. Remove hub Disk must be formatted for use in this device Insert hole punch box Incompatible output bin xIncompatible tray x Incorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operation Install binInstall Tray Troubleshooting 177 Load staples Insufficient memory, some held jobs will not be restoredInsufficient memory to support Resource Save feature Insufficient memory to collate job Load paper source with paper type paper size orientation Troubleshooting 179Load paper source with custom type name orientation Load paper source with paper size orientation Load Manual Feeder with paper size orientation Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Load Manual Feeder with custom type name orientation Memory full Maintenance kit very low 80.xyNetwork x software error Troubleshooting 181 Paper changes needed Ppds font errorParallel port x disabled Not enough free space in flash memory for resources Reattach bin Troubleshooting 183Reattach bins x y Remove defective disk Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive fuser 31.xy Reinstall missing or unresponsive imaging unit 31.xy Remove paper from standard output bin Replace maintenance kit, 0 estimated pages remain 80.xyRemove paper from bin Remove paper from linked set bin name Replace missing imaging unit 31.xy Restore held jobs?Serial port x disabled Replace missing fuser 31.xy Too many disks installed Some held jobs were not restoredStandard network software error Standard USB port disabled Unformatted flash detected Too many flash options installedToo many trays attached Tray x paper size unsupported Troubleshooting 189 Solving printer problemsUSB port x disabled Basic printer problems Troubleshooting 190 Step Problem is solved. Go to step Hardware and internal option problemsSheet tray problems Troubleshooting 191 Cannot detect internal option Troubleshooting 192 Internal print server does not operate correctly Tray problemsTroubleshooting 193 Action Yes Step Problem is solved Go to step Troubleshooting 194 Internal Solutions Port does not operate correctly USB/parallel interface card does not operate correctly Paper feed problemsTroubleshooting 195 Settings General Settings Print Recovery Jam Recovery Paper jam message remains after jam is cleared Troubleshooting 196Action Yes Step Go to step Problem is solved Paper frequently jams Troubleshooting 197 Solving print problemsPrinting problems Envelope seals when printing Troubleshooting 198 Error message about reading the flash drive appearsIncorrect characters print Job prints from the wrong tray or on the wrong paper Troubleshooting 199Large jobs do not collate Click File Print Advanced Print As Image OK OK Troubleshooting 200Settings General Settings Print job takes longer than expected Print jobs do not print Settings General Settings Print Recovery Page Protect Off Tray linking does not work Printing slows down Unexpected page breaks occur Settings General Settings Timeouts Print Timeout Clipped pages or images Print quality problemsTroubleshooting 204 Characters have jagged or uneven edges Compressed images appear on prints Troubleshooting 205 Gray background on prints Troubleshooting 206Horizontal voids appear on prints Incorrect margins on prints Troubleshooting 207 Paper curl Troubleshooting 208 Print irregularities Troubleshooting 209 Print is too dark Troubleshooting 210 Print is too light Troubleshooting 211 Troubleshooting 212 Printer is printing blank pages Troubleshooting 213 Printer is printing solid black pages Troubleshooting 214Repeating defects appear on prints Shadow images appear on prints Troubleshooting 215 Skewed print Troubleshooting 216Streaked horizontal lines appear on prints Streaked vertical lines appear on prints Troubleshooting 217 Troubleshooting 218 Toner fog or background shading appears on prints Troubleshooting 219Transparency print quality is poor Toner specks appear on prints Settings General Settings Quiet Mode On Troubleshooting 220Toner rubs off Uneven print density Troubleshooting 221Vertical voids appear on prints Embedded Web Server does not open Troubleshooting 222 Contacting technical support Troubleshooting 223 Appendix 224 AppendixDell Technical Support Policy Contacting Dell Appendix 225 Warranty and Return Policy Index 226 SymbolsIndex NumericsPage Page Page Page Page