Dell B5460DN manual Paper feed problems, USB/parallel interface card does not operate correctly

Troubleshooting		195
Action	Yes	No
Step 2	The problem is solved.	Contact technical
Check the cable and the ISP connection.		support.

aUse the correct cable, and then make sure it is securely connected to the ISP.

bCheck if the ISP solution interface cable is securely connected into the receptacle of the controller board.

Note: The ISP solution interface cable and the receptacle on the controller board are color‑coded.

Does the Internal Solutions Port operate correctly?

USB/parallel interface card does not operate correctly

Action	Yes	No
Step 1	Go to step 2.	Check if you have a
Make sure the USB or parallel interface card is installed.		supported USB or
		parallel interface card.
a Install the USB or parallel interface card. For more information, see
		Note: A USB or parallel
“Installing an Internal Solutions Port” on page 19.
b Print a menu settings page, and then check if the USB or parallel		interface card from
		another printer may
interface card is listed in the Installed Features list.
		not work on this
Is the USB or parallel interface card listed in the Installed Features list?		printer.
Step 2	The problem is solved.	Contact technical
Check the cable and the USB or parallel interface card connection.		support.
Use the correct cable, and then make sure it is securely connected to
the USB or parallel interface card.
Does the USB or parallel interface card operate correctly?

Paper feed problems

Jammed pages are not reprinted

Action				Yes	No
a Turn on jam recovery.				The problem is solved.	Contact technical
1 From the printer control panel, navigate to:					support.
Settings >	> General Settings >	> Print Recovery >	>
Jam Recovery

2Press the left or right arrow button to scroll to On or Auto, and

then press .

bResend the pages that did not print.

Were the jammed pages reprinted?