Dell B5460DN Solving print problems

Solving print problems
Printing problems
Confidential and other held j obs do not print
Action Yes No
Step 1
aFrom the printer control panel, open the Held Jobs folder, and then
verify that your print job is listed.
bResend the print job.
For more information, see “Printing confidential and other held jobs”
on page 76.
Did the jobs print?
The problem is solved. Go to step 2.
Step 2
Do one or more of the following:
•Delete the print job, and then resend it.
•If you are printing PDF files, then generate a new file, and then print
it again.
Did the jobs print?
The problem is solved. Go to step 3.
Step 3
aIncrease the printer memory. Do one or more of the following:
•Delete some print jobs.
•Install additional printer memory.
bResend the print job.
Did the jobs print?
The problem is solved . Contact technical
support.
Envelope seals when prin ting
Action Yes No
aUse envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
bResend the print job.
Does the envelope seal when printing?
Contact technical
support.
The problem is solved .
Troubleshooting 197