Users Guide
May
 Contents
 Understanding printer menus
Saving money and the environment
Securing the printer
 Managing the printer 149
Troubleshooting 172
Maintaining the printer 137
Clearing jams 152
 Contents
222
 Safety information
Safety information
Page
 Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
 Selecting a location for the printer
Software and Documentation CD
 Printer configurations
Basic model
 Fully configured model
 Using the printer control panel
Use
 Indicator light
Printer status
Sleep button light Printer status
 Accessing the controller board
Additional printer setup
Installing internal options
Available internal options
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 Additional printer setup
 Installing a memory card
Page
 Installing an Internal Solutions Port
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 Installing an optional card
Page
 Installing a printer hard disk
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Page
Page
 Removing a printer hard disk
 Installing hardware options
Order of installation
 Installing optional trays
 Attaching cables
 Organizing the cables
 Setting up the printer software
Installing the printer software
Close all open software programs
 Updating available options in the printer driver
Using the Internet
Click Update Now ‑ Ask Printer
For Windows users
 Networking
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Select Ethernet connection, and then click Continue
 Preparing to set up the printer on a wireless network
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 Click Settings Network/Ports Wireless
From the printer control panel, navigate to
Follow the instructions on the printer display
 Click Properties Ports tab
 Setting up serial printing
 Settings Reports Menu Settings
Verifying printer setup
Printing a menu settings
Click Continue Finish
 Printing a network setup
Settings Reports Network Setup
 Settings Paper Menu Paper Size/Type
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
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Page
 One ‑sided printing
 Two ‑sided printing
 Pull out the tray Adjust the width and length guides
Loading the 2100‑sheet tray
 Loading A5‑size paper
Pull up and slide the width guide to the position for A5
 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
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Page
 ABC
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 Loading the multipurpose feeder
Pull down the multipurpose feeder door
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 Two ‑sided printing
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 Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
 Assigning a custom paper type
Click Settings Paper Menu Custom Types
Assigning a custom paper type name
Type a name for the paper type, and then press
 Settings Paper Menu Custom Types
 Tips on using envelopes
Using specialty media
Tips on using card stock
Paper and specialty media guide
 Paper characteristics
Tips on using labels
Tips on using transparencies
Weight
 Selecting paper
 Using recycled paper and other office papers
Selecting preprinted forms and letterhead
 Printer engine supports 60-176‑g/m216-47‑lb paper weights
Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Storing paper
 Paper sizes supported by the printer
Paper type 550 ‑sheet tray
Multipurpose feeder Duplex
 Paper sizes, types, and weights supported by the finishers
Paper and specialty media guide
 60-90 g/m
Executive Letter Legal Folio Statement Universal Envelopes
Plain Paper 90-176 g/m
Card Stock 163 g/m
 Envelope 105 g/m
Polyester 220 g/m
Bond 90-176 g/m
Letterhead 90-176 g/m
 Printing
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing a document
 Printing from a flash drive
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Supported flash drives and file types
 Printing from a flash drive
 Storing print jobs in the printer
Settings Security
Printing confidential and other held jobs
Confidential Print select the print job type
 Printing confidential and other held jobs
 Canceling a print job
Printing information pages
 For Macintosh users
 Menus list
Default Source menu
Understanding printer menus
Paper menu
 Paper Size/Type menu
Tray x Size
Tray x Type
 MP Feeder Size
MP Feeder Type
 Manual Envelope Size
Manual Paper Size
Manual Paper Type
Manual Envelope Type
 Configure MP menu
Substitute Size menu
Paper Texture menu
 Bond Texture
Labels Texture
Vinyl Labels Texture
Envelope Texture
 Paper Weight menu
 Paper Loading menu
 Vinyl Labels Loading
Recycled Loading
Labels Loading
Bond Loading
 Universal Setup menu
Custom Types menu
 Feed Direction
Bin Setup menu
Configure Bins
Output Bin
 Reports menu
Reports menu
 Network/Ports menu
Active NIC menu
Standard Network or Network x menu
 Network Buffer
PS SmartSwitch
NPA Mode
Job Buffering
 To access the menu, navigate to either of the following
Network Card menu
UseTo
 TCP/IP menu
 Network/Ports Network x Network x Setup Wireless
Wireless menu
To access the menu, navigate to
IPv6 menu
 AppleTalk menu
 Standard USB menu
Set Zone
 ENA Address
Parallel x menu
USB Buffer
ENA Netmask
 Parallel Buffer
 Serial x menu
Understanding printer menus 100
 Understanding printer menus 101
Serial Buffer
 Baud
Understanding printer menus 102
Robust XON
Data Bits
 Smtp Setup menu
Understanding printer menus 103
 Confidential Print menu
Miscellaneous Security Settings menu
Security menu
Understanding printer menus 104
 Disk Wiping menu
Understanding printer menus 105
 Security Audit Log menu
Set Date and Time menu
Understanding printer menus 106
 General Settings menu
Settings menu
General Settings
Understanding printer menus 107
 Understanding printer menus 108
 Understanding printer menus 109
Alarms
Timeouts
Output Lighting
 Understanding printer menus 110
 Error Recovery
Print Recovery
Understanding printer menus 111
 Print Settings menu
Flash Drive Menu
Understanding printer menus 112
 Understanding printer menus 113
 Understanding printer menus 114
 Print Settings
Setup menu
Understanding printer menus 115
 Download Target
Finishing menu
Understanding printer menus 116
Resource Save
 Understanding printer menus 117
Separator Source
 Run Stapler Test
Understanding printer menus 118
Staple Job
Offset Pages
 Quality menu
Job Accounting menu
Understanding printer menus 119
 Understanding printer menus 120
 Utilities menu
Understanding printer menus 121
 XPS menu
PostScript menu
Understanding printer menus 122
 PCL Emul menu
Understanding printer menus 123
 Understanding printer menus 124
Tray Renumber
 Html menu
Understanding printer menus 125
 Image menu
Understanding printer menus 126
 Help menu
Understanding printer menus 127
Menu item Description
 Saving money and the environment
Saving paper and toner
Saving energy
 Settings Settings General Settings Quiet Mode
Click Settings General Settings Eco‑Mode
Select a setting
Reducing printer noise
 Settings Settings General Settings Timeouts Sleep Mode
Adjusting Sleep mode
Settings General Settings Timeouts
Saving money and the environment 130
 Click Settings General Settings Sleep Button Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Settings Settings General Settings
 Click Settings General Settings
Recycling
Recycling Dell products
 Statement of Volatility
Using the security lock feature
Securing the printer
Securing the printer 133
 Erasing non‑volatile memory
Back Exit Config Menu
Erasing volatile memory
Disposing of a printer hard disk
 Using the Embedded Web Server
Configuring printer hard disk encryption
Using the printer control panel
Click Settings Security Disk Encryption
 Disk Encryption Enable
Finding printer security information
 Maintaining the printer
Cleaning the printer
Cleaning the printer
Estimated number of remaining pages
 Maintaining the printer 138
Checking the status of parts and supplies
Emptying the hole punch box
Status/Supplies View Supplies
 Ordering supplies
Ordering supplies using the Supplies Ordering Utility
Click Settings Print Settings Supply Notifications
Maintaining the printer 139
 Dell Printer Home Maintenance Order supplies
Ordering supplies using Printer Home
Ordering a maintenance kit
Storing supplies
 Replacing supplies
Replacing the toner cartridge
Maintaining the printer 141
Page
 Replacing the imaging unit
Maintaining the printer 143
Page
 Replacing a staple cartridge
 Moving the printer
Before moving the printer
Page
 Moving the printer to another location
Shipping the printer
Maintaining the printer 148
 Managing printer messages
Accessing Status Monitor Center
Managing the printer
Checking the virtual display
 Click the Copy Printer Settings
Modifying confidential print settings
Copying printer settings to other printers
Click Printer Settings
 Restoring factory default settings
Managing the printer 151
 Load paper properly
Clearing jams
Avoiding jams
Clearing jams 152
 Allow the paper to enter the optional mailbox bins properly
Source Printing Orientation
 Understanding jam messages and locations
Use recommended paper
 Clearing jams 155
Jam location Printer message What to do
 ‑page jam, lift front cover to remove cartridge
Clearing jams 156
Page
 ‑page jam, open upper rear door
 ‑page jam, remove standard bin jam
‑page jam, open upper and lower rear door
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Page
 ‑page jam, remove tray 1 to clear duplex
Clearing jams 162
 ‑page jam, open tray x
Clearing jams 163
 ‑page jam, clear manual feeder
Clearing jams 164
 Clearing jams 165
Page
 Clearing jams 167
 Clearing jams 168
 Clearing jams 169
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 Troubleshooting
Understanding the printer messages
 Change paper source to paper size load orientation
Troubleshooting 173
Change paper source to custom type name load orientation
Check tray x connection
 Close front door
Configuration change, some held jobs were not restored
Close door or insert cartridge
Complex page, some data may not have printed
 Disk must be formatted for use in this device
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Disk near full. Securely clearing disk space
 Incorrect paper size, open paper source
Incompatible output bin x
Incompatible tray x
Insert hole punch box
 Troubleshooting 177
Install bin
Install Tray
Insufficient memory for Flash Memory Defragment operation
 Insufficient memory to collate job
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Load staples
 Load paper source with paper size orientation
Troubleshooting 179
Load paper source with custom type name orientation
Load paper source with paper type paper size orientation
 Load Manual Feeder with custom type name orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with paper size orientation
 Troubleshooting 181
Maintenance kit very low 80.xy
Network x software error
Memory full
 Not enough free space in flash memory for resources
Ppds font error
Parallel port x disabled
Paper changes needed
 Troubleshooting 183
Reattach bin
Reattach bins x y
 Reinstall missing or unresponsive imaging unit 31.xy
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive fuser 31.xy
Remove defective disk
 Remove paper from linked set bin name
Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from bin
Remove paper from standard output bin
 Replace missing fuser 31.xy
Restore held jobs?
Serial port x disabled
Replace missing imaging unit 31.xy
 Standard USB port disabled
Some held jobs were not restored
Standard network software error
Too many disks installed
 Tray x paper size unsupported
Too many flash options installed
Too many trays attached
Unformatted flash detected
 Basic printer problems
Solving printer problems
USB port x disabled
Troubleshooting 189
 Troubleshooting 190
 Troubleshooting 191
Hardware and internal option problems
Sheet tray problems
Step Problem is solved. Go to step
 Troubleshooting 192
Cannot detect internal option
 Action Yes Step Problem is solved Go to step
Tray problems
Troubleshooting 193
Internal print server does not operate correctly
 Internal Solutions Port does not operate correctly
Troubleshooting 194
 Settings General Settings Print Recovery Jam Recovery
Paper feed problems
Troubleshooting 195
USB/parallel interface card does not operate correctly
 Paper frequently jams
Troubleshooting 196
Action Yes Step Go to step Problem is solved
Paper jam message remains after jam is cleared
 Envelope seals when printing
Solving print problems
Printing problems
Troubleshooting 197
 Error message about reading the flash drive appears
Troubleshooting 198
Incorrect characters print
 Troubleshooting 199
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
 Print job takes longer than expected
Troubleshooting 200
Settings General Settings
Click File Print Advanced Print As Image OK OK
 Settings General Settings Print Recovery Page Protect Off
Print jobs do not print
 Printing slows down
Tray linking does not work
 Settings General Settings Timeouts Print Timeout
Unexpected page breaks occur
 Characters have jagged or uneven edges
Print quality problems
Troubleshooting 204
Clipped pages or images
 Troubleshooting 205
Compressed images appear on prints
 Troubleshooting 206
Gray background on prints
Horizontal voids appear on prints
 Troubleshooting 207
Incorrect margins on prints
 Troubleshooting 208
Paper curl
 Troubleshooting 209
Print irregularities
 Troubleshooting 210
Print is too dark
 Troubleshooting 211
Print is too light
 Troubleshooting 212
 Troubleshooting 213
Printer is printing blank pages
 Troubleshooting 214
Printer is printing solid black pages
Repeating defects appear on prints
 Troubleshooting 215
Shadow images appear on prints
 Troubleshooting 216
Skewed print
Streaked horizontal lines appear on prints
 Troubleshooting 217
Streaked vertical lines appear on prints
 Troubleshooting 218
 Toner specks appear on prints
Troubleshooting 219
Transparency print quality is poor
Toner fog or background shading appears on prints
 Troubleshooting 220
Settings General Settings Quiet Mode On
Toner rubs off
 Troubleshooting 221
Uneven print density
Vertical voids appear on prints
 Troubleshooting 222
Embedded Web Server does not open
 Troubleshooting 223
Contacting technical support
 Contacting Dell
Appendix
Dell Technical Support Policy
Appendix 224
 Warranty and Return Policy
Appendix 225
 Numerics
Symbols
Index
Index 226
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