Dell B5460DN manual Internal Solutions Port does not operate correctly, Troubleshooting 194

Troubleshooting		194
Action	Yes	No
Step 2	The problem is solved.	Go to step 3.

aTurn off the printer, then wait about 10 seconds, and then turn the printer back on.

bResend the print job.

Is the tray working?
Step 3	Go to step 4.	Reinstall the tray. For
Check if the tray is installed and recognized by the printer.		more information, see
Print a menu settings page, and then check if the tray is listed in the		the setup
		documentation that
Installed Features list.
		came with the tray.
Is the tray listed in the menu settings page?
Step 4	Go to step 5.	Manually add the tray
Check if the tray is available in the printer driver.		in the printer driver.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see “Updating available
options in the printer driver” on page 35.
Is the tray available in the printer driver?
Step 5	The problem is solved.	Contact technical
Check if the option is selected.		support.
a From the application you are using, select the option. For Mac OS X
version 9 users, make sure the printer is set up in Chooser.
b Resend the print job.
Is the tray working?

Internal Solutions Port does not operate correctly

Action	Yes	No
Step 1	Go to step 2.	Check if you have a
Make sure the Internal Solutions Port (ISP) is installed.		supported ISP.
a Install the ISP. For more information, see “Installing an Internal		Note: An ISP from
Solutions Port” on page 19.		another printer may
b Print a menu settings page, and then check if the ISP is listed in the		not work on this
		printer.
Installed Features list.
Is the ISP listed in the Installed Features list?